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  5. Reviews of Dimora del Mercante - Luxury rooms

Reviews of Dimora del Mercante - Luxury rooms

2 Piazza della Repubblica, Santa Maria Novella, 50123 Florence, Italy

#174 of 719 B&Bs and Inns in Florence

Guests' Choice

Review score

Based on 208 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.5

  • Location

    9.9

  • Facilities

    9.0

  • Staff

    9.4

  • Value for money

    9.0

  • Free WiFi

    8.0

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Showing 1 – 25

  • Reviewed: 3 September 2025

    10
    Florence is a beautiful city, full of history and charm. This property is located in the heart of the centre and it fel
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing, it was perfect. I only wish we’d booked for longer than 3 nights, we loved every minute.

    Fantastic location, very near to all the sights we wished to see. The room was spacious, impeccably clean, of a very high quality and the staff were very friendly and helpful.

    Stayed in September 2025

  • Reviewed: 1 September 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    Gorgeous rooms

    Stayed in August 2025

  • Reviewed: 1 September 2025

    10
    Clean and comfortable!
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    The only thing that could be improved is sound proofing the next door shower as it’s very loud when the next door neighbors were using it.

    Excellent location, clean and comfortable room. Complimentary coffee, tea and water. There is no reception but the cleaning staff is friendly and helped us to check in. I would stay here again.

    Stayed in September 2025

  • Reviewed: 30 August 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    It was a little confusing about how to get to where to check in.But location could not have been better!!

    Stayed in August 2025

  • Reviewed: 27 August 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Great location right in the city centre, quiet room!

    Stayed in August 2025

  • Reviewed: 24 August 2025

    10
    Lovely room in the heart of Florence
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Friendly staff. Great location. Breakfast offer at nearby restaurant. Free sparkling water in lobby.

    Stayed in August 2025

  • Reviewed: 22 August 2025

    10
    Congrats it’s a great spot to stay in Florence
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    The room was vey nice

    Stayed in August 2025

  • Reviewed: 21 August 2025

    8.0
    Perfect for our 2 night stay
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Rooms are a bit small or ours was, my husband is quite tall though. Bathroom extremely small, Bit tricky to find.

    Rooms are spotless, bed is super comfortable. We had a room with a view which overlooked a busy market street, you felt like you were part of the neighbourhood - window easily closed to filter noise. Excellent airconditioning. Reasonable size shower. Excellent hosts available till 7pm, 7 days a week. Nice central courtyard. The square where the accommodation is based is bustling with life and street entertainment, many eateries. Breakfast deal at a local restaurant is an excellent option - food was delicious in a beautiful dining room. Walking distance to many attractions.

    Stayed in August 2025

  • Reviewed: 18 August 2025

    10
    So happy we found this place.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    So nice and clean. Very accommodating

    Stayed in August 2025

  • Reviewed: 16 August 2025

    9.0
    Great stay
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 2 nights

    The person in charge of the cleaning should perhaps be given some support during peak periods, as she has to do everything alone, and even with the best will in the world, time is not limitless.

    The room, the patio, everything in this B&B is tastefully decorated. The view from our room over the incredible architecture of Florence made the moment even more special. The location is perfect for discovering the monuments of Florence on foot. We even walked all the way up to Piazzale Michelangelo. Even though it is right in the city center, we were not disturbed by any noise at night… in fact, was there even any noise at all?

    Stayed in August 2025

  • Reviewed: 13 August 2025

    10
    An Oasis of luxury and peace in the middle of a busy city.
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    I wonder if the coffee and tea making facilities could be made available in each room rather than in the foyer . It’s a small suggestion but it was not a problem .

    An oasis in the centre of a busy city. The room was spacious and beautifully appointed with Florentine architecture and inspiration. The staff were incredibly friendly and readily available. The bed was super comfortable and the bathroom modern and fresh. A hotel like experience without all the trappings.

    Stayed in August 2025

  • Reviewed: 21 July 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Very convenient location and close to everywhere. The staff is very nice and they provide cold and hot water all of the time

    Stayed in July 2025

  • Reviewed: 16 July 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 3 nights
    • Submitted via mobile

    The bathroom was on the smaller side but perfectly comfortable.

