Reviews of Gardea SoulFamily Resort This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Via delle Busatte 60, 38069 Nago-Torbole, Italy
#28 of 52 hotels in Nago-Torbole
Guests' ChoiceReview Score
Based on 29 hotel reviews
Score breakdown
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Cleanliness
9.2
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Comfort
9.3
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Location
8.6
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Facilities
9.0
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Staff
9.1
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Value for money
8.2
Verified guest reviews from real Bookers
Real Bookers. Real stays. Real opinions.
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Showing 1 - 25
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Reviewed: August 7, 2025
Lorraine
United States2 Reviews“Great experience for the kids, but you’ll”This was the most I’ve ever spent on a hotel room. Two hooks fell off the wall in the bathroom. The “suite” is no bigger than a typical hotel room in the USA. The property is not easily walkable to town. Paying for water at dinner feels insulting when it is included for breakfast. We were told there was a six night minimum and another family we talked to were told there was a five night minimum.
The staff was very kind. There were thoughtful touches for the kids like gifts, entertainment and nighttime stories.
Stayed in August 2025
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Reviewed: August 5, 2025
Adam
United Kingdom2 ReviewsWonderfulMore older children food choices (mine were 9 and 11) Paid for water with dinner but free with breakfast Coffee machine after dinner
Small, family friendly hotel. Amazing food, service and views
Stayed in August 2025
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Reviewed: June 9, 2025
Erkan
Switzerland22 Reviews17 helpful votes“For Family Holidays a prefect choice”The Staff is Top
Stayed in June 2025
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Reviewed: November 10, 2024
Saleh
Saudi Arabia6 Reviews1 helpful vote“It was a lovely experience. The staff was friendly and helpful. Highly recommended.”Nothing
Staff, view, location, services
Stayed in September 2024
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Reviewed: September 21, 2024
Michael
United Kingdom44 Reviews5 helpful votes“Very relaxing, everything very near, resturants, shops etc , great location”N/A
Well located, no hustle and bustle,,,,relaxation and great family hotel , everyone very friendly and accomodating
Stayed in September 2024
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Reviewed: August 9, 2024
Nicolas
Switzerland6 Reviews5 helpful votesWonderfulGym was very small and could be improved
Amazing kids club team !
Stayed in August 2024
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Reviewed: August 9, 2024
Jagdip
United Kingdom11 Reviews5 helpful votes“attentive staff. great food. super space.”a bigger gym. that’s just being picky though. a super place.
a lovely setting. if you want to be near to everything. but far away enough to escape. this is the place
Stayed in August 2024
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Reviewed: May 6, 2024
Diana
Romania29 Reviews8 helpful votesWonderfulGreat place for families with children, very nice staff and great food! We especially enjoyed the heated outdoor pool with view to the lake and mountains!
Stayed in May 2024
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Reviewed: October 25, 2023
Abdulaziz
Saudi Arabia5 Reviews5 helpful votes“Extraordinary”The kid’s activity
Amazing service
Stayed in October 2023
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Reviewed: October 22, 2023
Mariam
United Arab Emirates7 Reviews3 helpful votes“The staff if very friendly including the owners of the hotel who you would see more often in the lobby and they always t”The dinner was a set menu and most of the options where not suitable. Although the kids menu was nice It would be nicer if it had more vegetarian dishes.
The Hotel is very clean and fairly new the children facility is very nice. The receptionist Borana was amazing and very helpful, she gave us very good recommendations for places to visit. They pay attention to the details and especially with issues related to kids. A daily bedtime story was printed and left in front of the door in the evening. My kids really enjoyed their stay.
Stayed in October 2023
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Reviewed: October 6, 2023
Sophie
United Kingdom4 Reviews2 helpful votes“Beautiful hotel, great facilities, superb staff.”Beautiful hotel, amazing views, great facilities for children, we didn’t want to leave! Excellent attention to detail, receptionist Borana was so lovely and nothing was too much trouble. The hotel was clean and everything was explained thoroughly. Would 100% recommend.
