Via Milite Ignoto 2, 16035 Rapallo, Italy
#14 of 28 hotels in Rapallo
Guests' ChoiceBased on 116 hotel reviews
8.4Cleanliness
8.9
Comfort
9.0
Location
9.3
Facilities
8.4
Staff
8.9
Value for money
8.1
Free WiFi
7.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 8 May 2025
Vf
LatviaRooms need renovation. Avoid in 2025 till July - local square renovation is going right below the hotel.
Attentive staff. Convenient parking. Central location. Clean. Don't miss garage - it is underground, exit roundabout just before (some 20m) the hotel towards a tiny old church, look left for the down ramp going towords the hotel building, ring the bell. Book parking in advance, it's almost impossible to find other parking in Rapallo except maybe in winter.
Stayed in May 2025
Reviewed: 16 March 2025
Griffith
CanadaFor a wellness spa hotel, there spa hours are within a short window. I was hoping to utilize the facilities and amenities offered, however, they were only open for 3 hours in the day which for a one night stay didn’t work with our schedule.
The property was well dated and staff were very helpful. Breakfast was included and the dining area was well maintained.
Stayed in March 2025
Reviewed: 19 September 2024
Yehuda
IsraelThere is not a kattel in the room.
The location
Stayed in September 2024
Reviewed: 24 August 2024
Sue
United KingdomWould have been great to be able to book the secure parking in advance. Breakfast is very good but order coffee from the bar to get a good one. Lifts feel very old.
Excellent location, very good room - spacious and well cared for. Professional staff.
Stayed in August 2024
Reviewed: 19 July 2024
Larcheveque
FranceThe spa was quite tiny and I found the fee of it a bit high compared to what it is offering
Very good location, the staff were super friendly and helpful, breakfast was tasty (not so many options but quality food).
Stayed in July 2024
Reviewed: 2 July 2024
Maurice
GreeceWe stayed in room 415, and though there was good internet signal in all the hotel places we did not have any in the room. They promised to look into the matter and try to fix it.
The room was very spacious and the personel was very friendly and tried to comply with every demand we made. Especialy Michele in Plinio Riviera restaurant. He made our stay great with his friendliness and attention.
Stayed in June 2024
Reviewed: 23 June 2024
Mohamad
QatarPaid parking, construction around the hotel make the sleeping so difficult
Location is the best, historical place
Stayed in June 2024
Reviewed: 19 June 2024
Carol
AustraliaA bit noisy. Next to train line , and unfortunately some road works in front of property.
Good location, walk to station and ferry terminal and town. Nice restaurant, good staff. Very pleasant to sit outside in terrace garden to enjoy drinks and meals.
Stayed in June 2024
Reviewed: 1 June 2024
Sumi
GermanyThere is a big construction side direct in front of the hotel. The climate inside the room is Not working so we had to sleep with Open Windows. They were working on the construction side through the whole night. It was Not possible to sleep. The breakfast was like in a 2 Star Hotel. Personal was Not very friendly.
Hotel is nice and Looks Beautiful. Room is comfortable and clean.
Stayed in May 2024
Reviewed: 21 May 2024
Adochitei
Romaniait's not necessarily related to the hotel, it was a bit noisy, there was a construction site in front of the hotel.
everything is very clean, good food, very close to restaurants, means of transport and the beach
Stayed in May 2024
Reviewed: 12 May 2024
Bussiere
Francebreakfast could be better , basic buffet , and don't come late or you might leave hungry >>>>
room are spacious , bathroom is good too , location is great , parking at the hotel super convenient , staff is very friendly
Stayed in May 2024
Reviewed: 24 November 2023
Carolina
United StatesGood price for one night. Bathrooms are very small, smelled like paint, we had to air out the smell. Parking available on site.
Stayed in November 2023
Reviewed: 3 October 2023
Elisabeth
United Kingdoma swimming pool would have been good
location
Stayed in September 2023
Reviewed: 15 September 2023
Luca
CanadaOnly complaint would be the hallway lights were poorly lit.
Clean, great location and great staff
Stayed in September 2023
Reviewed: 24 August 2023
Gianluca
ItalyThe room was not so good in terms of dimensions, confort and quality
Positions and kindness of the staff
Stayed in August 2023
Reviewed: 13 August 2023
Mahmoud
SwitzerlandLocation
Stayed in August 2023
Reviewed: 6 August 2023
Laura
United StatesLocation, design, cleanliness, staff
Stayed in July 2023
Reviewed: 4 August 2023
Marinella
ItalyGreat staff. Superb Spa
Stayed in August 2023
Reviewed: 1 August 2023
Carlton
United KingdomI have no complaints
The room was excellent; breakfast was superb and above all the location was fantastic meaning we could walk from here to many places and the boat to Portofino was five minutes away. This hotel really stands out in Rapallo and we were delighted with out choice.
Stayed in July 2023
Reviewed: 18 July 2023
Anne
FinlandBreakfast: we missed fresh vegetables, like cucumbers snd tomatoes.
Nice atmosphere and location, neat to beach.
Stayed in July 2023
Reviewed: 12 July 2023
Sorin
SwitzerlandBreakfast not impressive, refrigerator hiccups not fixed in two days
Elegant and clean
Stayed in July 2023
Reviewed: 5 July 2023
Serhat
SwitzerlandCan‘t say anything bad
Very central location, friendly staff, clean and edinately high standard compare to other hotels in italy! Usually hotels are not that well maintained and staff is not so friendly! I can recommend this hotel to anyone.
Stayed in June 2023
Reviewed: 24 June 2023
Tracy
AustraliaThe view from my room was of a building site which we would have like to have been informed even though it’s not part of the hotel we were staying for 6 nights not 1 night Parking fee 19 euro and no kettle in room
Very close to the centre, room very clean, staff friendly and approachable, breakfast was ok lovely outside terrace. Free bottles of water ever day fresh towels
Stayed in June 2023
Reviewed: 22 May 2023
Maurice
Netherlandsvery nice staff who take time for their visitors and speak many languages. They also have a nice parking garage and outdoor parking spaces.
Stayed in May 2023
Saint Petersburg, Russia
Ořech, Czech Republic
Chengde, China
Quatre Bornes, Mauritius
Opatija, Croatia
Frontera, Spain
Innsbruck, Austria
Hamningberg, Norway
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content