Viale Stazione 12/A, 35036 Montegrotto Terme, Italy
#19 of 37 hotels in Montegrotto Terme
Guests' ChoiceBased on 71 hotel reviews
8.5Cleanliness
8.9
Comfort
8.7
Location
8.9
Facilities
8.6
Staff
8.9
Value for money
8.2
Free WiFi
9.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 9 August 2025
Darragh
IrelandThe staff were extremely friendly and helpful. The breakfasts were lovely. And the thermal pool was so relaxing
Stayed in August 2025
Reviewed: 8 July 2025
Maloj
United KingdomVery nice thanks 👍👍👍👍👍👍
Stayed in July 2025
Reviewed: 2 July 2025
Melissa
ItalyThe lunch and dinner options at the resturant were not great. Luckily there are some nice cafes and resturants nearby.
The pools and the area around the pools was so relaxing. It was nice and quiet and the pools had many different jacuzzi and massage features. The AC in the room was very efficient and keep the room nice and cool. The room supply a lovely bag, towel and robe for use at the pool.
Stayed in July 2025
Reviewed: 2 July 2025
Denise
AustraliaI booked with hopes of a number of treatments at the wellness centre. Unfortunately, my first experience there - a 25 minute massage left me very disinclined to return. There very well may be cultural elements to this - I don't speak Italian and haven't been to any other wellness facilities in Italy, so perhaps my expectations are just different but from the moment the first wellness team member greeted me to the massage itself, it just didn't feel relaxing, welcoming, soothing. The massage itself - meh. It wasn't terrible but I'm glad I didn't pay for the full hour. While a number of the spaces have had a lovely face-lift, the accommodation (particularly the bathrooms) are quite dated and the bathroom is small. I would have some concerns about someone with poor mobility managing in that bathroom.
The outdoor pool area is vast and beautifully maintained. Meals included in the half board were excellent, the aircon was great and, once you figure out the unusual layout, it's a lovely place to spend a few days. Appreciated that while the vast,vast majority of their clientele are Italian, they had translated many of the materials into English and German. Staff were pleasant and keen to help where possible.
Stayed in July 2025
Reviewed: 1 July 2025
Mary
United KingdomNothing
Great spa, pleasant helpful staff, good food, super location.
Stayed in June 2025
Reviewed: 22 April 2025
Po
ItalyThere are ants in the room, which is a bit upsetting.
The swimming pool is great! The water temperature is just right, making it perfect for a family stay.
Stayed in April 2025
Reviewed: 29 March 2025
Teedam
United KingdomNothing
I loved the thermal pools and the availability of spa treatments. My two massages were just what I needed after days of travelling. The ambience of the hotel is very relaxed, there was no need to leave it although I went for little walks.
Stayed in March 2025
Reviewed: 24 February 2025
Kenishia
ItalyEverything was perfect! The pools, spa, EVERYTHING
Stayed in February 2025
Reviewed: 12 February 2025
Llewellyn
ItalyWe booked a standard room and although very clean and the beds were comfortable it was very dated and quite shabby. Although we had a terrace it overlooked all the pipes for the pool and the terrace was very dirty so that spoiled it a bit.!
The staff were so lovely, helpful and polite. The food was very good. We booked in for breakfast and dinner. Dinner was a little rushed but still enjoyable. Gorgeous pools.
Stayed in February 2025
Reviewed: 26 December 2024
Olivo
ItalyDinner in bistro...horrible
Pools and sauna wonderful. Pedicure 10/10
Stayed in December 2024
Reviewed: 9 December 2024
Ilya
CyprusOf the minuses, despite the fact that the spa complex looks the most modern and elegant, it is not the most convenient and functional. Also, its cleanliness and compliance with sanitary standards are questionable. (At the time of opening (8:00), the pool area was not cleaned).