Stayed in October 2023
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Reviewed: September 30, 2023
Manana
Georgia33 Reviews12 helpful votes“Classy hotel on best location”It was all good.
Perfect location with stunning views. Hotel is very nice, looks beautiful and classy, fresh and clean. Rooms are very comfortable for family of 4. Very peaceful and relaxing atmosphere. Great restaurant for both breakfast and dinner, great bar and snacks. Pool area is very nice, overlooking the lake, good sauna too. Hotel really tries to entertain children with various programs. Had really relaxing time, we all enjoyed our time there. Keep it up!
Stayed in September 2023
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Reviewed: September 26, 2023
Esther
Netherlands21 Reviews3 helpful votes“The perfect spot if you're looking to reconnect as a family”The staff was super friendly and helpful
Stayed in August 2023
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Reviewed: September 15, 2023
Levan
Georgia53 Reviews12 helpful votes“Perfect in each and every way”Looking for wonderful stay at lake garda?! Definitely take this hotel!!! Located in the picturesque mountain village with unrealistic view! Each room has big and beautiful terraces with lake view. Perfect for family trips, extremely kids friendly! Meticulously clean and brand new. Never met such friendly and helpful staff ever. And breakfast and restaurant will make your stay luxurious and make you feel the best of Italy!!
Stayed in September 2023
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Reviewed: August 30, 2023
Juliane
Germany1 reviewExceptionalTolles neues Familienhotel
Stayed in August 2023
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Reviewed: August 3, 2023
Heidi
Denmark7 ReviewsWonderfulA bit more experience and coordination for the kitchen staff - but they’ll be there very soon. And they make up for it in friendliness.
Good food. Lovely facilities. Very friendly and accommodation staff. Seemed like all our wishes were met. (Kids 9 and 12)
Stayed in August 2023
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Reviewed: September 1, 2025
Aude
United Arab Emirates16 Reviews5 helpful votes“This hotel in no way reflects 5-star standards. At best this is a 3-star property”• The restaurant is mediocre. • The hotel is poorly located • The facilities are not worthy of a five-star hotel. • The bedding is mediocre, absolutely not worthy of a five-star. • The rooms are noisy and the cleaning is not good • There is no valet service. Upon arrival, we had to insist for the hostess to show us the facilities and our room (otherwise, they just hand you the key and you have to find it yourself! Seriously ?). • Check-out is at 10 a.m., whereas the standard is noon or even 1 p.m. This schedule is unacceptable. We paid more than €700 per night for a very bad room with no view. I regularly stay in five-star hotels, and during our trip to Italy we only stayed in five-star establishments. I can assure you that this hotel is barely worth 3 stars.
Electric bike
Stayed in September 2025
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Reviewed: May 5, 2024
Neta
Israel18 Reviews2 helpful votesGoodNo enough activity for one year old
Nice food and good service
Stayed in May 2024
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Reviewed: August 4, 2025
Esther
Germany16 ReviewsExceptionalThere are no comments available for this review
Stayed in August 2025
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Reviewed: July 30, 2025
Natallia
United States8 ReviewsExceptionalThere are no comments available for this review
Stayed in July 2025
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Reviewed: June 26, 2025
Eisa
Kuwait32 Reviews6 helpful votes“Thank you”There are no comments available for this review
Stayed in June 2025
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Reviewed: August 25, 2024
Katherine
United Arab Emirates1 review1 helpful voteExceptionalThere are no comments available for this review
Stayed in August 2024
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Reviewed: June 16, 2024
Abdulmohsen
Kuwait9 Reviews1 helpful voteVery GoodThere are no comments available for this review
Stayed in June 2024
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Reviewed: June 9, 2024
Eisa
Kuwait32 Reviews6 helpful votesExceptionalThere are no comments available for this review
Stayed in June 2024
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