N/a

As this was not our first stay, we are coming here again and again and feel like home. Helpful and pleasant staff, nice room, beautiful pool, rich and tasty breakfast, comfortable bed - all one needs for excellent relaxation.

Stayed in June 2025

Nothing

This is the best hotel in Montegrotto. I could highly praise all in this hotel - staff, location, amenities. The restaurant was a top quality. SPA and pools zone is very clean and convenient. I would highly recommend to choose this hotel for stay in Montegrotto

Stayed in May 2025

As it was a bit too hot in the room, we kept the balcony door open at night and it was a bit noisy in the street.

The staff was welcoming and very helpful, any requests have been dealt with immediately. Excellent breakfast with wide choice of delicious food. Relaxing pool area, all necessary for taking a break.

Stayed in April 2025

You would be fine if there was body cream in the room

Everything is perfect

Stayed in February 2025

The receptionist enters the credit card number into the computer. It is possible that someone could steal the card numbers stored on hotel computer! Considering the price, the room and services are worth max €200 per day!

The pools are great.

Stayed in February 2025

Exorbitant prices for the Xmas menu in the restaurant without corresponding quality of food. Recommend to use the many excellent restaurants outside the hotel

Beautiful buildings, rooms and spa facilities, all was perfect, breakfast was good.

Stayed in December 2024

Everything

Stayed in December 2024

The youmger team at breakfast appeared to be a bit less experienced and attentive.

It is not our first stay in this hotel and the mere fact that we were back again, proves that we like it very much! From the first greeting at the reception: "Welcome back!" to the farewell, we felt ourselves comfortable and taken care of. Easy and quick check-in and check-out, wonderful pool, comfortable bed, rich and tasty breakfast, quiet surroundings - all you need for a good relax.

Stayed in November 2024

Too many mishaps in only 2 days. The personnel in the reception is very superior and they all barely speak any English - most of their guest are from Germany. They gave us a room with a completely malfunctioning electric system, which meant it was stuck on heating and the lights could not be shut, which we discovered at midnight when we wanted to go to sleep and when the reception was manned by a night-receptionist who barely spoke any English. Intermediary conclusion: don't have any problems with your room after 9 o'clock in the evening. We suspect the reception person who gave us this room to have known of this in advance (based on his reactions when he showed us the room), and yet they still stuck us in this room for the first night. We have no proof of what he knew or didn't know, though. Oh, and the room's entrance door handle was broken. They also don't accept every credit card out there, which is probably because they went cheap on CC commissions. Out of 16 places in Italy where we've used this card - other hotels, gas stations, restaurants, museums, airports, car rental - this was the only place that didn't accept it. Which lead to a back and forth at check-out time, no manager was present because it was Saturday and of course managers don't work on Saturdays, very annoying people at the reception blaming it on us, then blaming it on Nexi - the payment processor in Italy, not their fault of course, the same Nexi accepted this very card at many other locations in Italy. All in all very provincial and unprofessional, except for Patrizia (the manager) which came to our table at breakfast and gave us an upgrade for the second night.

The thermal water spa is truly beautiful and huge. All their prices are somewhat larger most likely because they include these extensive spa facilities, which are really impressive.

Stayed in October 2024

Everything is very cool. Cleaning 2 times a day. Excellent restaurant and bar. Very cool pool.

Stayed in October 2024

Too warm blankets for the weather

The pool, especially in the evening, was wonderful, excellent breakfast, comfortable bed, helpful staff. A lot of parking place, location not far from Venice, Padova, Verona.

Stayed in October 2024

Nothing

Everything beautiful

Stayed in October 2024

A real gem!

Stayed in September 2024

Amazing place ❤️ Staff is georges and is full availible for any thing. Wellnes is Top of Top. Great Servis 10+

Stayed in September 2024

It sounds silly to complain about, but they charged for bottled water! Nothing else to complain about!

Simply put, Esplanade was the best "resort" I have ever had the pleasure to spend a time in. Everything about the facility- and I do mean EVERYTHING- was truly 5-star. Our junior suite was spacious, the bathroom and shower were right out of a design magazine. The spa and pool(s) facilities, both indoor and outdoor were thermal-heated with lots of lounge chairs. My partner and I had a couples massage that we are still talking about. The food- breakfast buffet (included) and ala-carte dinners were worthy of a Michelin star. Best of all was the wonderful staff. An incredible value. Going back soon!!!

Stayed in August 2024

Nothing

It is the second time I have visited this beautiful hotel. From the moment of arrival you are welcomed, you are relaxed and looked after so well. It us the perfect place to unwind, reset and enjoy this beautiful part of Italy. Thank you to Emanuele especially - she made out 1st trip so special and this one again too. The wonderful Spa Manager helped my daughter with some beneficial treatments for her hay fever. We enjoyed wonderful treatments. The Breakfast, beautiful rooms, wonderful friendly staff - everything is exceptional. Thank you 🤩

Stayed in June 2024

We liked everything!

Best staff we ever came upon. From reception to restaurant, all were courteous and very nice. The entire SPA area was excellent! Breakfast outstanding. This is a class hotel in every sense.

Stayed in June 2024

Food in the main restaurant for dinner. expected more. The fish was over-salted

great holiday in a beautiful modern hotel with a large spa and mineral water pool.

Stayed in April 2024

Beautiful upscale spa well kept, relaxing, and enjoyable. The food was delicious!

Stayed in January 2024

Nothing it was perfect!

The wonderful welcome by Emanuele. The comfort, peace & luxury! Beautiful breakfast. Free hire if e bikes. The tranquil setting. The amazing spa - spotless.

Stayed in October 2023

Absolutely nothing

EVERYTHING - the baths - the spas - the services - set staff - the food - all simply perfect.

Stayed in September 2023

No bottles of drinking water in room

Breakfast was excellent as was dinner. The staff were knowledgeable and friendly. The food was of very good quality. The facilities and spa were excellent.

Stayed in September 2023

I was a guest of the hotel for the 4th time ! I was really looking forward to the dinners but the food quality at the Pepita restaurant is much worse than it was even just a year ago ! Almost all the hotel staff I have met have done their job impeccably,I have sometimes felt rudeness at the reception

This hotel is our favourite! Great place to relax! fantastic breakfasts! Enjoyable spa, good service at the poolside bar and the hotel in general! ( finally a hotel where there is no fighting over lounge chairs! Covered parking ! E-bikes available at reception for enjoyable excursions around the hotel !

Stayed in September 2023

Therme!

Stayed in May 2023