Reviews of Edra Palace Hotel & Ristorante 4 stars
Via Cerro, 03043 Cassino, Italy
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Reviewed: 2 September 2025 · Stayed in June 2025
Verified reviewThe property was very well located, and the room was spacious and clean. I especially appreciated the bar across the street, which served excellent coffee and grappa.
The only drawback was pedestrian access to the main street at night. There was no dedicated gate for those walking in.
Thank you for choosing our property for your first visit to the town and for sharing such positive feedback. We are delighted to hear that you enjoyed the convenient location, the spacious and clean room, and even the nearby bar. We also appreciate your observation regarding pedestrian access to the main street at night. Your comment is very valuable, and we will certainly take it into consideration to improve the experience of our future guests. We look forward to welcoming you again. Kind regards, The Management
Thank you for choosing our property for your first visit to the town and for sharing such positive feedback. We are delighted to hear that you enjoyed the convenient location, the spacious and clean room, and even the nearby bar. We also a… Show more
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewN/A
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Thank you for sharing your opinion. We understand that personal impressions may vary, though many of our guests are satisfied with both the atmosphere and the restaurant service. – Management
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewSpacious, clean , professional and friendly staff. Owner is very friendly and accommodating,
N/A
thank you very much for your kind words. We are delighted that you appreciated the spacious and clean rooms, as well as the professionalism and friendliness of our staff. We are especially pleased that our hospitality made your stay enjoyable. We look forward to welcoming you again. Best regards, The Management
thank you very much for your kind words. We are delighted that you appreciated the spacious and clean rooms, as well as the professionalism and friendliness of our staff. We are especially pleased that our hospitality made your stay enjoyab… Show more
Reviewed: 16 August 2025 · Stayed in May 2025
Verified reviewReviewed: 11 August 2025 · Stayed in July 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewLovely hotel. Great location. Pool was lovely and clean. Plenty of parking. A lovely staff member got sandwiches and chips for my mother and special needs sister when we arrived as there was no restaurants open nearby. I never got her name but it was much appreciated.
Staff in the restaurant seemed a bit annoyed both mornings when we arrived after 9.30 for breakfast. Breakfast does not finish until 10 but one of the ladies was pretty annoyed when we arrived after 9.30. She was also the same when other guests arrived after us. We also had a strange issue at the pool with the children's fingers getting blistered after holding on to the edge of the pool when swimming. I did send an email and pictures of this to the hotel reception. I had booked 2 rooms with two beds in each and on check in we were given to rooms with 1 double bed in each. I had requested 2 beds in each before travelling and thos was approved by the hotel however when I told reception I had been given the wrong rooms they told me they could only change one of the rooms as they had no more available. This was a but frustrating as my request for 2 beds had been approved.
thank you for taking the time to share such a detailed account of your stay. We are pleased to know you enjoyed our convenient location, clean pool, ample parking, and the thoughtful gesture of our staff member who assisted your family upon arrival. We sincerely apologize for the inconveniences you experienced. Your feedback regarding the attitude at breakfast service, the pool incident, and the room allocation has been noted with the utmost seriousness. We will review these matters internally to ensure improvements are made, and we are truly sorry that these situations affected your overall experience. Please rest assured that your comments will help us enhance our service and facilities. We appreciate your understanding and hope you might give us another opportunity to welcome you back and provide a stay that meets all your expectations. Kind regards, The Management
thank you for taking the time to share such a detailed account of your stay. We are pleased to know you enjoyed our convenient location, clean pool, ample parking, and the thoughtful gesture of our staff member who assisted your family upon… Show more
Reviewed: 4 August 2025 · Stayed in July 2025
Verified reviewThe location is great, just off of the autostrada.
It's a very basic hotel. I wouldn't stay here for more than a quick overnight.