    Location was great, close to everything in a very walkable city. The room was clean and comfortable, it had a nice view over the street. A lovely place to stay. Staff were present and friendly and they had tea, coffee, and biscuits available to enjoy in the courtyard free of charge.

    Stayed in July 2025

  • Reviewed: 14 July 2025

    9.0
    Great location, attactive rooms, and helpful staff.
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights

    Nothing. We loved it and were very happy with our stay.

    The location was excellent, close to everything you want to see in Florence, which is a very walkable city. The staff (Maria) was friendly and helpful. There are nice extra touches to make you feel comfortable such as filtered water and an included coffee/tea station. It was nicely decorated and clean, and great to have an elevator to help get the heavy luggage up the stairs. AC and a quiet building made it easy to get a good night's sleep.

    Stayed in July 2025

  • Reviewed: 10 July 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Great location and room!

    Stayed in July 2025

  • Reviewed: 5 July 2025

    9.0
    Excellent location, modern and clean!
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Hard to pick something as it was great but if I had to pick something I would say the air con could have been a bit more powerful

    The location was brilliant, staff was friendly and the hotel was clean and modern.

    Stayed in July 2025

  • Reviewed: 4 July 2025

    10
    Comfortable with great value!
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    No kettle/coffee machine in room. when the day I left, I saw they were installing a water machine in the common area. Drinking water is extremely important during the hot days! Glad that they are providing purified water now.

    The room is tastefully designed and decorated. Location is extremely convenience, I walked to all my destinations within 10 mins! And my son love the Repubblica plaza downstairs. I love the little terrace, where I enjoyed my coffee every morning. Also the cafes around the plaza are great especially the one right at the front door.

    Stayed in July 2025

  • Reviewed: 4 July 2025

    10
    Wonderful location, lovely room, friendly staff
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The mattress was too hard for us. The staff put an extra quilt on the mattress which improved it slightly

    The location was superb, very central to the incredible sights. The room was attractive and clean, and thank god for the Aircon as it was up to 39 degrees outside. All the staff were friendly and helpful

    Stayed in July 2025

  • Reviewed: 30 June 2025

    10
    Perfect location!
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 3 nights
    • Submitted via mobile

    I liked everything

    Perfect location! Communication with the host was good and the staff was very nice. The room even though a little small it was super cozy.

    Stayed in June 2025

  • Reviewed: 22 June 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Excellent location, helpful staff, nice rooms and amenities.

    Stayed in June 2025

  • Reviewed: 10 June 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Great location. lovely big room.

    Stayed in June 2025

  • Reviewed: 6 June 2025

    8.0
    Good location and nice rooms but it was poorly signposted so it was not easily seen. The lift was not working when I arr
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    No breakfast was available

    Clean, nice rooms

    Stayed in June 2025

  • Reviewed: 4 June 2025

    9.0
    Wonderful stay, would stay here again.
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 3 nights

    The location was incredible, close walking distance to all the main attractions. Sara and the staff were very friendly and accommodating. The room was pretty, and clean. Thankful for the elevator to get our luggage up and down the stairs.

    Stayed in May 2025

  • Reviewed: 2 June 2025

    10
    I'm glad I chose the Dimora Del Mercante for my stay in Florence. I would recommend it.
    • Leisure trip
    • Group
    • Deluxe Room
    • Stayed 1 night

    The facility is on the 2nd floor and does not have a traditional 'reception desk' - so a little hard to find on the first day. The lovely cleaning staff greeted me. Administrators work from a separate location, but respond quickly to messages (e.g., WhatsApp) and will come by if needed. When I arrived, I had questions, and Sara came over immediately. She was very helpful.

    The location was excellent. It is central and within quick walking distance to just about everything in Florence. The Duomo is only a couple blocks away in one direction and the Ponte Vecchio is a couple blocks away in the other direction. The administrators are responsive and the cleaning staff is lovely. When I went to Siena for the weekend, they kept my large bag for me until I returned on Monday.

    Stayed in May 2025

Showing 1 – 25

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