No lift in the building, air condition must be more powerful as the room size was big

Very nice and helpful owner, very near to the florence station, good facilities

Stayed in August 2025

A lot of mosquitoes. The host should inform us and provide mosquito repellents.

Good location to commute, near the tram and train station.

Stayed in August 2025

Very good location, clean place. The host Ali was very helpful and responded very fast to every question we had. He was also fluent in English which is big plus. Only thing that made us little uncomfortable was that the bathroom, which was private (only we used it) was outside of our room, which we did not expect (Booking description fault). The bathroom was very nice though.

Stayed in July 2025

We had our own. So.not needed.

Very nice. Host is very helpful.

Stayed in July 2025

Clean. Comfy. Perfect Location.

Stayed in July 2025

Everything perfect and the host is the best ever. Wish we could stay for many more days

Stayed in July 2025

All was good

Chef is so cute

Stayed in July 2025

Clean, great location, friendly host.

Stayed in July 2025

My stay at Zen Home Zone was absolutely wonderful, and I can’t praise it enough! The accommodations were fantastic—clean, comfortable, and perfectly suited for our needs in Florence. What truly made our experience exceptional was our host, Ali. He was incredibly nice, welcoming, and went out of his way to make us feel at home from the moment we arrived. Ali was always available for anything we needed, responding promptly and with genuine care. His recommendations for places to visit and restaurants in Florence were spot-on. His accommodating nature and local insights elevated our trip to another level. Very pleasant stay, we recommend!

Stayed in June 2025

I recently stayed at Zen Home Zone in Florence and had a truly pleasant experience. The apartment was clean, well-furnished, and thoughtfully decorated with a minimalist yet cozy style that made it feel like home. The location was excellent — within walking distance to the city center, but still in a quiet and peaceful neighborhood, which was perfect for relaxing after a day of sightseeing. The host was very responsive and helpful, providing clear instructions for check-in and great local tips. The bed was comfortable, the kitchen had everything I needed, and the Wi-Fi was reliable — great for both work and leisure. Overall, I would highly recommend Zen Home Zone to anyone visiting Florence who is looking for a stylish, peaceful, and convenient place to stay.

Stayed in June 2025

There’s no elevator so If you have big luggage be careful!

We stay 2 nights. Overall is quite good. The host is very nice and helpful. The tram station is nearby just across the road.

Stayed in July 2024

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It is a cosy and clean apartman with amazing location (close to the oldtown and close to the airport by tram as well), and good equipment. The airconditioner works well. The owner is a friendly, helpful and flexible man. For this price, it is an excellent choice.

Stayed in September 2024

The location, the cleanliness.

Stayed in July 2024

The room is not how they describe it. I booked the Double Room with Private Bathroom, which is described like this: "The double room's kitchen, which features kitchenware, is available for cooking and storing food. The double room provides air conditioning, a sofa, a balcony with garden views as well as a private bathroom featuring a shower. The unit offers 2 beds." The description is misleading. The Kitchen is not in the room, it is shared and opened only during certain hours. So I cannot store food in the fridge and access it anytime or cook anytime. There is Aircon. Ok. There is no sofa, only chairs. The balcony is not in the room, is in the kitchen. The bathroom is not private because it's outside the room in the corridor, where several guys where walking back and forth while my girlfriend was passing to get in the toilet. Also there is no key so it can only be locked from the inside, therefore anyone in the apartment could use it. There is a second bed. OK. The doors are flimsy and they have been smashed before. I did not feel safe leaving my stuff in there at all. What I arrived, although the owner knew I was coming around that time, he wasn't answering the phone. Downstairs nowhere to buzz the interphone, no way to find Zen house. I started climbing the stairs and had to find it that way. When I entered the apartment there was a super heavy, foul smell I stayed the First night because it was too complicated to leave, and told the owner I wanted to cancel the following two days. Once I asked for a refund , the owner refused and only gave me about 30% of the fee. I decided to waste my money and go to a proper hotel for a few extra euros. I think booking also didn't take responsibility even after I provided the evidence in the pictures, so I won't use this platform anymore.

The only thing that I liked is the mattress, very comfortable.

Stayed in July 2025

There are no comments available for this review

Stayed in August 2025

There are no comments available for this review

Stayed in July 2025

There are no comments available for this review

Stayed in September 2024