Via dei Bonizzi 2, Duomo, 50122 Florence, Italy
#220 of 719 B&Bs and Inns in Florence
Guests' ChoiceBased on 558 hotel reviews
8.8Cleanliness
9.1
Comfort
9.1
Location
9.9
Facilities
8.7
Staff
9.0
Value for money
8.8
Free WiFi
9.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 29 August 2025
Kelly
United KingdomNothing
Self check in quick and easy. This was close to the domus and central to everywhere. Perfect ! And would stay again
Stayed in August 2025
Reviewed: 20 August 2025
Analu
IrelandNothing, all good
Amazing location, kind and responsive host and comfortable place
Stayed in August 2025
Reviewed: 19 August 2025
Sheenam
ItalyThe location
Stayed in August 2025
Reviewed: 17 August 2025
Tracey
United KingdomNo a/c unit in single room, but if you leave the door open to the lounge that works.
There were excellent, clear instructions from the owner. The apartments were in a perfect location with excellent views and there was a balcony perfect for coffee in the morning. I really appreciated the excellent air conditioning as we were there in August.
Stayed in August 2025
Reviewed: 15 August 2025
Simone
NetherlandsWe absolutely loved our stay at Domus Plaza! Right in the heart of the city, with a breathtaking view of the Duomo – truly picture-perfect. The beds were super comfortable, the bathroom was great, and having coffee and tea available was a nice touch. We couldn’t have wished for a better place. Highly recommended!
Stayed in August 2025
Reviewed: 11 August 2025
Pamela
SwitzerlandThere is no place to leave your suitcase after check-out for free. You have to pay 10 EUR to rent a locker. This is not a complaint against the property, just a fact that was a bit annoying. :) The bathroom/shower could have felt cleaner.
Location is very good and practical. You can see the Duomo from your window. It's centrally located and a good value for money. We only stayed one night and therefore our experience was too short to give more information. :) Communication with the staff was easy and they were very friendly!
Stayed in July 2025
Reviewed: 27 July 2025
Matthew
United StatesLocation is excellent. Right next to the Duomo and walking distance to everything. And since it matters in the summer…the air conditioning was great/worked wonderful.
Stayed in July 2025
Reviewed: 21 July 2025
Rudolf
South AfricaYou could have filled up the fridge with free beer
The location was well situated within walking distance from major attractions. Very comfortable and clean.
Stayed in July 2025
Reviewed: 16 July 2025
Michele
United StatesGreat location and close to everything.
Stayed in July 2025
Reviewed: 11 July 2025
Herbert
ThailandI had to haul my luggage up three flights of steep narrow stairs. Information about where and how to store my luggage after check out but before departure did not come promptly or sufficiently clear.
Excellent location next to Duomo square. The room was very basic but clean. The instructions to enter the building and access my room were clear and easy to follow.
Stayed in July 2025
Reviewed: 9 July 2025
Wendy
United StatesThe shutters were banging against the window all night.
The location was great and the apartment was very nice and clean
Stayed in July 2025
Reviewed: 9 July 2025
Jonathan
United StatesNothing. The stairs are a lot if you have heavy bags, but the view isn’t possible without them.
The location is perfect, the view from the room was outstanding, and the space was comfortable.
Stayed in July 2025
Reviewed: 6 July 2025
Inna
ArmeniaLocation is perfect 🤩 The rooms were very clean and comfortable. Alessandro was always in touch and thanks to this the check-in was as comfortable as possible. In the morning I was pleased with the view from the window Thanks a lot 🤍
Stayed in July 2025
Reviewed: 5 July 2025
John
AustraliaThe heat, but the air conditioning provided made this more comfortable
Set just a stones throw from the Domus, we had easy access to the old town
Stayed in July 2025
Reviewed: 1 July 2025
Kerrie
AustraliaNothing
Great location near Duomo. 2 bedrooms & separate kitchen area was great
Stayed in May 2025
Reviewed: 27 June 2025
Maria
United StatesThe stairs were the only downside, but that is expected almost everywhere.
I loved how close we were to the Duomo. The air conditioning was so important and we were so happy to have it.
Stayed in June 2025
Reviewed: 27 June 2025
Paul
United KingdomNothing
Everything was perfect
Stayed in June 2025
Reviewed: 26 June 2025
Diane
AustraliaNothing to dislike.
The position was brilliant easy to access and walk to and from places. The view from both bedrooms brilliant.
Stayed in June 2025
Reviewed: 23 June 2025
Aaron
United StatesNo washer/dryer. Had to pay taxes in cash at checkout which was a little inconvenient. 5 or so flights of stairs with multiple bags and no elevator was a little annoying and challenging.
Great location with amazing view of Domus. Nice amenities. I would recommend this place to others. Comfy bed and A/C.
Stayed in June 2025
Reviewed: 17 June 2025
Erin
GermanyEverything was nice, and everything you need is there. I guess if I had to say anything negative it would be to have some sort of curtain for the shower because the water sprays outside of the shower with no door. But this is a very minor inconvenience.
Great location and communication with owner. Easy checkin. AC works well!
Stayed in June 2025
Reviewed: 16 June 2025
Neeraj
CanadaDidn’t have a washing machine for clothes. Can be beneficial add for future
Location was simply amazing - right next to duomo. It was a clean apartment. Instructions to access were amazing. Kitchen had all basics
Stayed in May 2025
Reviewed: 9 June 2025
Deborah
CanadaThe stairs made it tricky to get the bags to our room, but I guess that is a tradeoff for the amazing location. Only negative was that the second bedroom didn't have its own AC - solved this by leaving the door to the main area open.
The location was incredible! The unit is well cared for an the beds were comfortable. But the location....wow!!
Stayed in June 2025
Reviewed: 8 June 2025
Bob
United StatesLocation is amazing, the view from our window was stunning. Central to all of the main tourist areas. The hosts reached out beforehand and let us know everything we needed to know to get settled. Room was clean and comfortable. Would definitely stay here again. You do need to climb stairs.
Stayed in June 2025
Reviewed: 7 June 2025
Paul
AustraliaStayed on the top floor with a terrace. Lots of stairs to climb, as no lift. More stairs up to your terrace.
Great location. Host had everything covered for our stay.
Stayed in June 2025
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content