Reviews of DoubleTree By Hilton Milan 4 stars
Via Ludovico Di Breme 77, Certosa, 20156 Milan, Italy
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Reviewed: 4 September 2025 · Stayed in August 2025
Verified reviewReviewed: 4 September 2025 · Stayed in July 2025
Verified reviewReviewed: 3 September 2025 · Stayed in July 2025
Verified reviewThe staff were friendly, efficient, and responsive. We liked our room because it was very comfortable.
The towel racks were too high and the towels were hard to reach. The toilet wasn't so clean when we arrived.
Dear Maria Luz Elena, Thank you sincerely for your kind words and for taking the time to share your experience with us. We are truly pleased to hear that you found our team friendly, efficient, and responsive, and that your room was comfortable — your appreciation means a great deal to us. We also value your constructive feedback regarding the towel racks and the cleanliness of the toilet upon arrival. Please accept our apologies for any inconvenience caused. Your comments have been shared with the relevant departments to ensure these aspects are promptly addressed and improved. We hope to have the pleasure of welcoming you again in the future and providing you with an even more seamless and enjoyable stay. Warm regards, Aizel Villanueva Front Office Manager DoubleTree by Hilton Milan
Dear Maria Luz Elena, Thank you sincerely for your kind words and for taking the time to share your experience with us. We are truly pleased to hear that you found our team friendly, efficient, and responsive, and that your room was comfor… Show more
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewThe Hotel is properly located, regular replacement of water bottle, quiet.
Breakfast needs to be revisited. Same breakfast daily is not worth it with poor varieties.
Dear Fabrice Kouadio, Thank you for taking the time to share your feedback. We are pleased to hear that you appreciated our location, the quiet atmosphere, and the regular replacement of water bottles during your stay. We regret to learn that our breakfast did not meet your expectations. Please note that our breakfast offering follows a standard selection designed to cater to a wide range of preferences. However, we truly value your input and will take your comments into consideration as we continuously strive to improve our services. We hope to have the opportunity to welcome you again in the future and provide you with an even better experience. Kind regards, Aizel Villanueva Front Office Manager DoubleTree by Hilton Milan
Dear Fabrice Kouadio, Thank you for taking the time to share your feedback. We are pleased to hear that you appreciated our location, the quiet atmosphere, and the regular replacement of water bottles during your stay. We regret to learn t… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in July 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewClean and good facilities
Very far from the main central area. Had to get a tram and took 45 mins . Taxi cost us 100 euros from airport
Dear Sheetal, Thank you for taking the time to share your feedback. We are delighted to hear that you found our facilities clean and well-maintained. We understand your concern regarding the location. While our hotel is situated in an industrial area of Milan, we are pleased to inform you that the tram stop is just a two-minute walk from the hotel, providing easy access to the city center. Regarding the airport transfer, we regret that the taxi fare was higher than expected. Unfortunately, the airport transfer prices are fixed and regulated. We always strive to offer the best possible service and hope this did not cause any inconvenience. We appreciate your comments and hope to have the pleasure of welcoming you again in the future. Best regards, Aizel Villanueva Front Office Manager DoubleTree by Hilton Milan
Dear Sheetal, Thank you for taking the time to share your feedback. We are delighted to hear that you found our facilities clean and well-maintained. We understand your concern regarding the location. While our hotel is situated in an indu… Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewThe hotel was generally very nice. The rooms were spacious and clean. The staff was friendly and helpful. The food and breakfast were delicious.
The only disadvantage of the hotel was that it was far from the center.
Dear Orunbayev, Thank you so much for your kind review. We are thrilled to hear that you enjoyed the spacious and clean rooms, as well as the friendly and helpful service from our staff. It’s also wonderful to know that you found the food and breakfast to be delicious. We understand that our location may not be ideal for everyone, as we are a bit further from the city center, but we are pleased to inform you that there are convenient transportation options nearby to easily reach the heart of the city. We truly appreciate your feedback and hope to have the pleasure of welcoming you back in the future. Warm regards, Aizel Villanueva Front Office Manager DoubleTree by Hilton Milan
Dear Orunbayev, Thank you so much for your kind review. We are thrilled to hear that you enjoyed the spacious and clean rooms, as well as the friendly and helpful service from our staff. It’s also wonderful to know that you found the food … Show more
Reviewed: 21 August 2025 · Stayed in June 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in July 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewVery clean and comfortable. Very kind service
Dear Sean, Thank you for your wonderful feedback! We're so glad to hear that you found our space clean and comfortable, and that you enjoyed our service. We truly appreciate your kind words and hope to welcome you again soon! Warmest regards, Aizel Villanueva Front Office Manager DoubleTree by Hilton Milan
Dear Sean, Thank you for your wonderful feedback! We're so glad to hear that you found our space clean and comfortable, and that you enjoyed our service. We truly appreciate your kind words and hope to welcome you again soon! Warmest r… Show more
Reviewed: 15 August 2025 · Stayed in July 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewThe staff was so welcomingg I loved it.
Dear Brittania, Thank you very much for your kind review. We are delighted to hear that you had such a positive experience with our staff. Your appreciation means a great deal to us, and we look forward to welcoming you again in the future. Warmest regards, Aizel Villanueva Front Office Manager DoubleTree by Hilton Milan
Dear Brittania, Thank you very much for your kind review. We are delighted to hear that you had such a positive experience with our staff. Your appreciation means a great deal to us, and we look forward to welcoming you again in the future… Show more
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewGood rooms and great breakfast. Very polite staff as well. Good place to stay.
All was good. Nothing to complaint.
Dear Maria, Thank you so much for your kind review! We're delighted to hear that you enjoyed your room, our breakfast, and the service from our staff. It's wonderful to know that everything met your expectations. We hope to welcome you back again soon! Kindest regards, Aizel Villanueva Front Office Manager Doubletree by Hilton Milan
Dear Maria, Thank you so much for your kind review! We're delighted to hear that you enjoyed your room, our breakfast, and the service from our staff. It's wonderful to know that everything met your expectations. We hope to welcome… Show more
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in June 2025
Verified reviewReviewed: 10 August 2025 · Stayed in July 2025
Verified reviewReviewed: 8 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in July 2025
Verified reviewPrivate parking
In the area was not much to do
Dear Victoria, Thank you for your feedback! We’re glad you appreciated our private parking. While the hotel is located in an industrial area, we’d like to highlight that the tram stop is just a few steps away, offering a direct connection to the city center. Additionally, we provide a shuttle service that takes guests directly to the nearest metro station for even more convenience. We hope these options make it easier for you to explore the city next time. We look forward to welcoming you again. Warmest regards, Aizel Villanueva Front Office Manager DoubleTree by Hilton Milan
Dear Victoria, Thank you for your feedback! We’re glad you appreciated our private parking. While the hotel is located in an industrial area, we’d like to highlight that the tram stop is just a few steps away, offering a direct connection … Show more
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewReviewed: 5 August 2025 · Stayed in July 2025
Verified reviewClean, beautiful, very friendly staff!
Dear Claudia, Thank you so much for your kind review. We are delighted to hear that you enjoyed the cleanliness and the friendly service provided by our team. Your feedback is greatly appreciated, and we look forward to welcoming you back soon. Best regards, Aizel Villanueva Front Office Manager DoubleTree by Hilton Milan
Dear Claudia, Thank you so much for your kind review. We are delighted to hear that you enjoyed the cleanliness and the friendly service provided by our team. Your feedback is greatly appreciated, and we look forward to welcoming you back … Show more