This is a three-star hotel, so one can't expect miracles. It is definitely in real need of renovation. There is no breakfast available -- either free or paid. There are only a couple of coin-operated dispensers of coffee and some snacks. The WiFi was notoriously unreliable. The location has nothing other to recommend it than its proximity to the hospital. There are no good restaurants of any note in the immediate vicinity (although the pizzeria across the street was pretty good). No notable tourist attractions. In summary, it would be difficult to recommend the hotel for touristic reasons.

I think it's important that it be clear that by far the principal reason to stay in this hotel is its proximity to the Florence hospital complex. In that respect, it completely satisfies that requirement: it may well be the closest hotel of all to the hospital, less than a five-minute walk. I found the staff to be very friendly and easy-going. I needed to progressively extend my stay because my relative's stay in the hospital became progressively longer, and the staff was very collaborative. They cleaned the room every day, which I could verify because I was in the room working often. They gave me a huge room, with four (!) beds, even though I was alone. The bathroom worked well. You can walk to the tram in five minutes. The tram takes you right into the center of town in about 15 minutes. There is parking at the hotel, although I didn't need it.

Stayed in March 2025

Lots of mosquitoes in the room. The staff left the window open all day after cleaning and we had to kill mosquitoes every night before we went to bed.

Easy access to metro

Stayed in October 2024

Rooms are not clean and no lock for bathrooms

Near to tram station and price is reasonable and they will keep the baggage if you come early

Stayed in October 2023

No refrigerator and bathroom was very hot

Easy access from Santa Maria novella. No breakfast or laundry. Not many restaurants around

Stayed in August 2023

Elevators make too much sounds and it is hard to sleep well after whole long day :/

We had some issues and the stuff solve it quickly, Easy to arrive to the hotel by tram

Stayed in August 2023

Slightly tired looking facilities, carpets and room could do with a refresh.

Conveniently close to tram to get into the city. Ability to leave luggage after check out. Friendly staff.

Stayed in August 2023

No breakfast option, bit dated, some ants in bathroom. Bit of a scary lift.

It was close to a tram station to travel straight into Florence.

Stayed in August 2023

The bed was not as soft as I personally would have prefered. The walls are thin and the guests in my neighbouring room were noisy - not the hotels fault though.

The staff was very accomodating. The room got cleaned daily! It was good for a long stay over all.

Stayed in August 2023

The are a lot of mosquitos in the room. We have been bite a lot. The hotel is old.

Stayed in June 2023

The bathroom got too hot and smelled musty and slightly moldy. A very overpowering smell that wafted into the bedroom.

The location of the hotel fit our needs and is in a quiet little nook. The bed is decent, but pillows very thin.

Stayed in April 2023

Double bed was fitted with 2 single mattresses which was not the most comfortable.

Close to public transport system, was very comfortable in this aspect. Daily room cleaning was very efficient.

Stayed in April 2023

The cleanliness of the room, bedsheets, curtains and the mattress could definitely be changed

Stayed in December 2022

There was no internet when we stayed there. We have to go out every morning for breakfast.

The location was fine. Close to the station and trams.

Stayed in August 2022

Everything was as described.

Stayed in September 2025

The room walls were quite thin, so we could hear some stuff going on in the corridors and even other rooms during the night. Our room was clean but the hotel is old, so there's a persistent musty smell in some areas.

Property is pretty much as described and is quite close to tram and bus stations. Staff was friendly and both the check-in and check-out processes were fast. The hotel also has an elevator, which is a big plus if you're travelling with baggage.

Stayed in June 2024

Receptionist was not very friendly.

Location

Stayed in September 2023

Not updated with the technology

Nice place

Stayed in September 2023

.

Close to the tram station, shops and bars are near by.

Stayed in July 2023

Not maintained and very very old and no facilities in the room, absolutely a Skelton room

Parking

Stayed in June 2023

The hallway smells, the shower curtain is mouldy, not enough power points. Only 1 european point down far the corner. Never saw a mini TV smaller than computer screens this days. The wall pretty thin, can hear next doors having conversations. The WiFi is useless.

The staff are friendly & the cleaner doing good for the room

Stayed in June 2023

the AC was not working. And it was hot in summer.

nothing…

Stayed in June 2023

very old hotel lacked basic maintenance with stinking rooms, carpet and air conditioning. only good thing it’s very near tram line 1. I would never recommend this place to any.

Stayed in June 2023

Nothing

Good

Stayed in April 2023

The room has no fridge. Beds are not comfortable and are on wheels. I booked hotel room on 24.02.2023. and paid agreed price without refunds. On 4.03.2023. I recived mail from Booking.com that local authorities changed taxes from 1.04.2023. They sad that hotel MAY charge this tax. Canceling was not an option for me because I already paid the room. Since I prepaid the booking, I would expect that hotel would not place me and my family in no way out situation and we felt blackmailed. In this kind of situation one could expect that two interested parties should share expences or offending party (not disclosing on time complete price) should consume complete additional costs. This way our stay left really unpleasent feeling.

Close to the tram station. Very good parking space.

Stayed in April 2023