Reviews of Hotel Palazzo Martinelli Dolfin 3 stars
Sestiere Santa Croce 420/A, Santa Croce, 31021 Venice, Italy
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Reviewed: 4 September 2025 · Stayed in August 2025
Verified reviewGreat location not far from train station.
Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewReviewed: 3 September 2025 · Stayed in September 2025
Verified reviewVenice was the 9th stop of our Italy road trip. Since we were traveling by car, we were a bit worried about Venice. However, this hotel turned out to be perfect—just steps away from both Venice city center and the parking area. Our room was wonderfully spacious with high ceilings, spotlessly clean, and located in a very safe area. A special thank you to Ms. Alice, who solved everything for us so quickly. This should be the first choice for anyone visiting Venice. Thank you very much!
Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewWe stayed before and loved it. However this time it was horrible. Our room (101) was 1 meter from a breakfast table. There was so much noise setting up around 6:00am or even earlier. Then it was worse when people came and sat right outside our door and talked so loud we could not sleep. This went on for hours We will never stay in that room again. This was the absolute worst part of our 25th anniversary trip.
Reviewed: 27 August 2025 · Stayed in July 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewWe had a terrible stay—two sleepless nights due to the lack of air conditioning. We understand the building restrictions in Venice, but in 2025, there are modern solutions that could have made a difference. Sadly, none were in place.
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewThe staff are professionals also the breakfast is amazing, my family like it too much.
Nothing at All,
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewLocated a short walk from parking garage. Quiet area.
Not a hotel really. More of a BnB, apartment building. No reception, no bell desk for luggage. No surveillance cameras outside nor in the lobby. Inside the unit no clear instructions for temperature control, thermostat is not conspicuously visible. Bathroom window not fully shaded, ? Privacy.
Reviewed: 18 August 2025 · Stayed in July 2025
Verified reviewAMAZING PLACE TO STAY IN VLOSE TO EVERYTHING
Reviewed: 14 August 2025 · Stayed in July 2025
Verified reviewVery big room! Easy access to front door and room door. Smooth and effective communication from hotel through WhatsApp.
Reviewed: 13 August 2025 · Stayed in July 2025
Verified reviewThe check in process was very easy and smooth! Also the location is in a nice quiet part of the island. Its a bit secluded from the main tourist section. The balcony was a cute addition.
We thought there would be a couch in the room based on the photos, but we had a smaller room than expected. Could be helpful to see more room photos on the website.
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewRoom was very spatious and clean. Perfect location of the hotel when you come with car.
Our room was situated to the same floor with the place where breakfast was served...and the noise started at 7.00 a.m....and was a huge discomfort for me....because when i'm in my free days i just want to enjoy the quiet mornings a little bit more! The air conditioning did not work properly.
Reviewed: 10 August 2025 · Stayed in July 2025
Verified reviewClose to train station
Hard to find, basic no service , it definitely does not look like the photos
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewStay was really nice and clean
Missed charging places
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewThe room size, the clean room. The location was great. I Was unsure about the no reception or staff at the hotel but it worked out ok. All communication over WhatsApp was fine but would prefare a human reception.
The luggage storage had no way to lock. Didnt feel comfortable or safe to judt leaving luggage as its just at the hotel entrance open to anyone walking by. Had to pay extra to a company down the road to store luggage on check out day.
Reviewed: 3 August 2025 · Stayed in July 2025
Verified reviewDifficult to enter, the lock is not easy
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 22 July 2025 · Stayed in July 2025
Verified reviewGreat Location- easy to reach walking from the bus/train/boat stop
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewSmart check-in made it really easy when we arrived after midnight and the communication prior to arrival was superb.
The room was not a warm, cozy space. It was stark and felt like a bed had been put in an empty room.
Reviewed: 19 July 2025 · Stayed in July 2025
Verified reviewStaff were super helpful , it was as fast as having them onsite to ask in person
Reviewed: 19 July 2025 · Stayed in June 2025
Verified reviewThe rooms were spacious and the pictures given are accurate. The whole hotel was very neat considering the age of the building: a nice balance of history and modern comfort. The air conditioning did an adequate job even with the very hot weather outside during our stay. The location is very convenient if you arrive to and leave Venice by bus. The no staff in the premises -concept was new to us, but the staff was easily reached by phone or Whatsapp and were very friendly and helpful!
There was a construction going in in the next building across the canal so the ”canal view” was not very pretty during our stay, but this is of course a temporary situation and by no means a fault of the establishment.