Via Panzani 1, Santa Maria Novella, 50123 Florence, Italy
#527 of 719 B&Bs and Inns in Florence
Guests' ChoiceBased on 166 hotel reviews
7.8Cleanliness
8.0
Comfort
8.2
Location
9.6
Facilities
7.8
Staff
8.7
Value for money
7.7
Free WiFi
7.9
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End of dialog contentReviewed: 31 August 2025
Ana
BrazilThe location is amazing. Near Santa Maria Novella e the Duomo. Easy access to every place!
Stayed in August 2025
Reviewed: 23 August 2025
Kathryn
United KingdomNothing!
The location was amazing, and the added bonus of a room terrace overlooking the Duomo was incredible. We sat and watched the colours change from day to night on the terrace. Staff very helpful with a bus time table (thank you Matteo) Room clean, comfortable and quiet at night.
Stayed in August 2025
Reviewed: 1 August 2025
Matthew
United KingdomThere was extensive building work on the outside of the building which meant our window was covered by scaffolding and a fabric cloth. This completely blocked any view and we did not feel comfortable opening the curtains due to the workers outside the window. This was not mentioned anywhere on the booking page and we were not contacted to check we were happy. The door to access the third floor (where we stayed) also had to be slammed shut, which woke us up every time someone came or went.
Good accommodation that is near the train station and only a few minutes walk from Piazza del Duomo.
Stayed in July 2025
Reviewed: 15 July 2025
Anthony
United KingdomJust a shade cramped and no table.
Though it was a little on the petite side it was great for an overnight stay and suited my needs.
Stayed in July 2025
Reviewed: 13 July 2025
Katherine
United StatesWish the bed didn’t have the slabs on the side, made it difficult to get in and out of the bed.
Very clean! Incredibly spacious room, the bed was very comfy, the bathroom was big and came with some toiletries. Very safe location, about 7 minute walk from the train station, 2 minute walk to the Duomo. It is on a main road but I did not find it too noisy. Stayed for 2 nights. Great staff who was always nice and helpful when I asked questions. They gave great instructions for how to get there and check in even after the front desk closed, and they also nicely kept my baggage for a few hours after I checked out. Thank you for having me!
Stayed in July 2025
Reviewed: 29 June 2025
Jon
United KingdomShower needed improving. Whole unit loose and grout / sealant old. Air con didnt go very low and hotel unable to provide a fan.
Largely a nice room. Excellent location. Easy to check in and out.
Stayed in June 2025
Reviewed: 17 June 2025
Lindsay
United KingdomIt was a shame they had building works but they did let us know before hand. A roof top terrace would have made this property a 10!
Really kind and friendly staff. The room was clean and spacious.
Stayed in June 2025
Reviewed: 29 May 2025
Kristine
AustraliaCould have had another chair in the room
Location was great
Stayed in May 2025
Reviewed: 24 May 2025
Torri
United StatesRoom could be cleaner. The headboard, wall, and shower felt a bit dirty.
Great location and amenities.
Stayed in May 2025
Reviewed: 24 May 2025
Amanda
AustraliaExternal building renovations were taking place which made it a little tricky to find. Shower small - although that seems pretty typical for Italy. It was quite expensive for what it is, but I did book last minute and on a Saturday night.
Great location - within city of Florence, close to Duomo and not too long a walk from Train. Staff (Carlos) friendly and helpful, facilities clean and room had been updated. No elevator but staff very helpful with suitcase.
Stayed in May 2025
Reviewed: 29 April 2025
Simone
ItalyThe vent in bathroom didn't seem to work and also would have liked to have had a few more hooks or another chair to put things on
Size of room was acceptable and modern
Stayed in April 2025
Reviewed: 28 March 2025
Joshua
SingaporeThe blocked view due to the renovation of the exterior of the building, but this wasn’t the hotel’s fault as they had warned us about it and even offered a free refund if we decided not to book.
Location was perfect. Smack in the middle of the train station and Duomo. Couldn’t be any closer to the action.
Stayed in March 2025
Reviewed: 30 January 2025
Riad
Czech RepublicHaving no elevator might be minus
It was really nice room, with all facilities. There was coffee machine and coffee provided, which was really nice.
Stayed in January 2025
Reviewed: 4 January 2025
Stephanie
United KingdomGreat location. Basic accom but clean and comfortable for your stay. Walking distance to train station but far enough to not feel unsafe. Great base for Florence
Stayed in October 2024
Reviewed: 21 November 2024
Grønsbergm
NorwayThere is sometimes a bad smell. Not all the time, especially at night. The staircase is dark and old. But in all is good hotel.
I like the location. Its a 9min walk from the terminal to the hotel and everything is very close. The famous church is just around the corner and it is not a long walk to the place you want to visit. The room is clean, decent and modern. I would love to book again when giben the chances to be back in Firenze. There are restaurants, cafe and bar around the.
Stayed in November 2024
Reviewed: 2 November 2024
Paula
IrelandLocation was excellent - safe and accessible for a female travelling alone. Room was clean and bed was very comfortable. Ideal for my trip - cost effective and functional
Stayed in October 2024
Reviewed: 16 October 2024
Mersida
AlbaniaThe location was great!
Stayed in October 2024
Reviewed: 29 September 2024
Kinga
United KingdomClean, with a beautiful view from the roof, coffee machine, cookies and coffee in the room.
Stayed in September 2024
Reviewed: 26 September 2024
Valeria
Puerto RicoIt does not have elevators and it’s a third floor,pack accordingly. It’s quite small and the bathroom especially the shower is a bit uncomfortable. The AC kept turning on and off automatically and that bothered me a little bit.
The location was perfect! Absolutely everything in my itinerary (the main attractions) were walking distance just a few minutes. Never had to take a taxi. Love the view from the window and the terrace is excellent to enjoy the sunset.
Stayed in September 2024
Reviewed: 26 July 2024
Natalie
United KingdomRoom was nothing special but we were barely in it to care too much. Though we got a room with not a lot of natural light
Really good location, brilliant view from terrace. The apartment was good, good value for money. We didn’t have hot water and as soon as we highlighted this issue, they fixed it very prompty! Very pleased
Stayed in July 2024
Reviewed: 5 June 2024
Marina
UkrainePerfect location and nice view, but very noisy
Stayed in May 2024
Reviewed: 23 May 2024
Thompson
United KingdomLocation was fabulous. Room was clean and had everything you needed. Complimentary drinks and snacks were a nice touch. The roof terrace was amazing, so much more could be done with this space!
Stayed in May 2024
Reviewed: 22 May 2024
Bethany
United StatesIt was a bit loud just due to the neighborhood and it is up three flights of stairs the listing did not mention.
Location was in a great area. Very easily accessible to both public transportation as well as historical landmarks. It is up three flights of stairs though with no elevator so know that ahead of time.
Stayed in May 2024
Reviewed: 21 May 2024
Susanta
IndiaNo lift 3rd floor with luggage is a hustle
Great location very close to the train station and duomo.
Stayed in May 2024
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