Opiniones del Chroma Italy - Chroma Octho

Ciao Alicia, expressing such a negative opinion cannot be true. Most of the guests who have been hosted in the same room since 2014 give very high opinions. We offered you a solution with two separate rooms, two TVs, a kitchenette, double air conditioning. The beds are brand new and very comfortable, we are not the ones saying this, but all the guests. We offered to change rooms and you refused. If you were so bad that you even gave a 1, why didn't you leave? I would have refunded your stay as you knew. We cannot understand why there is so much malice in your opinion. We are committed to making all our guests feel good. The structure is in front of the Colosseum, not even an appreciation for this. Maybe your anger was not for our room... thanks Giancarlo 🤗

Ciao Alicia, expressing such a negative opinion cannot be true. Most of the guests who have been hosted in the same room since 2014 give very high opinions. We offered you a solution with two separate rooms, two TVs, a kitchenette, double a… Mostrar más

Hi Maria, I'm sorry to read your review. We are a 3-room Guest House, it's written on booking.com before booking and on all the websites. You can't get angry with me if you wanted to stay in a hotel. There are many hotels in Rome, you can certainly find no hotel where we are next to the Imperial Forums and the Colosseum. No one has ever written so badly, I'm sorry. The price in high season in Rome in a hotel in the historic center is double or triple that of my Guest House. The only true thing you wrote is that we are not a hotel. I'm sorry we didn't meet during your stay, but my son was born these days and I couldn't be there waiting for you all day. If you were so angry you could have told me or written to me during your stay and I would have helped you feel better as I do with all my guests, who leave happy after their stay. The mattresses and pillows are all new. I put 4 pillows on each bed for all needs. is it possible that out of 4 pillows you didn't like one? have a good life Giancarlo

Hi Maria, I'm sorry to read your review. We are a 3-room Guest House, it's written on booking.com before booking and on all the websites. You can't get angry with me if you wanted to stay in a hotel. There are many hotels in Rome, you can c… Mostrar más

Ciao Angels, I am present every day in my guest house, and I have the cleaning service performed every day. The day your bed was not made, it was because on the bed there were all your personal things (bracelets, clothes etc. etc.) and I absolutely did not want our cleaner to touch your personal things . I'm sorry that you are so angry about the fact that you were unable to connect to the internet, I helped you in every way upon your arrival, in the room there are also QR codes to connect to the Internet. All of us and the other 2 rooms surfed the internet very well! I didn't understand about the reception? You had a key to your room and could lock it without any problems. I didn't understand what you wrote? But why did you never tell me anything during your stay? It was enough to write me a message and I would have helped you again with the internet connection so you wouldn't get so angry..... Kind regards Giancarlo

Ciao Angels, I am present every day in my guest house, and I have the cleaning service performed every day. The day your bed was not made, it was because on the bed there were all your personal things (bracelets, clothes etc. etc.) and I ab… Mostrar más

Ciao Ana thanks for your review 🤗. The Rome tourist tax is a tax that you pay for the city of Rome. The amount to be paid is written on your booking confirmation and must be paid at check in or check out. We'll just send you a whatsapp message to remind you before you leave ☺️. Thanks Giancarlo ☺️

Ciao Ana thanks for your review 🤗. The Rome tourist tax is a tax that you pay for the city of Rome. The amount to be paid is written on your booking confirmation and must be paid at check in or check out. We'll just send you a whatsapp mess… Mostrar más