In general, the hotel more than corresponds to its 3*. The rooms are quite comfortable, the mattresses and pillows are new orthopedic, the spa area is designer and the most modern. From the outdoor pool and restaurants there is a picturesque view of the park and Duomo dei Santi Pietro ed Eliseo
Stayed in December 2024
Reviewed: 9 August 2024
Maciej
PolandEven water is extra paid for lunch and dinner. Surprisingly old and ugly corridors while rooms and pool area is descent. Regular keys for the rooms (not cards). Small elevator. Uneven floor in rooms ;-) Minimal gym. As most of the guest are in their late 60ties or 70ties not much entertainment (however that might be a good thing at the same time). Small pool outside, not designed for swimming. Although we did successfully swam in it. Only people that speak any English are at the reception. It didn't seem to be a problem though. Everybody is very nice and willing to help.
Lunch and dinner were amazing. Antipasti alone would suffice for a descent meal. Great salad bar. Different menu every day. Sunbeds are always available at the pool area. You are given a handy bag to take your stuff to the pool. Parking included. Overall a good stay. We left happy.
Stayed in July 2024
Reviewed: 21 July 2024
Olivia
ItalyFront desk wasn’t very welcoming. It was a complicated walk to get from the rooms to the pool.
Clean, large room, nice facility.
Stayed in July 2024
Reviewed: 29 May 2024
Maribel
Italynothing it's all perfect
spacious,clean and friendly staff
Stayed in May 2024
Reviewed: 26 May 2024
Martha
South AfricaThe air-conditioning in my room didn't work. The hotel supplied me with a fan, but it didn't cook the room. It was extremely hot and I couldn't sleep.
The food and pools were brilliant.
Stayed in May 2024
Reviewed: 8 May 2024
Sylvester
BotswanaThe hotel did not allow for late check out. No food variety served in and around the facility. No shuttle service to and from the train station or airport
The rooms are private. The hotel is located in a quiet neighborhood. Check in into the facility was pre-arranged and smooth.
Stayed in April 2024
Reviewed: 27 January 2024
Gunita
LatviaIn the pool area, many button switches don"t work. Some maintenance is needed. I didn't like the lock of the balcony door, that lockes by itself. As a foreigner, I was not familiar with such lock and had a scary moment because of that. :D Many thanks to the nicest lady from 1st floor, who helped me!!! Next time I will be more cautious ;)
Staff is nice, the food gets better and better. Perfectly clean all around. Will come back for sure.
Stayed in January 2024
Reviewed: 10 November 2023
Amber
MoroccoVery comfortable, good service, delicious and abundant food. Would definitely suggest going for the half board to enjoy the dinner service as well! It was great to have the thermal pools also in a very beautiful location just a quick walk from the train station.
Stayed in September 2023
Reviewed: 31 October 2023
Getrisc
United StatesThe attitude of the man at the front desk, this was my second visit and he is consistently impolite.
Loved the pools and the massage services!. The breakfast is good. The updated rooms are amazing.
Stayed in October 2023
Reviewed: 15 October 2023
Gunita
LatviaHair conditioner would be highly appreciated ;)
This was my second stay in Eliseo Terme. I had to come back because I needed to relax and feel pampered for a change :) Eliseo offers everything I am looking for. Friendly and hospitable staff, good food, swimming and relaxing in thermal water, cleanliness. This time I learned that Montegrotto is perfect for hiking as well. So much to see in the area! I will be back soon. Grazie to all the wonderful team!
Stayed in October 2023
Reviewed: 3 August 2023
Esther
United KingdomThe spa pool is wonderful, and open until 11pm! Breakfast was generous and very good.
Stayed in July 2023
Reviewed: 27 July 2023
Maribel
Italyspacious,clean and very friendly staff
Stayed in July 2023
Reviewed: 2 July 2023
Anna
ItalyThe rooms are a bit old in style, with simple doors which make noise when locked. Despite this, everything was amazing.
I like breakfast a lot, it is a continental breakfast with a wide range of fresh food, salt and sweet. I also liked the pool service, it was really clean and the personnel was professional. excellent h24 service.
Stayed in July 2023
Reviewed: 10 June 2023
Janeta
IsraelPerfect vacation!! Special thanks to Stefania at a reception desk for help.
Stayed in June 2023
Showing 1 – 25
Tukwila, USA
Williamsport, USA
Montezuma, Costa Rica
Ballina, Australia
Pornic, France
New Delhi, India
Weston-super-Mare, UK
Coimbra, Portugal
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content