The outside doors close by 9:00 p.m. You can use the key code to get in. No one is at the desk after 9 and not there until 8 a.m. Fortunately we had no issues, though when we arrived at airport at 7:00 a.m. couldn't get anyone at hotel when our taxi that was arranged by the hotel did not arrive. Had to wait for them to call back and then call the service which had an issue and why they hadn't arrived. I tried to call the taxi service myself, you do get that phone number, but only could leave a message, and their message was in Italian. The way the sinks lie on the vanity. They are on top, so not a lot of room to put our stuff for three of us. It was cramped but we managed with three of us.

The hotel is on a hill. It is close to Trevi fountain - 15 minute walk, Spanish steps - 10 minute walk but you do have to walk up a few hills to get back to it. Santa Maria Maggiore, where Pope is buried, is probably a 15-20 minute walk up hill. Villa Borghese head straight all the way when you turn right out of the hotel door. It is about a mile to get to the beginning of the park. The views from that area look over Rome. It is about a 35 minute walk to the Vatican. It is two flights up. There is an elevator, but it is small but worked fine. I chose the stairs. You can get breakfast brought to your room, but it is not a hot breakfast, however you can get toast and hard boiled egg along with yogurt, croissant etc.. There are not a lot of breakfast places around, but my brother and nephew found one after the museum, which is next to this hotel, take a right and it was in that area. We were always taking a left so that wasn't found until the end of our trip. There is no restaurant, bar. The hotel staff top notch. Thea and Gina were so friendly, helpful and fun to talk too. They would give suggestions that other hotel guests gave them for restaurants. We stayed in the family room as there were three of us. It had a king size bed and TV, table, refrigerator with drinks, but they let us take them out to put in our own. The next room was a queen bed with no TV. There was no door the rooms were open, but we were fine with that. It is very spacious and has a closet. The bathroom was large had a nice shower and a sauna, yes a sauna. I used it. They had hooks and hooks near shower so you could put your towel there. There was a small spot in shower to put shampoo and soap. There is air conditioning and it works really well! I like to let traveller's know about the hills and stairs just in case this is an issue for them. This is not a complaint, as I knew this before I went thanks to another person who wrote a review.

Stayed in June 2025

everything was perfect

Ecerything was perfect!! I would definitely recommend it!!! Safe location!

Stayed in August 2025

We stayed for our mini moon and when advising the hotel we were told they do not do any special touches and this would include an extra fee if you wanted something. Was even a charge for the champagne left in our room, which we thought may have been a little present for staying.

Location was great, only a short walk to the trevi fountain, bars and restaurants. Hotel staff were very welcoming and offered lots of trips on places to visit and eat. Was an extra surprise to having a sauna in our room on arrival. Easy to access the room using the information provided online.

Stayed in August 2025

Staff were friendly. location was good, not too far from the station.

Stayed in August 2025

The staff was very supportive and helpful when needed. Very close to main monuments and attractions.

Stayed in August 2025

The front AC made a constant humming noise and it really did not cool much. There was a second unit as well that also did not cool much. The toilet also kept running if the button was stuck. I wish the sauna room was not right by the reception desk. Or at least there was a TV on the back corner bed for more privacy. Every morning I could hear all the commotion of people checking out.

The room size was amazing, it was huge, the location was great considering the dump location we came from by the Terminal. The location was safe to walk around without feeling like you were going to get robbed. The bathroom was a great size and clean. The front desk staff were so sweet and super helpful! She even booked us a transport to the airport. I would come back here for a girls trip for sure!

Stayed in July 2025

We always return to Escape Luxury Suites when visiting Rome—it’s our home away from home. This charming boutique hotel consistently impresses us, but this stay was especially memorable thanks to Gina and Thea. Their warmth, attention to detail, and genuine hospitality made us feel truly cared for from the moment we arrived. We also noticed and appreciated the positive changes under the new management. The overall experience has been elevated with thoughtful improvements and added services that make a real difference. Escape continues to be the perfect blend of comfort, elegance, and personalized service—we can’t wait to come back!

Stayed in July 2025

Location was excellent and beds very comfortable

Stayed in July 2025

We had breakfast at a recommended bar. It was delicious.

Stayed in July 2025

Bed needs a bit of an upgrade aesthetically

Excellent staff, so welcoming and helpful. Great location, comfortable rooms

Stayed in July 2025

Aircon in our room (201) was poor, unfortunately. The room was consequently not cool enough and felt stuffy. We understand they are getting a new aircon set up for this room. The walk-in shower doesn't have enough glass and so a lot of water leaked out onto bathroom floor. The €15 fee charge to look after our suitcases on last day.