Thank you for sharing your feedback. We’re glad you found our location convenient — being just off the autostrada makes us an ideal stop for travelers on the move. As you mentioned, our hotel is designed to offer comfort and efficiency for short stays, and we’re pleased it served your needs during your journey. We appreciate your comments and hope to welcome you again should you pass through the area in the future. Best regards, Hotel Manager
Thank you for sharing your feedback. We’re glad you found our location convenient — being just off the autostrada makes us an ideal stop for travelers on the move. As you mentioned, our hotel is designed to offer comfort and efficiency for… Show more
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 26 July 2025 · Stayed in July 2025
Verified reviewReviewed: 26 July 2025 · Stayed in July 2025
Verified reviewReviewed: 21 July 2025 · Stayed in July 2025
Verified reviewReviewed: 18 July 2025 · Stayed in June 2025
Verified reviewReviewed: 16 July 2025 · Stayed in June 2025
Verified reviewReviewed: 11 July 2025 · Stayed in June 2025
Verified reviewReviewed: 9 July 2025 · Stayed in June 2025
Verified reviewAn EV charger was available for a charge.
The hotel could use some renovation. The rooms and bathrooms looked a bit worn down. The noise insulation between our room and the hallway was poor. A large part of the breakfast options was industrially made cakes and pastries, and the breakfast buffet overall rather disappointing. Plus points for the selections of fresh fruit offered.
Thank you for sharing your feedback. We’re pleased you appreciated the availability of the EV charger and our selection of fresh fruit at breakfast — it’s always a pleasure to know which aspects our guests value. As for your observations, we’d like to offer some context. Our property is designed to maintain a classic style, which some may perceive as less modern, but it reflects the character and atmosphere we’ve chosen to preserve. In terms of sound insulation, the structure of the building, while regularly maintained, follows traditional layouts that may differ from the acoustic standards of more recent constructions. Regarding the breakfast, we strive to offer a balanced mix of fresh items and packaged products to meet the preferences of a wide range of guests, including those who appreciate individually sealed options for hygiene and variety. We value your remarks, as they help us continuously refine our offer while staying true to the identity of our property. Kind regards, Hotel Manager
Thank you for sharing your feedback. We’re pleased you appreciated the availability of the EV charger and our selection of fresh fruit at breakfast — it’s always a pleasure to know which aspects our guests value. As for your observations, … Show more
Reviewed: 7 July 2025 · Stayed in July 2025
Verified reviewReviewed: 4 July 2025 · Stayed in June 2025
Verified reviewReviewed: 4 July 2025 · Stayed in June 2025
Verified reviewGreat facilities, friendly staff, great breakfast, pool area was perfect.
Pool closed at 7pm, which we had no issues with, but you weren't allowed to remain at the loungers. It's no big issue, but it would have been nice to enjoy the evening sun a bit longer.
Thank you for your kind words and for choosing to stay with us in Cassino! We’re truly glad you enjoyed the structure, the friendly staff, the breakfast, and the pool area. Regarding your comment about the pool closing time — we understand your wish to enjoy the evening sun a bit longer. However, for safety and security reasons, it is not possible to remain in the pool area after the designated closing time. We hope for your understanding on this matter. We look forward to welcoming you again in the future! Warm regards, Hotel Manager
Thank you for your kind words and for choosing to stay with us in Cassino! We’re truly glad you enjoyed the structure, the friendly staff, the breakfast, and the pool area. Regarding your comment about the pool closing time — we understand… Show more
Reviewed: 1 July 2025 · Stayed in June 2025
Verified reviewReviewed: 29 June 2025 · Stayed in June 2025
Verified reviewReviewed: 23 June 2025 · Stayed in June 2025
Verified reviewBeautiful
Nothing
Thank you so much for your wonderful review and for rating every aspect of your stay with a perfect score! We’re truly delighted that you found everything superb and beautiful — your kind words mean a lot to us. It will be a pleasure to welcome you back again soon. Warm regards, Hotel Manager
Thank you so much for your wonderful review and for rating every aspect of your stay with a perfect score! We’re truly delighted that you found everything superb and beautiful — your kind words mean a lot to us. It will be a pleasure to we… Show more
Reviewed: 23 June 2025 · Stayed in June 2025
Verified review