Reviews of Firmafede Guest House
Via Variante Aurelia 135/b, 19038 Sarzana, Italy
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Reviewed: 6 December 2024 · Stayed in November 2024
Verified reviewReviewed: 11 August 2024 · Stayed in July 2024
Verified reviewReviewed: 15 May 2024 · Stayed in May 2024
Verified reviewThe comfortable room and location.
Reviewed: 15 April 2024 · Stayed in April 2024
Verified reviewClean and comfortable, easy to locate with a safe outdoor parking lot, you can also reach the city on foot easily. Very quiet location.
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Reviewed: 9 April 2024 · Stayed in January 2024
Verified reviewThe room was clean and pleasant!
The room was very small for three people and the breakfast place was very far away from the hotel
Reviewed: 29 March 2024 · Stayed in March 2024
Verified reviewReviewed: 9 January 2024 · Stayed in January 2024
Verified reviewModern equipment; nice furnitures, view on the hills
Localisation in industriel area. But calm :-)
Reviewed: 3 January 2024 · Stayed in January 2024
Verified reviewReviewed: 20 December 2023 · Stayed in December 2023
Verified reviewReviewed: 18 November 2023 · Stayed in October 2023
Verified reviewReviewed: 8 November 2023 · Stayed in October 2023
Verified reviewThe Guest House is a converted floor in an office block on an industrial estate, although converted to a high standard. The railway is a barrier to access the property. Unless you are aware you can use the station underpass as a public access, it is a long walk to find an alternative. The booking details said breakfast was included - it is but by vouchers you use in a cafe in the centre of Sarzana, another walk in!
Good evening Mr Roger we really thank you for having write a review for our guesthouse we are really satisfied that you have enjoyed the cleaning and the staff we really appreciate we regret that you did not like the position but our guesthouse is only 10 minutes away from the centre of Sarzana with the underpass: And our breakfast is a new service of the house, the Caffè del Teatro is in one of the most beautiful square of Sarzana only 10 minutes walking from the guesthouse. Anyway we will take care of your suggestions to improve and ansure to our guests a really confortable stay Regards Valeria
Good evening Mr Roger we really thank you for having write a review for our guesthouse we are really satisfied that you have enjoyed the cleaning and the staff we really appreciate we regret that you did not like the position but our guesth… Show more
Reviewed: 24 October 2023 · Stayed in October 2023
Verified reviewGreat coffee machine, pods and sugar.
No cups! So, no coffee. Also the shower drain was so slow it nearly overflowed.
Reviewed: 9 October 2023 · Stayed in October 2023
Verified reviewReviewed: 24 July 2023 · Stayed in July 2023
Verified reviewNice room, looks a bit weird from the outside but when you get into the hotel part it's clean and cooled.
Location was a bit disappointing. Breakfast was a McDonald's voucher wich was okay and close by but still, it's a McDonald's.
Dear guest we really thank you for having find time to leave a review of our guesthouse. We really appreciate that you find the guesthouse clean and tidy. we are also sutisfied with the cooperation with the Mac Donald that has a neat and nice corner ben c the Mac Cafè with different products for a good breakfast close to the Guesthouse we will Keep your suggestions to improove always in quality thank you Valeria
Dear guest we really thank you for having find time to leave a review of our guesthouse. We really appreciate that you find the guesthouse clean and tidy. we are also sutisfied with the cooperation with the Mac Donald that has a neat and … Show more
Reviewed: 17 July 2023 · Stayed in July 2023
Verified reviewquiet place, clean, very near the train station
the bed was too hard
Reviewed: 30 June 2023 · Stayed in June 2023
Verified reviewReviewed: 10 May 2023 · Stayed in May 2023
Verified reviewLocation was good. 10 mins walk from Sarzana train station which gives easy access to La Spezia and subsequently Cinque Terre. Quiet neighborhood and no people loitering around. Self check-in allows flexibility. McDonald’s is just adjacent to the accommodation and Lidl is 3 mins walk away.
The drain in the shower is clogged and the water goes down very slowly. The air conditioner didn’t work well and wasn’t enough to cool down the room so we had to keep the door to the terrace open to let natural air in. Little dusty bed and found a couple of long hair strands on the bed.
Reviewed: 8 May 2023 · Stayed in April 2023
Verified reviewReviewed: 5 May 2023 · Stayed in May 2023
Verified reviewThis is a disaster. I've been to a lot of places, but I haven't seen this. The room is full of dust, ants, hair, the coffee machine is there but there is no coffee, and the water in the machine is green with algae, from standing. I cleaned the room with a towel that was mostly black. No one has been out on the terrace for years. So much of me.
Good Evening Stefanie we really thank you for having found the time to write a review for our hotel.we really apologize that you did not like your stay in our guesthouse. If we had known we would have changed your room. we are really work hard to improove that guesthouse in cleanliness and hospitality. Thank you for your advise we will take it into account Regards Valeria
Good Evening Stefanie we really thank you for having found the time to write a review for our hotel.we really apologize that you did not like your stay in our guesthouse. If we had known we would have changed your room. we are really work h… Show more
Reviewed: 23 April 2023 · Stayed in April 2023
Verified reviewReviewed: 7 April 2023 · Stayed in February 2023
Verified reviewReviewed: 14 October 2022 · Stayed in October 2022
Verified reviewReviewed: 12 October 2022 · Stayed in October 2022
Verified reviewNot at all.
The hotel did not inform us in advance that online self check-in before taking reservations. If I had known online self check-in at the time of booking, I would not have chosen that hotel. The elevator didn't work and the lights didn't come on in the hallways and stairs, so I turned on the flashlight and went in and out. I absolutely do not recommend this hotel.
Good morning Mr. Chul, you write that the hotel has not warned you about self check-in, first of all we are not a hotel and perhaps before booking you should first get better information about which type of structure you are booking, secondly the information which are reported on Booking.com highlight how there is self check-in. We also notified you by telephone about self check-in, but you still preferred to come to our Guest House. Now your review is clearly a way to put us in a bad light and it is clearly not true.
Good morning Mr. Chul, you write that the hotel has not warned you about self check-in, first of all we are not a hotel and perhaps before booking you should first get better information about which type of structure you are booking, second… Show more
Reviewed: 17 September 2022 · Stayed in September 2022
Verified review- The coffee in the hallway - The air conditioning
- The shower drain was clogged, would take a long time to drain. - There were ants randomly in spots on the ground. - The lights for the building were out. Coming up the stairs at night it was pitch black, had to use our phones flashlight.