Unfortunately our family’s experience at this hotel was not very pleasant. First of all, after you arrive on the docks of the island, there is no sign that says “hotel”, so we walked around trying to find it. We called the reception twice and the security guards responsible for the “night reception” didn’t help us in any way. We eventually found them inside the building , after more than an hour of searching for the hotel reception. During the night there is no receptionist, just security guards responsible with the night reception. We did not feel safe at all, given the fact that the security guard responsible to give us our rooms first only wanted to give us 1 room instead of 2 rooms. We booked 2 rooms for our family. Afterwards, they gave us rooms in 2 VERY SEPARATE buildings. All the hotel buildings are separate, situated in a park, poorly lit during the night. After A LOT of clarification they gave us rooms in the same building. Unfortunately, during this entire process, the security guards responsible with the “night reception” ridiculed us and laughed at us. They laughed at us even when we asked them for 1 umbrella because outside it was raining very hard (they refused to give us umbrellas). The bathrooms were very dirty. The showers had hair in them and the toilets were dirty... The lights in the room don’t work, they were very dark. The waterbus that takes you to the island doesn’t come very often so we advise not going at night/evening. We arrived after 12am in the night and felt unsafe, tired, confused - and the nightstaff had no real intention of helping us, instead just laughing. Otherwise, the morning receptionists were very kind to us, but it was a little bit late…

The park outside the hotel buildings is very nice. Reception during the day is very nice! Breakfast ok.

Stayed in August 2025

The reception staff members are not very friendly or welcoming. The breakfast buffet in the restaurant, included in the price, lacks variety and is more like a canteen. It is not very balanced in terms of nutritional value and would benefit from offering local products.

Superb and enchanting location. A haven of peace to recharge your batteries, just a stone's throw from Venice, which is easily accessible by a regular shuttle service. The rooms are simple but have everything you need; the bedding is a little old but has its charm. The bar is well organised and offers a varied selection of snacks. Excellent value for money for the location during the busy tourist season in Venice.

Stayed in July 2025

The island is so relaxing - a very special place. The restaurant is world class. If they had a swimming pool I would’ve never left.

Stayed in June 2025

The bad wifi and internet and they have not cleaned the room with no reason given.

The location, the view is marvelous and very quit.

Stayed in June 2025

On Sundays ( at least) breakfast should be available till bit later. At 10h precisely almost everything is removed and hardly had time to eat properly

Very nice location on island only 10 mins vaporetto from S Marc. Very calm and green

Stayed in May 2025

first day was a bit poor breakfast, some of our beds were somewhat squeaky, and when we wanted to open the windows. mosquitoes gave us a quite bites, although i count this as my fault

exceptional location on a calm island

Stayed in May 2025

Great location on island, so not in the touristic centre, but only 7 minutes per boat to Venice San Marco. Room excellent. Silent, (when you have nice neighbours) Window to the sea. Really rich breakfast. Very friendly staff.

Stayed in April 2025

Great location - peace in Venice!

Stayed in November 2024

TV didn’t work, shower was lukewarm on second morning, other guests are audible through walls

Romantic island location, pretty building, beautiful view across the lagoon from the bedroom, comfortable large bed

Stayed in November 2024

The bathroom wasn’t perfect and walls are little bit scratched but we did not mind, everything around was just amazing.

The place was very lovely and romantic. It was calm and beautiful. The personnel helped us with everything also, thank you. And Thank you

Stayed in October 2024

could be better maintained

amazing location

Stayed in September 2024

Room was dirty

The island is very nice

Stayed in September 2024

The coffee machine and the drinks machine that robbed of E1. They could offer shampoo for the rooms, and proper soap bars.

The room was clean, excellent lift since my wife is disabled, the food excellent the only downer was using long life milk in the coffee machines, made the coffee undrinkable,

Stayed in September 2024

The single bed was quite small but for a solo traveller it was suitable.

Ideally situated just 10 mins off San Zaccaria water stop close to St Marks Square. Lovely island setting and lots of history busier than expected but not invasive a true hidden gem

Stayed in September 2024

All good

Nice, quite place, with good communications (ferries)

Stayed in September 2024

Facilities need an upgrade Cleaning

Location

Stayed in September 2024

Room didn't have enough light.

Location was good. Silent at night, close enough to the center. Breakfast had readily available lactose free options.

Stayed in September 2024

The air conditioner broke (and the degree outside is over 35℃). We were told the whole building did, too. The front was kind, and he suggested we change to another room; we have quite a lot of belongings, and it's hard to move under such a temperature. And it would be best if you were careful of the mosquitos.

It's quiet and safe. The hotel is located on an isolated island, so most of the people around are tourists who also live at this hotel. You need to take line 20 to go out and back to the hotel, but since we needed to buy bus tickets for the Venice sightseeing, it did not mean extra costs. And you can enjoy the sunset at the pier. The breakfast is fabulous.

Stayed in August 2024

The room was comfortable, though the bed and shower were on the smaller side. The island is lush with plants, which adds to its beauty, but also attracts quite a few insects, so beware of the mosquitos—they were relentless during my stay.

This tiny island, just 2 km from Venice's city center, offers a unique and peaceful escape. It's connected by the No. 20 ferry line, which runs only two ferries per hour, making it feel even more secluded. The island has just one hotel, one campus, one small museum, one restaurant, and one café—all of which share spaces in a charming and quirky way. One moment, you're walking through the hotel, and the next, you find yourself on campus, which adds a fun and unexpected twist to the experience.

Stayed in August 2024

Awesome location. We enjoyed every moment

Stayed in August 2024

My keycard broke down for 3 times during 3-night stay. No blankets, only plaids. You have to get up early to take fresh fruits at the breakfast. Transport connection with Lido is weird, the waterbus station is too far from other waterbuses' stations. I went to Lido with a change in San Marco.

Comfy and clean rooms. Nice park around the hotel. Beautiful view from a window. Big soft round bed and a huge closet.

Stayed in August 2024

Incredible location - easy access to the mainland and insanely quiet on an evening. Very quaint.

Stayed in August 2024

The Wi-Fi in the hotel was very weak.

Stayed in August 2024

Fridge not working in room' no coffee making facilities in room

Location and scenery

Stayed in August 2024