Fantastic Location, comfortable room (despite poor aircon), comfy bed and extremely helpful staff, Gina and Thea. Have a great September trip to London, Gina, hope you get good weather!

Stayed in June 2025

All was good

We had a great stay at this hotel in Rome! The bed was really comfy, which made it easy to relax after a day of exploring the city. The location is excellent close to everything we wanted to see and easy to get around. The room was cleaned every day, which we really appreciated. Overall, a comfortable and convenient place to stay. Highly recommend!

Stayed in June 2025

We are so happy we found this little gem of a hotel for our family visit to Rome. It's very central, being less than a 10 minute walk from the Trevi Fountain and just seconds from the beautiful Quattro Fontane, yet it's nice and quiet. The hotel is about a 3 minute walk from Piazza Barberini Tritone. The rooms are very spacious with high ceilings and great air conditioning which we were very glad of. We had room 204 which was big enough for a family of 4. The beds were HUGE and very comfortable. The sauna in the room was a really nice treat, although we didn't get to use it much as it was over 30C when we were there! The staff at the front desk were a joy, so friendly and helpful, always with a bright friendly greeting as we passed. Gina who was on the front desk most days during our stay was a ray of friendly sunshine every morning. Our daughters keep commenting about how friendly she was. We arrived very late on a Friday night so we used their virtual check in process. The staff sent me instructions and a video beforehand via WhatsApp and we had no issues at all, it was perfectly simple and hassle free. We were also given a number to call in case we has an issue, but we were fine. I would highly recommend the Escape Luxury Suite for a visit to Rome.

Stayed in June 2025

There was nothing we didn't like about the premises.

We stayed at these premises twice during our stays in Rome and both rooms were well appointed, clean and spacious and bathrooms were very good. Staff were friendly and very helpful on all occasions. Location was great and central to many attractions and the Metro.

Stayed in June 2025

The air conditioning was not functioning properly. The design of the room is peculiar… No complementary bottles of water in the room

Location is very good. The best that the hotel has is its staff!! Just amazing hospitality, friendliness and professionalism! Thank you, ladies, for making us feel at home and pampered!

Stayed in June 2025

The only thing wrong was the shower leaked all over the floor and the jacuzzi jets needed cleaning out.

Large and good location. The staff was very helpful and nice. Fabulous breakfast.

Stayed in May 2025

There was nothing we didn't like about the property.

We found the accommodation was excellent for our purposes, it was clean, spacious and all amenities were of a good standard. Staff were friendly and very helpful at all times. Central to many restaurants and the Metro. We will be staying there again.

Stayed in May 2025

Our room was in reception and was quite noisy. Shower was not practical and bathroom floor was soaking wet after each use.

Great location and lovely staff. Room was very large for Rome city centre

Stayed in April 2025

The rooms were big and very clean. The staff were so friendly and helpful

Stayed in May 2025

If I have to sat something, maybe the decoration wasn't the prettiest, but honestly we didn't mind.

The staff was SO kind and helpful, we were very pleased with them. Also, they let us leave our bags in storage room after check-out, which was really convenient and nice from them. The location was perfect, not extremely centric so it wasn't too loud at night, but a 5 minute walk from the Trevi fountain, Piazza Spagna. Lastly, the room was huge, which was really nice too.

Stayed in May 2025

Only one small thing which I forgot to mention to the staff; the shower did not drain very well. There was clearly a blockage somewhere. That is the only issue we had.

The location and that the staff were amazingly helpful. The room was large and the shower easy to use. It was a short walk to the Trevi Fountain. Excellent hair dryer.

Stayed in May 2025

N/A

We truly enjoyed our stay! The location was excellent, only a 15min walk from Roma Termini, so easy to get there. The room was comfortable and stylish, and the staff— Gina and Thea—were absolutely amazing. Cheerful and helpful, they made us feel genuinely welcome. Our family room was located near the reception, so we occasionally heard some people talking, but it was minimal and didn’t bother us and overall it was very quiet although it is located at the center. The room itself was great : spacious, two very comfortable king-size beds, a sauna we all enjoyed, and lights that could be changed to soft purple and green ambient Iighting, creating a calming atmosphere after our busy days. 👍

Stayed in May 2025

Staff was excellent.

Stayed in April 2025

N/A

Very clean, stylish & location was quite central to Spanish steps & Trevi fountains

Stayed in April 2025