Reviews of Gateway Residence
Via Lago di Lesina 91, 00199 Rome, Italy
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Reviewed: 1 July 2024 · Stayed in July 2024
Verified reviewThe location
The property is very dirty, and I found spiders in the room
Reviewed: 18 June 2024 · Stayed in June 2024
Verified reviewThe location was great. It was a small room but good enough for two people. The staff was friendly and helpful.
The bed was a bit small for a couple.
Reviewed: 5 June 2024 · Stayed in May 2024
Verified reviewclean
not too much facikuty
Reviewed: 28 April 2024 · Stayed in April 2024
Verified reviewGreat location, easy to move from there to all the more important attractions. Nice neighbourhood, safe. Great coffee machine to start the day, a little fridge to keep your water fresh The host was really nice and helpful. Just need to actualise the electric plug on the wall next to the bed, but just that
Reviewed: 2 March 2024 · Stayed in March 2024
Verified reviewReviewed: 23 October 2023 · Stayed in October 2023
Verified reviewThey change the room so its okay the next day
The first room is a disaster. No hot water, shower is broken…
Reviewed: 22 October 2023 · Stayed in October 2023
Verified reviewReviewed: 1 October 2023 · Stayed in October 2023
Verified reviewAir conditioner worked normally; the sheets didn't smell bad.
Towels smelled bad; water in the bathroom was too hot to take a bath, asked for help, the hostess never fixed; mattress was not comfortable; there was a coffee machine available but the hostess never showed us how it worked (probably switching it off with a key); the bathroom supplies (shampoo and soaps) were very few (3-4 packages for 2 people for 4 days); the room was dusty; the mini fridge in the room was dirty with small pieces of food; the whole residence smelled bad.
Reviewed: 29 August 2023 · Stayed in July 2023
Verified reviewDifficult to access upper floors
Wonderful location
Reviewed: 3 August 2023 · Stayed in June 2023
Verified reviewReviewed: 28 July 2023 · Stayed in July 2023
Verified reviewReviewed: 16 July 2023 · Stayed in July 2023
Verified reviewReviewed: 15 July 2023 · Stayed in July 2023
Verified reviewReviewed: 3 July 2023 · Stayed in May 2023
Verified reviewLocation
There was only hot water in the shower.
Reviewed: 2 July 2023 · Stayed in July 2023
Verified reviewThe space in the room was nice, likewise the toilet as well. The staff was very supportive and easy to speak to. The room had several ease of life commodities such as water, fridge, slippers, plates and glasses.
The water heat system doesn't last for long, falling short for 2 people as the heat runs out and the water turns cold, so gotta shower quickly. The lobby of the hotel left much to desire as it wasn't in contrast at all with the room decoration, without also considering it had bad odor and was messy.
Reviewed: 27 June 2023 · Stayed in June 2023
Verified reviewReviewed: 24 June 2023 · Stayed in June 2023
Verified reviewThe room is clean, has a fridge and the bathroom is very tidy. The street where the apartment is located is quiet, the holiday was satisfactory.
Reviewed: 24 June 2023 · Stayed in June 2023
Verified reviewExcellent
Small issues with bathroom taps and i didn't like the shower tap
Reviewed: 14 June 2023 · Stayed in June 2023
Verified reviewReviewed: 8 June 2023 · Stayed in June 2023
Verified reviewlocation
Let's start with the fact that when checking into the hotel there was already a problem, the term of check-in in the reservation specified until 21.00, we arrived at 16.00 and no one opened the door for us, there was no way to get and had to look for a cafe with free internet access, which has already caused a lot of discomfort! We checked in from the second time. The room is not a hotel, but rather a hostel!!!! with a separate bathroom (for me it was a shock that the toilet is in the shower). ) Cleaning is probably not carried out at all, all very dusty, cutlery dirty, but thank you at least for the clean towels and linens. do not recommend to check in, only if there will be no other options. And I recommend to the staff to reach a new level and start at least with a decent cleaning. I would never check in again when visiting Rome.
Reviewed: 25 May 2023 · Stayed in May 2023
Verified reviewThe Location is well connected by public transport and the neighbourhood is bustling. The staff was supportive and good !
N/A
Reviewed: 6 May 2023 · Stayed in April 2023
Verified reviewReviewed: 1 May 2023 · Stayed in April 2023
Verified reviewNear to restaurants and the metro station
The noise from others rooms (thin wall) You can’t leave your luggage there even for a few hours The shower No staff available during our stay
Reviewed: 26 April 2023 · Stayed in April 2023
Verified reviewIt was clean, the bed was quite comfy, and we got coffee as well.
The room was a bit noisy.