nothing

Professional staff, perfect location & amazing food

Stayed in August 2025

The beds in our rooms were uncomfortable and had dents in the mattresses and a lump in the middle.

Just about everything

Stayed in July 2025

Gym is disaster however the rest of the hotel is amazing

Everything was excellent except fitness center

Stayed in July 2025

Amazing stay.

Stayed in July 2025

Sometimes the service was slow at the pool and terrace restaurant.

Beautiful hotel in stunning large gardens.

Stayed in July 2025

so expensive

food, atmosphere, spa, pool, everything was great

Stayed in May 2025

The food didn’t blow us away

Good location , great size and facilities ,beautiful grounds and friendly staff especially Francesco in the atrium he really was very personable and gave us lots of information on the area .

Stayed in May 2025

Staff thoughtful about every detail. Flawless front desk and concierge support. Beautiful gardner and spacious rooms in an amazing property.

Stayed in March 2025

we stayed at the four seasons hotel in Florence for 3 nights. it was an amazing experience that we will for sure come back to, during the spring or summer. the grounds have a beautiful garden that you can enjoy with many sights and pieces of art work to see on your walk. while the hotel itself is divided into two beautiful buildings on either side of the garden. Each building has a distinct style with art throughout. the rooms were spacious and very comfy. the breakfast and dinning restaurants are highly recommended as well. we were welcomed by the great staff throughout our stay and all our requests were met. 5/5.

Stayed in February 2025

Breakfast was so simple, even though its delicious, it could be improved with added complexity or variety. Especially when we wanted authentic Italian desserts and cheese selections.

Everything was exceptional- inside and out - We loved the garden view from our window, the garden itself was a piece of art - the smell of the corridors was incredible (they use dr.Vranjes diffusers which we loved) - all the decor and art pieces were well thought of - the coffee was amazing especially the barley coffee - service was 100%

Stayed in February 2025

Perfect stuff

Stayed in January 2025

The Property is stunning

Everything

Stayed in January 2025

Maybe the gym, and the soundproof system in the rooms

Everything

Stayed in January 2025

There was nothing to dislike, simply exceptional

Beautiful property in the heart of florence, facilities exceptional with authentic frescos and amazing food and shopping experiences. The staff of course is always the heart of a hotel and in this resort is incredibly attentive to each guest. Our stay was capped with a special gift to my sick daughter that brought such a smile to her face there is simply no value that can be assigned to such an experience. Such individual attention is rare even in high end stays and cannot be replicated. Food and drinks were wonderful and the concierge was unbelievable in assisting our requests! Too much positivity too simply put into words, some resorts make stays magical and this is one. Dont miss the experience.

Stayed in December 2024

Super hotel / loaction / swrvice was exceptional

Stayed in December 2024

The best of the best, history, staff , room & amenities, services and everything! Thank you FS team and special thanks for Mohammed

Stayed in November 2024

Suprisingly pasta was not good in the restaurant. we tried to order it 2 times but could not eat. it was simply not eatable. however we did not have to pay for it and staff was very friendly.

We liked everything in the hotel and enjoyed every moment there.

Stayed in September 2024

We stayed at the Renaissance Suite. Unfortunately, the housekeeper left their cleaning towel in the room and didn't replenish the salt bath for the next day.

Stayed in September 2024

It’s was a dream come true from start to finish.

Stayed in September 2024

20 euro and 10 minute each way taxi/uber to get to shops and restaurants

Stayed in September 2024

We chose to stay at the Four Seasons Hotel Florence because of its rich history and reputation as one of the most beautiful Four Seasons hotels in the world. The experience did not disappoint. The hotel's environment, rooms, and the impeccable service from the staff were all perfect. It truly lives up to its name as the world's most beautiful Four Seasons. Our family spent two unforgettable nights here. The only downside was the overly salty dishes at the hotel's restaurants, including those at the Michelin-starred restaurant

Stayed in September 2024

Best room service team ever, our anniversary was unforgettable in this hotel,very appreciate all what they do for us

Stayed in August 2024

Everything

Stayed in August 2024

One of the most beautiful hotels in the world if not the most. Probably the nicest four seasons in the world. Accomodations are second to none, and service of the staff match the quality of the accomodations. The only other hotel in the world on this level is the Royal Mansour in Marrakesh.

Stayed in August 2024