Via Palazzo dei Diavoli 18, 50142 Florence, Italy
#224 of 719 B&Bs and Inns in Florence
Guests' ChoiceBased on 140 B&B reviews
9.0Cleanliness
9.3
Comfort
9.3
Location
9.0
Facilities
9.1
Staff
9.7
Value for money
8.8
Free WiFi
8.9
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End of dialog contentReviewed: 27 August 2025
Camelia
PolandThe bed was making noises every time I moved
The location was really good and close to center
Stayed in August 2025
Reviewed: 14 August 2025
Valentin
FranceNothing
Everything, Valeria was so kind to us !
Stayed in August 2025
Reviewed: 16 July 2025
Mamic
CroatiaThe B&B is 15-20 min away from the city center by public transport. The bus station is 3 min walk, and the tram 1 min. It really has all that you need for a lovely stay. The best part of this B&B are the people. Valeria, grazie mille for your help, advices and kind hospitality.
Stayed in July 2025
Reviewed: 15 July 2025
Hagenaars
United StatesThis property was beautiful and the staff were so kind! The staff were very knowledgeable about the area and had great recommendations for restaurants and day trips in Florence. Perfect location with easy to transport to city center. We cannot stress the kindness of the staff enough.
Stayed in July 2025
Reviewed: 23 June 2025
Gharibyan
ArmeniaI had a wonderful stay at Florence Comfort B&B Hotel and would highly recommend it to anyone visiting the city! The hotel perfectly lives up to its name — offering not just comfort, but also warmth, cleanliness, and exceptional hospitality. What truly stood out was the friendliness and professionalism of the staff. They were always ready to help with a smile — offering great local tips, helping with directions, and making sure every detail of our stay was just right. Thank you to the entire team at Florence Comfort Hotel for making our trip so enjoyable. I would absolutely stay here again on my next visit to Florence!
Stayed in June 2025
Reviewed: 21 June 2025
Lynda
United StatesAll good
One of our favorite places we stayed in Italy. The entire experience was exceptional from the friendly helpful staff to the beautiful room with a super comfy bed, private deck area and fabulous spa style bathroom. Parking on site and the train just steps away so Heart of the city in 10 minutes!
Stayed in June 2025
Reviewed: 25 May 2025
Tammy
AustraliaA microwave would have been nice.
Outside garden area was lovely, room was spacious and very clean.
Stayed in May 2025
Reviewed: 4 May 2025
Jonathan
AustraliaQuaint little property in a nice part of town where we could park the hire car and not worry about on road parking. The rooms were a decent size and it was walkable into the centre of Florence - all in all perfect for what we wanted.
Stayed in February 2025
Reviewed: 24 April 2025
Myra
United StatesA little more room
Great Staff. Went out of their way to make you stay comfortable. I would recommend this place!! I was by self the first week second with my daughter. Always felt welcomed
Stayed in April 2025
Reviewed: 24 April 2025
David
CanadaVery close to tram line. Very clean rooms
Stayed in April 2025
Reviewed: 15 April 2025
Thảo
VietnamThe host and the staff are very friendly and supportive.
Stayed in April 2025
Reviewed: 3 March 2025
Srikanth
United KingdomNone
Excellent location and comfortable accommodation
Stayed in March 2025
Reviewed: 25 February 2025
Roman
RussiaIt’s better to wash refrigerator inside…
All was good and people too🇷🇺🇮🇹thank you!!!
Stayed in February 2025
Reviewed: 3 February 2025
Amy
United KingdomThe shower pressure & temperature fluctuates wildly when anyone else is using the shower in the property. This was a bit frustrating.
Very clean & comfortable room. Easy to get to the center using the tram. Quiet room and nice to be set a little back from the road behind the gate.
Stayed in February 2025
Reviewed: 2 January 2025
Hrvoje
CroatiaNo place for clothes
Nice room. Tram across the street straight to the Flirence centre
Stayed in January 2025
Reviewed: 29 December 2024
Nathaniel
AustraliaN/A
Great and spacious. Some services were offered which was appreciated. Nice people and front desk. Great information booklet on arrival that gave us all we need to know about traversing and seeing the city and Tuscany in general.
Stayed in December 2024
Reviewed: 24 December 2024
Alankrith
IndiaNone
Friendly hosts. They even arranged a dinner at the wonderful hotel on top of Piazza Michelangelo overlooking Florence and provided us with a 10% discount. Couldn’t have asked for a better located BnB for our trip!
Stayed in December 2024
Reviewed: 23 December 2024
Manoj
United StatesIt was a double bed. Would have preferred a king or a queen mattress instead of double. Not ideal for couples. White towels are really good, but the colored ones are rough.
Awesome bathroom and hot tub. Excellent location. Good service. Much needed parking space.
Stayed in December 2024
Reviewed: 17 December 2024
Hanna
PolandThe bathroom was a little cool. I would advise paying attention to the smell of the towel.
Very nice and attentive staff. We had a late check-in and they left us all the recommendations for self-check-in. The location was good for us, because we wanted to live a little further from the center, but with parking on the territory. A few minutes from the hotel there was a tram stop, and a bus stop was also nearby. The room was like in the photo, everything corresponded to my expectations, there was heating and air conditioning, also a kettle.
Stayed in December 2024
Reviewed: 29 November 2024
Andrea
United KingdomIt was fine.
While there was parking, it was also close to public transport, which took us straight into the heart of Florence. The room was clean, and the staff helpful.
Stayed in November 2024
Reviewed: 16 October 2024
Nadeem
AustraliaAll good
Great location, and place to stay. Very short distance from the tram station, food places and grocery stores. Mattia and cleaning staff were very helpful and friendly.
Stayed in October 2024
Reviewed: 11 October 2024
Nikhil
IndiaVery near to Batoni tram, easy connectivity to city centre, baggage drop available need to inform your arrival prior.
Stayed in October 2024
Reviewed: 7 October 2024
Cristinaszabo
United Kingdomgreat accommodation, amazing staff, great location
Stayed in October 2024
Reviewed: 5 October 2024
Carl
United StatesThe lady was very nice and tried to fill in for the person that was supposed to do it at checked but she spoke no English at all. Being in Florence, we understood and didn't feel entitled but may have missed out on some very important information which may have affected the stay.
Nice comfortable spot.
Stayed in October 2024
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