Via degli Avelli 2, Santa Maria Novella, 50123 Florence, Italy
#243 of 384 hotels in Florence
Guests' ChoiceBased on 277 hotel reviews
8.2Cleanliness
8.5
Comfort
8.5
Location
9.6
Facilities
8.0
Staff
9.3
Value for money
8.1
Free WiFi
9.0
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End of dialog contentReviewed: 16 August 2025
Dara
IraqThe room was tiny and the property could’ve been cleaner and well maintained.
Great central location. Close the train station. Close to the city centre. All restaurants and cafes around it. Great breakfast. Very helpful staff.
Stayed in August 2025
Reviewed: 16 August 2025
Mardani
SwedenBreakfast: The fruits were not fresh and the juice was not natural. Room: A/C was not working properly at room and the room was too small, the single bed was not comfortable at all
location and staff
Stayed in August 2025
Reviewed: 13 August 2025
John
United StatesBreakfast was great, loved the cappuccino on the terrace! The food was great.
Stayed in August 2025
Reviewed: 23 July 2025
Virpi
FinlandThey don't have parking space, so someone picks your car and then returns it. So you won't have access to your car during then. Also parking costs 40 euros, so it is not very convenient option. I had the room without window, so it could have been nicer.
Great location, easy to walk to top sights. Helpful staff.
Stayed in July 2025
Reviewed: 28 June 2025
Samiha
United KingdomFridge was not very cold in the room and we couldn’t make a cup of tea as kettle plug did not fit into socket.
Clean, excellent location and helpful staff.
Stayed in June 2025
Reviewed: 10 June 2025
Giuseppe
United Stateslocation was perfect. Very short walking distance from train station and tourist sites. Buffet breakfast was also nice.
Stayed in May 2025
Reviewed: 3 June 2025
Karen
United StatesThere is no lobby only a small seating area
The staff is incredible. It's a family owned business and they took very good care of me. They are very kind helpful and welcoming. The breakfast was delicious and the breakfast room and patio is pleasant. Location is very convenient and in a piazza with restaurants and a beautiful historic church. My room was comfortable
Stayed in May 2025
Reviewed: 20 May 2025
James
United KingdomWe returned one evening and asked if we could get a couple of glasses of wine brought to the room. Unfortunately the member of staff dropped the tray of glasses next to our door which was not his fault clearly, thankfully he did not injure himself. The replacement glasses of wine took a very long time to arrive and by this time we were ready for bed. Update 20 May - The Hotel Manager has subsequently messaged me to apologise about this, and I feel the Hotel deserves much credit for this. They genuinely care about their guest experience - Thank you Enzo, that is customer care of the highest regard. I would certainly stay at your hotel again, and would recommend to friends and family.
The staff were very helpful and friendly when we arrived and we were able to secure our luggage and go and make the most of the day as we arrived just before lunch. Very easy to find from the train station, it was literally a 5 minute walk and right on the main Piazza. Breakfast was nice and set us up for the day, and overall we had a pleasant stay.
Stayed in April 2025
Reviewed: 23 April 2025
Yu
United StatesEverything is small.
Location is great! The staffs are friendly and super nice!
Stayed in April 2025
Reviewed: 20 April 2025
Michelle
United KingdomRooms are all on the first floor and it was very noisy outside at night so window had to be kept shut.
Great location for seeing the main sights of Florence. An easy walk to the centre and the train station.
Stayed in April 2025
Reviewed: 17 April 2025
Lourdes
United StatesEnzo and the Domus Florentine Hotel staff were great. Hotel is close to everything.
Stayed in April 2025
Reviewed: 11 March 2025
Thomas
United StatesClaustrophobic room, only window led to tiny courtyard with limited ventilation.
Great location. Terrific breakfast.
Stayed in January 2025
Reviewed: 27 January 2025
Maiara
BrazilThe hotel’s hygiene leaves much to be desired, and one of the staff members responsible for breakfast was rude, complaining loudly, assuming we wouldn’t understand what she said.
Great location. The Albanian receptionist was exceptional, making us feel right at home. The breakfast was good.
Stayed in January 2025
Reviewed: 6 January 2025
Khachatryan
ArmeniaI suggest to add slippers and toothpaste
Stayed in January 2025
Reviewed: 28 December 2024
Vucando
United StatesThe front door is not safe at night. My sister and wife came back to the hotel early without me and saw 2 men inside the Hall downstairs smoking majurana so they afraid to come in and went back to outside and run into the store next door.
Nice hotel and convience to shopping and church.
Stayed in December 2024
Reviewed: 27 December 2024
Nadir
QatarLocation and Staff
Stayed in December 2024
Reviewed: 25 November 2024
Errico
United KingdomNothing
Loved everything about Domus Florentiae; the location, cleanliness, comfort and temperature
Stayed in November 2024
Reviewed: 16 November 2024
Natalie
United Statesn/a
Clanliness of room , kindness of staff
Stayed in November 2024
Reviewed: 10 November 2024
John
CanadaNight host refused to turn in air conditioning?
Stayed in October 2024
Reviewed: 27 October 2024
Kevin
United StatesThe price seemed a little excessive.
I chose this hotel because it was so close to the end of the T2 tram. I walked to the location within 5 minutes. The hotel is scenically located to a monument square and surrounded by yummy restaurants.
Stayed in October 2024
Reviewed: 13 October 2024
Sue
AustraliaFantastic location . Clean and comfortable with friendly hotel staff
Stayed in September 2024
Reviewed: 7 October 2024
Mahmoud
MalaysiaLocation and staff.
Stayed in October 2024
Reviewed: 5 October 2024
John
United KingdomSlightly misleading the Hotel is just one floor and has no room service or restaurant facility but did have in room kettle and water with glasses was nice. Our room faced the street which was very noisy to late evening so recommend use earplugs. Slightly dated hotel but the staff were exceptional.
Nicely located as we were travelling by train. Helpful and friendly staff. Nice breakfast setting with patio area.
Stayed in September 2024
Reviewed: 4 October 2024
Dave
United StatesGreat location. Close to train station.
Stayed in September 2024
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