The spa was closed down. Not a big deal but would’ve been nice to use.

The breakfast was everything Id expect, staff was really nice and helpful.

Stayed in August 2025

Restaurant not open except for groups. Noisy doors in the hallway.

Great staff. Amazing view. Safe place for our bikes. Great breakfast.

Stayed in August 2025

No air conditioning

It was amazing! What a location. Best find ever

Stayed in July 2025

Nothing

Posizione Camera Staff

Stayed in August 2025

Location, friendliness of staff

Stayed in June 2025

Excellent location, friendly staff and very large clean rooms

Stayed in June 2025

Just in general, there is no store on Etna and you can't even boil and then drink the tap water. The hotel provides some bottled water in your room but any extra costs 6 x what it would in a supermarket. Just a heads up to others to purchase some bottles of water and maybe snacks if you are staying up here.

An amazing experience to stay right on Mt Etna, surrounded by fields of Lava - so peaceful and incredible landscapes. The rooms, staff and facilities were all excellent and made everything comfortable.

Stayed in June 2025

Nothing.

I liked everything. One of the best hotel night I had in a few years.

Stayed in May 2025

Nothing to think of

The location very convenient. The hotel is just a 5-minute walk to the starting point for the Mount Etna summit climb, with easy access to the cable car and other excursion options. The property itself was spotless, and the spa was the perfect way to unwind after the trek up the summit.

Stayed in June 2025

The price is not low, but the quality of the lodging and the breakfast buffet are excellent

By staying on top of the mountain you are ahead of the crowds. The room had everything you could wish for, even a balcony to watch the vulcano. The enormous breakfast buffet was the best of our journey through Italy.

Stayed in June 2025

Breakfast was amazing Location fantastic We were lucky to experience a Vulcano Eruption Save parking Fast WLAN

Stayed in June 2025

Location, breakfast, hospitality

Stayed in May 2025

Excellent location on Mt Etna right in the lava field. We were given a money-off voucher for the nearby Rifugio Sapienza restaurant for an evening meal, which was walking distance from the hotel (at the bottom of the cable car up Etna). Very good selection for breakfast. Used the spa - sauna, steam room and jacuzzi (which we had to pay for as we had booked via Booking.com, no charge if booked direct!)

Stayed in May 2025

The staff were brilliant. The food delicious. All very enjoyable. 5 minutes walk from Mount Edna cable car.

Stayed in May 2025

Location is incredible obviously. Buffet breakfast had amazing selection.

Stayed in May 2025

NOTHING

The breakfast spread was amazing, covered all tastes, freshly squeezed orange juice . All food items sourced locally even the Etna honey. The smell of the hotel was lovely which you don`t often find in a hotel. All staff were friendly and smiley. Bed was very comfy. We had a terrace which was nice to few the amazing views . Plenty of car parking. Walking distance to the Etna amenities. We used the spa which was great to unwind after traveling.

Stayed in May 2025

Na

Stunning location

Stayed in May 2025

Everything was great.

The hotel and the location was perfect for a hike up Mt Etna. The staff was always very nice and the breakfast was amazing.

Stayed in May 2025

The gentlemen at the reception were articulate, humorous and knowledgeable men, exuded great energy and were wonderful hosts. The location was fantastic as the hotel was 600m from cable car entrance and it was easy for us to do excursions . The included breakfast was great and the bar served us drinks with complementary chips. We also enjoyed dinner at a nearby restaurant at a special discount so it was a great choice for us. The spa was really relaxing for us after the long excursion.

Stayed in May 2025

excellent location, super clean, great staff, wonderful breakfast, updated room interiors

Stayed in May 2025

The rooms were decent for the prize and the bathrooms were pretty great! Davide, who works the front desk, was exceptionally helpful. Among other things, he turned us onto a great guide, Augusto Nicolosi.

Stayed in May 2025

I am happy with the Hotel. I am quite unhappy with BOOKING.COM Although I had booked two rooms 1 for my husband and I 2 for my sister. Two different prices, the one I expencted to be for my husband and I more expensive than the other. When we got there they told us I had reserved two singles and yes two different prices but still to singles. Imagine my surprise. At the end they charged us an extra 28$ to have the 2 of us in the room.

Stayed in May 2025

A great location for Etna exploration. Very good breakfast. All the staff is realy helpful and friendly. The room was spatious and clean.

Stayed in April 2025

Such a great place to stay if you want to be close to the Etna volcano. The staff was incredible, super helpful and nice. Breakfast is indeed delicious with tons of choice. Really loved our stay

Stayed in April 2025