The room was very clean, the breakfast was also good. We could place our bikes in the garage.

Stayed in July 2025

Nothing

Girl on reception was very helpful advising us where to park, and also how to find beach.

Stayed in August 2025

A coffee/tea maker, some capsules/filters, cups and glasses could do good. A minibar, probably.

Location, parking, breakfast - all were good.

Stayed in August 2025

beds is sagging and leaning to one side

Stayed in June 2025

Quite old school property amenities; bedroom walls need a new painting. Simple breakfast (only cold bufet available).

Great location, close to the see. Walking distance (15 minutes) to the historic city center. Privat parking behind the hotel. Tasty sweetbar in breakfast.

Stayed in April 2025

The apartment was clean, but unbelievably depressing

Delicious breakfast with amazing pastries and good selection of cheeses and cold cuts

Stayed in September 2024

Balcony is so small and the air cond external part is on balcony so u are like in microwave:)

Very good breakfast, great parking, air condition

Stayed in August 2024

Reception was very nice

Stayed in August 2024

A bit run-down, especially the bathroom could get some revamp. Parking lots a bit narrow. Zero flexibility about check-out time.

Lots of space in our room. Comfortable beds. Nice atmosphere. Parking possibilities on-site at a reasonable price.

Stayed in August 2024

brealfast

Stayed in July 2023

Nice hotel, rich breakfast, friendly staff.

Stayed in May 2023

The reception was perfect and checking was a breeze. The breakfast selection was way above than what was expected, and for that alone it's worth a 10. Thank for a perfect stay.

Stayed in April 2023

The whole hotel smelled really bad, it was dirty everywhere: on the stairs, the plates at breakfast, the cups, glasses. In the room the carpet was dirty and really old like 50 years old, the wall and the wardrobes were dirty as well. It was really uncomfortable, we couldn’t sleep well because of the worn out matresses, and the really thin walls entered all sounds and conversations from above and from the room neighbours. One of the worst was the bathroom, you cannot turn around yourself in the shower, the toilet seat was like 10 years old therefore it was dirty and chipped up. The beauty in it that it wasn’t cheap at all. The last thing i wanna mention is that we asked them about the parking, and they only told us about the garage for extra fee.

Közel van a strandhoz és működött a légkondícionáló.

Stayed in August 2025

Old, beaten up hotel. Needs renovation

Clean sheets

Stayed in August 2025

Unfortunately, the mattresses in the beds are so worn out that it's difficult to get a good night's sleep; Some of the furniture is falling apart, and the rooms otherwise appear to be in need of renovation;

the two rooms we had, were big enough location is near by sea entrance also a supermarket is near by

Stayed in August 2025

On the morning of our departure, we asked if we could leave a small gift at reception for a friend we hadn’t been able to meet in person. She reluctantly agreed. However, an hour later, when I asked for a pen to write the recipient’s name on the package, she responded in an extremely dismissive and irritated manner. She waved her hands, saying she was busy working on the computer, and when we showed her the parcel, she raised her voice and asked, “What do we want to leave here, and for whom?” To make matters worse, she was unwilling or unable to respond in either English or German, and when I asked for her name, she told me, “Finish this – speak Italian.” Such behavior is entirely unacceptable toward guests. Misunderstandings or language barriers can certainly occur, but they can always be addressed with in a cultured tone, with patience and attention. This interaction showed none of those qualities and ultimately caused us to lose trust – so much so that we decided not to leave the gift at all. I have stayed at many hotels throughout my life, but I have never encountered such disrespectful treatment. I think it's important to emphasize: the trust and satisfaction of guests are the foundation of a hotel's reputation and operations. Even a single employee can seriously damage this if they do not adequately represent the institution's standards. I regret to write that my second visit was probably my last. I acknowledge the positives, but the treatment I experienced upon leaving left a deep impression on me. I trust that my comments will be received constructively and that due attention will be paid, especially to the human attitude, which is often more important than any convenience service, and to every detail of the guest experience - even including the last few minutes spent there. Kind regards, Klaudia Kelemenová

To the Management of Hotel Europa, I would like to share with you our experience during a recent 4-night stay at your hotel. I had visited Hotel Europa previously and, based on those pleasant memories, we chose it again as the place to spend our holiday. On the positive side, I truly appreciated the hotel’s excellent location – close to many points of interest – the beautiful terrace, and the variety and quality of the breakfast, especially the coffee. Our room was generally clean, although the walls were scratched and in need of maintenance. During booking, we specifically requested a double bed, which was confirmed in writing. However, upon arrival, we found two separate beds with uncomfortable mattresses, which was a disappointment. At breakfast, the spoons for the coffee were constantly missing and had to be requested – a small detail, but one that matters in a hotel of this standard.Most of the staff were kind and helpful. Unfortunately, our overall impression was significantly affected by the conduct of one particular receptionist – an older blonde „lady” with glasses – whose behavior we found unacceptable. She appeared visibly irritated whenever we asked a question or placed a simple order, such as for a lemonade.

Stayed in July 2025

Old, bed and pillows extremely uncomfortable. Airco was very noisy too. Underground parking is almost impossible to manover, very tiny with refrigerators and pipes at ground level which takes away a lot of space.

Location

Stayed in August 2025

The parking was atrocious and I would recommend anyone with a car bigger than a mid size to forget it. I had a ford kuga and it took me 15mins to park in the underground car park as it is that tight. It took me the same amount of time coming out also and needed people to watch my every move. The beds were uncomfortable. The shower handset head popped off when the shower was turned up fully and water went everywhere. I told reception but they did nothing about it. The fridge in the room was pretty poor also.

The breakfast was good.

Stayed in July 2025

Price was very reasonable, so what we have got met all our expectations and more! Hotel is tidy, staff was friendly, breakfast was satisfying. 6e for 24h parking.

Stayed in June 2025

It was a small room Place in the lobby, beautiful flowers and trees around Very friendly staff, the best cook ever Very good vegan options!

Stayed in April 2024

The only negative thing is the noise you could hear from other rooms. The walls are not thick at all, so you could hear all the conversations and noise. Which wasn't really relaxing... In case you are a light sleeper, take your earplugs with you.

Breakfast was excelent. We parked on the street where there is plenty of space. The stuff was very nice and the room was well equiped.

Stayed in April 2024

The hotel was not working at all. We booked a room and asked for a parking spot. I have received a message that the property can arrange this for us. However, the hotel was not even open. There was a sign at the locked door that all the guests are moved to another hotel. As they had my number, email, and booking info, I at least expected a notice about that. I think it is extremely unprofessional. We were moved to Hotel Rialto, which was nice though.

Stayed in April 2024

Acomodation- the beds are uncomfortable.

Ambient is very good

Stayed in September 2023

Super helpful and kind staff. "No" was not the option for them when we asked for something and we felt like home. Not only because Grado is beautiful city but also thanks to you, we had a really special vacation!

Stayed in August 2023