3rd Floor, Via Faenza 12, Florence city center, Italy, Santa Maria Novella, 50123 Florence, Italy
#561 of 719 B&Bs and Inns in Florence
Guests' ChoiceBased on 87 hotel reviews
8.1Cleanliness
8.3
Comfort
8.4
Location
9.5
Facilities
8.0
Staff
8.5
Value for money
8.0
Free WiFi
7.5
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End of dialog contentReviewed: 30 August 2025
Julia
GermanySadly, the room had no safe to store our valuables and a blotchy wifi connection, as it was located a bit too far from the wifi router.
The apartment is located perfectly in the heart of Florence and within walking distance of the train station. The rooms are lovely with pretty decorations and equipped with air conditioning. Any questions during check-in and our stay were kindly answered immediately.
Stayed in August 2025
Reviewed: 4 August 2025
Alesya
LithuaniaEverything ok, very clean room and common space, but needs some renovation (refreshments)
Stayed in July 2025
Reviewed: 25 July 2025
Yannis
GreeceThe double bed being made by 2 singe beds needs a special mechanism to keep mattresses and beds together. Each single mattress is curved at the edges so get a flat one perhaps and use special joints to keep them together. The oatresses will collide seemlesly that way with flat mattresses. The elevetor was inevitably small but looks like an achievement in a historical building. Old buildings do not have provisions for elevator and still they made one.
All the rest but the things I got some remarks from.
Stayed in July 2025
Reviewed: 5 July 2025
Hayk
ArmeniaI was in July, and it’s was tooo hot in building, so it’s a problem all of historical building. And price can be a little bit down.
Clean, comfortable guest house. Spacious area (hall and kitchen), very responsive and sociable hostess. was always in touch, helped/prompted on all issues.
Stayed in July 2025
Reviewed: 31 May 2025
Kate
United KingdomDue to the age of the building, you were unable to put paper in the toilet system but a bin was provided.
The room was very clean and comfortable. The location was fantastic being close to everything within walking distance. The information pack and interaction with the owner was great and really helpful. The extra access to a man onsite kitchen and seating area was great and useful.
Stayed in May 2025
Reviewed: 27 May 2025
Uardi
AlbaniaCan be misleading. The pictures present a full house. You only have 1 room. The other parts of house are shared. We talked with other ppl that booked at same time they all seemed to have the same perception as us. You have a common room to be shared with others. There are plenty of rooms in house and hot water is centralized not independend so you have to compete for hot water and water pressure when having a shower. Also for that price they should include one time use slippers. We took the room with the street view. And the window grills looked like they would fall down on street. As a couple we paid nearly 600 euros for a single room for 3 nights our friends were 7 people and paid 1100 euros in total for a full house at same area. That was way better in every aspect and ultimately cheaper when you split the bill.
Its close to everything that you want to visit in firenze. It's well maintained. The manager responds fast and its very polite. Despite some letdowns we enjoyed it alot. Breakfast at common room is nice you have a nice view from the window while prepping and eating. At a small but well build island. Sun comes in its delightful just stay away from the couch cos its dirty.
Stayed in April 2025
Reviewed: 6 May 2025
Alex
United StatesTheir plumbing is insufficient for the amount of showers they have in the unit. Water pressure and hot water are unreliable. Basically, if someone else in the property is using water, you can’t shower
Fantastic location. Central to everything. You can get around the historic center within 15 min
Stayed in May 2025
Reviewed: 28 April 2025
Santiya
ThailandWe booked a family room and the extra bed is a bit too small, that’s all.
The location is great, nice surrounding, walkable distance from the train station. Rooms are clean. The host is responsive.
Stayed in April 2025
Reviewed: 22 April 2025
Vesna
SerbiaVery good location, not far from the Train Station and from the city center.
Stayed in April 2025
Reviewed: 6 April 2025
Elizabeth
CanadaIt was close to the train station and a very easy walk to the downtown. There was a shared kitchen, but no one really utilized the fridge or cooking facilities.
