My husband and I loved our stay at Hotel Cristal in Sirmione! One of the highlights of our visit was the incredibly kind and helpful staff, especially Simone at the reception, he was courteous, attentive, and made us feel truly welcome throughout our stay. The rooms are a bit on the small side, but very modern and well-equipped. The hotel is conveniently located near a Migros supermarket, and there are plenty of great restaurants just a short walk away. One special memory was being able to enjoy dinner on the rooftop with our friends, the view was amazing, and of course, everything was made even better thanks to the ever-accommodating Simone. It was a lovely evening! Parking was easy to find, which was a huge plus. I’m not sure if it gets busier during peak season, but during our visit, Lake Garda and the surrounding area were comfortably lively. All in all, we had a fantastic stay and would definitely come back!

Stayed in July 2025

The only thing I could fault was not the hotel, but the Sirmione bus service. The buses did not come frequently to get to Sirmione old town. You had to wait more than an hour and some bus drivers were not helpful with information.

The hotel was modern and clean. The rooms were clean, the bed was comfortable and the room had a balcony. Breakfast had a good selection of hot and cold options. Reception staff were friendly and helpful.

Stayed in July 2025

Nothing

Lovely quiet stay, comfortable beds and great breakfast 😊

Stayed in July 2025

none

Good enviroment....the beach was only some minutes by walking

Stayed in July 2025

-

Hotel was advised to us by our local friends, hotel and all facilities are new, good airco system, our room was spacious, with lovely view to the lake. Good breakfast and very calm neighborhood. The hotel team is very friendly and professional, definitely recommend this place.

Stayed in June 2025

Location is not close to the Sirmione downtown, but the neighborhood were very quiet and convinient with public transportation or by car.

Facilities were very clean. Staffs were very friendly. It is worth the price. A big supermarket is nearby. Beach were close. Restaurants were close too.

Stayed in June 2025

Too high tech for us older folks- the doors/windows have to be fully closed and locked in a specific UPRIGHT handle position for the AC etc to work - they need more labelling on the doors/windows to explain. Fridge didn't work and they forgot to fix it.

Family run and they are very helpful and friendly !

Stayed in June 2025

Great Location Great staff, Great breakfast!

Stayed in May 2025

Very good hotel location, close to the highway and the center of Sirmione. Spacious and clean room, huge bathroom. Excellent breakfast. Friendly staff.

Stayed in May 2025

It wasn’t clear that the little spa was an extra cost, I did check the site later and found it right at the end of the description. It would be nice if it was more obvious - that’s the only disappointment of this lovely hotel.

It was perfect! Lovely big bathroom comfortable bed great breakfast everything really clean - lovely

Stayed in April 2025

the owners were very helpful and friendly, the rooms were clean and the bathroom were spacious. we had a wonderful 2 day stay. breakfast were included and it was delicious. the hotel is wheelchair friendly.

Stayed in April 2025

Nothing we didn’t like it.

Property is new, staff very friendly and polite, breakfast was delicious and location is good - although better if you are there by car. We went to the centre city on foot, visiting tourists spots, pausing for appreciation and taking pictures and took us 1hour max). Hotel is near to a good restaurant (Ciclone). Literally just crossing the street.

Stayed in March 2025

The location was very good also the staff was very kindly. Everything here was great

Stayed in March 2025

Everything was great. Expected more from the breakfast, but it's very decent. Would recommend.

Very modern, clean, with nice interior design.

Stayed in November 2024

There were several major things that disappointed us. Firstly, the room has no ventilation (at least in October), so you need to open windows to get some fresh air or event not to sweat during the night. Secondly, in the mornings there are a terrible smell from the pipes in the bathroom, it felt disgusting. Thirdly, the heating in the bathroom is not working (we asked in the reception if it really is not working, but nothing changed). Another thing is the cleanliness in the room. I found some stains on the wall, on the mirror, also several cobwebs on the ceilings. The breakfast could also be better (eggs, pancakes and sausages were almost cold). So there are a lot of things that could be improved in the future.

The hotel is new, modern and very great located. The staff very friendly, we felt very welcome there.

Stayed in October 2024

I booked deluxe room with mountain/lake view, but received the room on the first floor, all i could see is pine trees by the street :)

Friendly staff, great breakfast, spacious room, very new and very clean. And the SPA is also a great way to spend rainy day :)

Stayed in October 2024

Very modern and nice and very good location

Stayed in October 2024

Classy, clean, comfortable.

Stayed in October 2024

Not 24 hours front desk ( as stated in the description ) No dental and shaving kits in the toilet. AC Will automatically turn off if you open the balcony door. No much variety of food.

Staff are very welcoming. Thanks to Alex and his mom & brother. Service in general. Location Hotel is new and furniture is not good state.

Stayed in August 2024

Nothing.

Amazing property and very friendly staff- helped us to check in after the official check in time. Breakfast was wonderful as well! Has a free parking.

Stayed in July 2024

Nothing

Lovely modern hotel close to restaurants and lakeside

Stayed in July 2024

A/C

Location

Stayed in July 2024

Nothing

The staff were very friendly and helpful. The breakfast was great. There were a lot of eateries nearby alongside a supermarket. The stay was perfect.

Stayed in June 2024

Location -amazing near the center and you have a lake view! Rooms are really clean and nice. Some of them are a bit small but that is not a problem. Really tasty breakfast! With italian sweets, also a vegan section! Parking is free and its right outside! Spa is small but very clean and tidy! 2 saunas and a salt room! I will deff. Recomend this hotel to others! Also its dog friendly! Tnx

Stayed in May 2024