Castello 4973, Castello, 30122 Venice, Italy
#164 of 298 hotels in Venice
Guests' ChoiceBased on 394 hotel reviews
8.7Cleanliness
8.9
Comfort
8.9
Location
9.7
Facilities
8.6
Staff
9.5
Value for money
8.5
Free WiFi
8.9
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End of dialog contentReviewed: 2 September 2025
Robert
PolandVery helpful staff and very good breakfasts !!!
Stayed in August 2025
Reviewed: 1 September 2025
Jiyon
United KingdomGreat location, very kind staff 👍
Stayed in September 2025
Reviewed: 27 August 2025
Maria
United KingdomMassive bedroom which was spotlessly clean. Gorgeous little garden area and amazing views over the canal. Such a great variety of breakfast items and great freshly made coffee! Ursula, Alex and Danielle were so incredibly kind and helpful and could not do enough to help us. They truly are wonderful at their job and a credit to the owners.
Stayed in August 2025
Reviewed: 26 August 2025
Kerry
United KingdomThe noise early morning & late evening when tables, chairs put away in street outside window.
We loved the decor & canal view.The central location is great for sightseeing, instructions to find the hotel were clear & accurate.The staff very friendly & helpful.A good breakfast.
Stayed in August 2025
Reviewed: 25 August 2025
Mark
MaltaStaff was very helpful, hotel room was very clean, the breakfast very good and location of the hotel is really nice and a short walking distance to the centre.
Stayed in August 2025
Reviewed: 21 August 2025
Elizabeth
United KingdomNothing!
Beautiful Venetian building on a small canal, decorated internally to keep the original styling. Our family room was huge, large bathroom and our own private terrace with armchairs out the other side.
Stayed in August 2025
Reviewed: 18 August 2025
Ewa
PolandAmazing location, superfriendly staff
Stayed in July 2025
Reviewed: 17 August 2025
Christina
CyprusThe location was outstanding, the staff extremely helpful and the overall ambience great. We had a family room (4 people) which was comfortable and nicely decorated
Stayed in July 2025
Reviewed: 12 August 2025
Sam
United KingdomNothing
Everything
Stayed in July 2025
Reviewed: 27 July 2025
Sinem
TurkeyNo elevator
It is in the center and very close to everywhere, the room was very big and comfortable, the staff was very friendly and helpfull.
Stayed in July 2025
Reviewed: 20 July 2025
Laura
United StatesThe location near St. Mark's Square was great, and close to the San Zaccaria vaparetto stop on the Grand Canal as well as the Ospedale stop if you are heading to Murano. The staff were very helpful and provided good advice for places to eat and how to get around. Our quad room was quite spacious and the A/C worked well (it was hot outside!). The breakfast buffet had a good selection of items to choose from so that everyone was happy.
Stayed in July 2025
Reviewed: 16 July 2025
William
United StatesWhile there’s no elevator, the cozy atmosphere and traditional Italian breakfast—especially the coffee—more than made up for it.
We loved our stay at this well-located, charming hotel. It had a touch of class and authentic Venetian character. It had a traditional Italian breakfast. The staff arranged a boat transfer from the airport (extra cost), which was absolutely worth it: a stunning ride through the canals that dropped us just a short walk from the hotel. A perfect start to our Venice adventure!
Stayed in June 2025
Reviewed: 14 July 2025
Cnsam
United KingdomN/a
Perfect location in relation to Venice and not overly priced
Stayed in July 2025
Reviewed: 2 July 2025
Elizabeth
United StatesLocation and very friendly staff.
Stayed in June 2025
Reviewed: 24 June 2025
Lisa
FranceRAS
Staff very friendly and helpful. Hôtel is beautifully decorated, in keeping with the surroundings and gives an air of élégance. Breakfast is vast and varied, taken in the bright, spacious dining area, with it’s grand Murano chandelier. There are restaurant tables dotted at the edge of the canal on exiting, which be long to neighbouring establishments, but well worth a try. Location from water taxi is approx 5 mins, all flat and around 10 mins to St Marc’s square. Approx 15 mins to Rialto bridge and the Grand canal. Superb ! Will definitely stay here for our next visit. Recommended !
Stayed in June 2025
Reviewed: 20 June 2025
Karen
United StatesThe breakfast is typical European meats and cheese and sweet cakes. Nothing to write home about
Absolutely a dream. Very large room for a family of 4 and the staff were very accommodating
Stayed in June 2025
Reviewed: 13 June 2025
Faruk
TurkeyEverything was good
Hotel is in the center of the Venice and close to everywhere. Breakfast was good. Room was litle small but enough for two person. Personal was kind and helpfull. Wi-fi was good.
Stayed in June 2025
Reviewed: 9 June 2025
Paul
AustraliaNothing to not like.
Staff were super friendly and helpful. Very central hotel making it a great place to stay.
Stayed in May 2025
Reviewed: 29 May 2025
Dean
United StatesThe property is in a great location. The property is older, but the staff is wonderful and very accommodating. We needed a triple so it met our expectations.
Stayed in May 2025
Reviewed: 23 May 2025
Chris
United KingdomBreakfast was rather limited.
A very atmospheric quirky hotel located adjacent to canal and restaurants.
Stayed in May 2025
Reviewed: 22 May 2025
Saman
SpainExcellent Service and very good location. Nice breakfast, very clean. Even though we didn't get our luggage at the airport, the staff helped a lot to find our luggage as fast as possible, a big thanks to Daniele for the big help and the night shift receptionist. King regards
Stayed in May 2025
Reviewed: 12 May 2025
Steven
United KingdomThe facilities are pretty basic, but it is nice and clean.
Very friendly staff. Lovely breakfast and excellent location close to St Marks square, but on a quiet side street away from the crowds and right next to the canal. Gondolas right opposite the hotel, yards away.
Stayed in April 2025
Reviewed: 11 May 2025
Mrs
United KingdomLocation
Stayed in May 2025
Reviewed: 26 April 2025
Martin
CanadaGreat little hotel. A bit worn down, but it's part of the charm.
Stayed in April 2025
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