Staff were excellent. Good breakfast. Good location

Stayed in August 2025

The hotel has no restaurant. This was not a problem for me, but it´s worth mentioning.

This is a clean and very friendly hotel. Staff is always forthcoming to any demand you might have. Free parking just u outside the hotel. Pool side service and basic snacks from the bar is a bonus. Breakfast is good. Very effective aircon.

Stayed in August 2025

Nothing

A Great welcome as soon as you arrive the hotel was fantastic. The bus stop is right opposite if you want to get a bus anywhere On even straight back to the airport all the way. The pool was Lovley and the room and bed was so great had the best nights sleep ever

Stayed in August 2025

Great staff and very guest friendly

Stayed in August 2025

We didn’t think to make sure we had a lake view so balcony at the back of property.

Bedroom and shower room reasonably good size, clean and fresh. Bed linen changed frequently and towels replaced daily. Breakfast room indoors and outside area lovely and excellent breakfast. Always able to get bed at pool.

Stayed in July 2025

Nothing

Very friendly atmosphere, the staff went above and beyond to make you feel welcome, always there to give you all the information you need for daily activities. Very clean hotel, convenient to walk into town. Straight across the road and onto the promenade

Stayed in July 2025

No elevator to annex rooms (we had a stroller).

Fantastic staff, good location (close to lake but a little far from ferry). Room was spacious and air conditioned. The small kitchen was very helpful. Private parking made everything easier.

Stayed in June 2025

No complaints

The staff were brilliant, super helpful and really friendly. Location was good, the room was clean and comfortable with good aircon. Plenty of parking if you need a car

Stayed in June 2025

In Booking.com I searched for hotels with Airport Transfers, expecting this meant access to a mini bus or coach. Instead I was offered the chance to book a private transfer taxi. I booked a coach via a tour company. There is a local airport bus, the 482, and I am sure if I had asked the question to the hotel they would have helped me find the right information.

The hotel was extremely clean, both in the public areas and my room, which was a good size. There was a lovely choice of food and drink at breakfast. The pool bar menu is very handy if you want a light meal, and you don't even have to be by the pool. All the staff were friendly, welcoming and so helpful. For example, when planning my day trip to Verona they found information on the recently changed bus timetable, the best place to get off in Verona and the main places to visit. There are bus stops within 5 minutes walk of the hotel, which was very handy.

Stayed in June 2025

Not all staff could understand English. One morning when my omelette was undercooked it was passed around 3 staff before it was understood what was wrong. Be mindful that there is no shallow end in the pool, it’s all the same depth.

Exceptionally clean. Towels changed daily. Lovely views from room. Nice continental breakfast selection plus cooked eggs to order. Took us about 25 minutes to walk to Bardolino centre and the views are lovely along the way.

Stayed in June 2025

Friendly helpful staff. They went over and above to sort out anything we asked about. Excellent hotel.

Stayed in June 2025

Very good breakfast with plenty of choice

Stayed in May 2025

There is nothing that I didn't like.

The hotel is first class. The accommodation is exceptionally clean and comfortable. Breakfast is very good with lots of choices and options. It is also reasonably priced. The people who work in the hotel are so friendly and helpful who make you so welcome from the moment you arrive. They cannot do enough for you and are always willing to offer assistance and advice regarding any aspect of your visit to Bardolino and Lake Garda. Its a brilliant location to base yourself for exploring Lake Garda.

Stayed in May 2025

Great location. And great staff

Stayed in April 2025

The staff was knowledgeable, helpful and friendly!

Stayed in September 2024

Nothing

Excellent breakfast with a good choice

Stayed in October 2024

Nothing

The Hotel was excellent. Staff were brilliant always engaging and friendly both in breakfast room and reception. Staff always had a smile on their faces. Room was great and good sized with nice balcony. Shower was very good. Cleaner was excellent. Breakfast was excellent with great choices. Pool was lovely and there were always sun beds available. Drinks service around pool was a bonus. A lovely walk along the Lake into Bardolino or Cisano/Lazise. Bus stop close for buses to Garda or Malcesine. Lovely choice of restaurants in Bardolino or Cisano but also a few close to Hotel. All in all a great stay and will be returning next year.

Stayed in September 2024

The aircon in the room was not working. We could hear next doors bathroom was very noisy through the night, There was some very rude German people

Breakfast was very good

Stayed in September 2024

n/a

clean friendly staff close to village of bardilino and lake - good position for getting access to all areas of lake - staff friendly and help - would definitely stay again

Stayed in September 2024

The staff are amazing, so welcoming, friendly and helpful. Really comfortable, excellent quality and value for money.

Stayed in September 2024

Small issues, an iron for clothes wasn’t in the room. One could even be shared on each level, on the landing. Bathroom window could do with a curtain.

Breakfast particularly good. Pool area was clean and tidy. Always able to get sun loungers. Close to town and shops. Service was good from well mannered staff. Very professional.

Stayed in September 2024

Nothing - it’s was fabulous!

The hotel is just fantastic. Spotlessly clean, wonderful breakfast, (with a special mention for the delicious omelettes) great pool area and comfortable rooms. However the most impressive part of this hotel are its staff. From the front desk, the cleaners and the waiters/ waitress’, each and every person we met greeted us with a big smile and were so friendly and helpful. Nothing was ever too much and the service was beyond 5 star. Will be recommending this hotel to our friends and family!

Stayed in September 2024

Staff were incredible. Very friendly, helpful and very informative. A special mention to Marta who was so helpful to us. Breakfast was really good too, fresh ingredients with plenty of variety. Rooms were modern, comfy and clean with great air con.

Stayed in August 2024

The bed was hard

Customer service from the front desk was great

Stayed in August 2024