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Reviews of five keys

120 Via Carlo Cattaneo, 56125 Pisa, Italy

#274 of 278 B&Bs and Inns in Pisa

Guests' Choice

Review score

Based on 175 hotel reviews

5.5

Score breakdown

  • Cleanliness

    5.8

  • Comfort

    5.8

  • Location

    6.9

  • Facilities

    5.5

  • Staff

    6.7

  • Value for money

    6.2

  • Free WiFi

    7.3

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Showing 1 – 25

  • Reviewed: 11 August 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Entrance was a little off putting as looked like a shop front

    Location very good. Guy very helpful who greeted us.

    Stayed in August 2025

  • Reviewed: 1 July 2025

    6.0
    I am disappointed
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    everything was old, moldy and smelled of damp

    Air conditions

    Stayed in July 2025

  • Reviewed: 23 June 2025

    6.0
    Just a normal stay if your on tight budget. But if you can afford more just dont stay here. Its just a simple stay. Clea
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Its not clean as you enter the building. Keys hard to open the door. Very steep stairway and so narrow you might fall.

    Clean bed cold aircon. Its not noisy you can sleepwell.

    Stayed in June 2025

  • Reviewed: 14 May 2025

    7.0
    Good
    • Leisure trip
    • People with friends
    • Double Room with Private Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    The neighbourhood is not what I imagined, the window outside was broken, the shower not so clean

    Good place to sleep if you have a lot of plans and just looking for a place to sleep I think this is the good option.

    Stayed in April 2025

  • Reviewed: 30 April 2025

    7.0
    A day in Pisa
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Excellent position near the airport, central station, and historical centre.

    Stayed in April 2025

  • Reviewed: 13 April 2025

    7.0
    Handy location and reasonable price
    • Leisure trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    No comment

    Walking distance from railway station and attractions.

    Stayed in March 2025

  • Reviewed: 31 March 2025

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    could not get in with the pin, had to call.stairs are very awkward especially with luggage

    Room was fine

    Stayed in March 2025

  • Reviewed: 26 March 2025

    4.0
    Disappointing
    • Leisure trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    The pillows were very flat and one was lumpy The shower was moldy and the show head was all over the place. There's mold on the walls in the bedroom. The air-conditioning was in bits.

    It was close to the central The bed was comfortable

    Stayed in March 2025

  • Reviewed: 28 January 2025

    7.0
    Place in Pisa close to airport
    • Leisure trip
    • Family with young children
    • Double Room with Private Bathroom
    • Stayed 1 night

    Tiny bathroom.

    About 20 min walk to airport and 30 min walk to the Tower. We needed a place for an early flight and this place was good for that. Clean bed for a sleep.

    Stayed in January 2025

  • Reviewed: 28 January 2025

    7.0
    Place in Pisa close to airport
    • Leisure trip
    • Family with young children
    • Double Room with Private Bathroom
    • Stayed 1 night

    Tiny bathroom.

    We needed a hotel to stay overnight for an early flight. And Five Keys is perfect for that. It is 20 min walk from the airport. Bed and bathroom is all you need. And you can take a 0,5h walk to the Tower. So we did. Nothing special but all you need.

    Stayed in January 2025

  • Reviewed: 4 January 2025

    6.0
    Nice and pleasant
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    As we were on a basic package but no cups or water bottle were provided. As shown in pictures, no coffee machine was there.

    Location was perfect and it was value for money. Staff was good and instructions were clear. Room was clean and basic amenities like towel soap were there . Microwave was also there outside the room. The room had a huge balcony. Good transport connectivity

    Stayed in January 2025

  • Reviewed: 30 December 2024

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Dirty bathroom and refrigerator. TV out of order.

    Good localisation. Worm heater. Big capacity of wordrop.

    Stayed in December 2024

  • Reviewed: 13 November 2024

    5.0
    Not just unexpensive, but cheap
    • Business trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Bathroom was not clean. Shower had no hot water. Wifi didn't get to the room, had to connect at the corridor...

    Low price

    Stayed in November 2024

  • Reviewed: 1 July 2024

    7.0
    Had a good stay overall; cleanliness and wi-fi connection could be improved.
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 5 nights
    • Submitted via mobile

    Unclean floor (full of human hair) in the room. Wi-Fi not working on the upper floors. No kitchen supplies (no dishes, no cups, no cutlery... just a kettle and a microwave).

    Convenient location, self check in when arriving at night. Good water pressure in the shower, hair dryer. Fresh bed sheets and towels.

    Stayed in May 2024

  • Reviewed: 17 June 2024

    6.0
    Not clean room with smell of mould
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Not clean and smell of mould and dust. Floor dusty and the outside kitchen did not have anything except of microwave and empty capsule coffee machine.

    Big room close to the center. The bed and sheets were clean. Free wifi.

    Stayed in June 2024

  • Reviewed: 12 June 2024

    7.0
    Overnight before a morning flight. Did the job.
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Not a comfortable neighbourhood. Few restaurants in close vicinity. Poor security on hotel entrance.

    Convenient viable walk to the airport and station.

    Stayed in June 2024

  • Reviewed: 10 June 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    The hole in the window

    Strategical location

    Stayed in June 2024

  • Reviewed: 2 June 2024

    6.0
    Its ok for 1-2 night stay. Close to everything.
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Heavy to climb up on the stairs. Mold in the bathroom.

    Close to the center

    Stayed in June 2024

  • Reviewed: 19 May 2024

    5.0
    Passable
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Bathroom is mouldy, leaking shower head, lack of a bath mat or a hand towel. Shower gel and shampoo provided were 1ltr bottles so who knows how long it’s been there. Another thing to point out would be how loud the street is so best to have earplugs to sleep.

    Decent size bedroom, close to the city centre

    Stayed in May 2024

  • Reviewed: 8 May 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Small amount of mold around the window.

    Well located, nice bedroom and great for the price.

    Stayed in May 2024

  • Reviewed: 29 April 2024

    6.0
    Ok for 1 night
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    You can ear all the noise from outside and from other rooms. The bathroom needed a deep cleaning and maintenance. Only 1 toilet paper was given (and not even full).

    Very good location.

    Stayed in April 2024

  • Reviewed: 23 April 2024

    5.0
    Overall it was pretty bad value for money.
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    The bathroom was full of mould, some mould on the walls as well. The wardrobe looked like it hadn’t been checked as there was someone’s coat left behind. The floor wasn’t swept. The curtain tie was broken and left in one of the drawers. The downstairs looked like an old storage room - not welcoming at all. Coffee machine available downstairs but only plastic cups for cold water available- imagine doing a hot drink in them. The only person that came to give us the keys hardly spoke English and was not very helpful.

    I did like the location as it was half way between the airport and city centre by foot approximately 20-25 minutes

    Stayed in April 2024

  • Reviewed: 14 April 2024

    5.0
    It’s not a suitable place for staying more than 2 days but alright for on a budget travelers
    • Leisure trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    narrow stairs , small bathroom, awful bed

    Location and check-in time were perfect to me.

    Stayed in April 2024

  • Reviewed: 10 April 2024

    7.0
    Good experience overall aside from the noise and WiFi
    • Leisure trip
    • Family with young children
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    We live on the ground floor and there’s a loud machine (probably heater) sound coming from right outside of the room. The WiFi is slow and unstable, constantly disconnects.

    It’s walkable distance from the airport and train station, the bed is comfortable. The room is very clean. Towels, shampoo and shower gel are provided.

    Stayed in April 2024

Showing 1 – 25

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