Stayed in April 2025
Reviewed: 28 March 2025
Zarna
IndiaNo complains
Location, staff, everything one could think of was there. Very central and convenient. Right near Duomo .. options to eat, shop, travel. Staff too were very helpful and courteous.
Stayed in March 2025
Reviewed: 23 March 2025
Mike
AustraliaThe advert states "with LIFT". Whilst this is technically correct, there are 5 stairs leading up to that lift so if you are mobility impaired you may have a problem. If you're in a wheelchair, forget it. The stairs and the small lift will be near impossible to negotiate.
The check-in process was easy and Enzo, the manager was a pleasure to work with. Location was ideal. Close to the main train station and all the historical sites. The facilities were good however there were only 2 coffee mugs for 6 apartments. On the whole, it was a pleasant stay.
Stayed in March 2025
Reviewed: 23 March 2025
Evgeny
ItalyPlease note that check-in is late at 16:00.
Very nice rooms in the guest house, I liked everything. Please note that check-in is at 16:00.
Stayed in March 2025
Reviewed: 9 February 2025
Giorgio
ItalyThe common area, although featuring a large and well-equipped kitchen, is pervaded by a constant unpleasant smell, which probably has to do with the drains. In the private bathroom, the sink drain was clogged.
The location is very central, close to the station, the cathedral and the covered market. The room (we stayed in room 4) is cosy, with a window overlooking a small, quiet inner courtyard and equipoed with an en suite bathroom. The bed is comfortable and the space is clean. The staff was welcoming and helpful.
Stayed in February 2025
Reviewed: 28 January 2025
Farhaana
NetherlandsVery clean and spacious room, bed was very comfy and cozy. Nice owner.
Stayed in January 2025
Reviewed: 16 December 2024
Nazlihan
NetherlandsCheck in time could be earlier. Better to use a video instruction for check in.
Nice location. Large room and bathroom.
Stayed in December 2024
Reviewed: 13 December 2024
Makayla
United StatesNo complaints
Easy to access, perfect location, and clean.
Stayed in December 2024
Reviewed: 10 October 2024
Rachael
AustraliaIt depends on what you are after. If you are willing to pay that much for a room in a good location, it's fine. The bed was OK but squeaky. The shower is spacious but you can't move the shower head so didn't provide much benefit.
The room was spacious and had a private bathroom. Once you were in your room it didn't feel like a hostel situation. Conversing with the owner on Whatsapp and through booking.com was great but she did forget to send us the check in details on the day but we only waited 30mins for that to be rectified so was no drama.
Stayed in October 2024
Reviewed: 30 September 2024
Mordechai
United StatesWiFi didn’t work in the room. Parking was a hassle and very costly.
Great location, comfortable and clean room.
Stayed in September 2024
Reviewed: 18 September 2024
Richard
United KingdomMain problem preventing higher rating was shower was cold
Stayed in September 2024
Reviewed: 17 September 2024
Katherine
CanadaWould be nice to have a microwave and lights in stairs. Hard to navigate in the dark.
Central location, walking distance to train station and various sites. Had a lift so that was great.
Stayed in September 2024
Reviewed: 13 September 2024
Rochan
United StatesThe stay was great. Small additions like providing a key for the safe, coffee pods for the coffee machine or products for the bathroom, would have made it perfect though. Also the closet door was broken/stuck. The hosts were willing to come repair but our stay was short enough that we weren’t too fussed about it
Great location (walkable to most of the Florence highlights), nicely decorated. Would happily come back :)
Stayed in September 2024
Reviewed: 4 May 2024
Amina
United StatesLocation is a plus with the convenience of kitchen, no microwave...nice setup with a big bathroom.
Stayed in April 2024
Reviewed: 25 April 2024
Liubov
RussiaReally nice host: there were some problems with the facilities (shower, kettle), however, all the issues have been solved promptly upon notification. Great location also
Stayed in March 2024
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