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Reviews of Hotel Catania Town 3 stars

Via S.M Di Betlem 18, 95131 Catania, Italy

#64 of 68 hotels in Catania

Guests' Choice

Review score

Based on 40 hotel reviews

6.1

Score breakdown

  • Cleanliness

    6.9

  • Comfort

    6.5

  • Location

    8.1

  • Facilities

    6.5

  • Staff

    7.4

  • Value for money

    6.8

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 1 September 2025

    5.0
    Hotel located in the centre of Catania. But in our room there was a big smell of sewage.
    • Leisure trip
    • Group
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    Smell of sewage in room and public areas.

    Location

    Stayed in August 2025

  • Reviewed: 25 January 2025

    7.0
    Good
    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Self check in.

    Stayed in January 2025

  • Reviewed: 16 October 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night

    The breakfast was minimal and it can be improved with more fresh food (fruits etc). Moreover, the room in which we had breakfast need some restoration. It can also be improved the ratio quality cost (reduce the costs) to be more in line with the services really offered.

    The hotel was located in the center of Catania so it was very easy to reach all the main attractions. The room was clean and very good. The personnel is kind and helpful even to explain me how to access the hotel when the reception was closed in the evening.

    Stayed in October 2024

  • Reviewed: 24 September 2023

    7.0
    good; would recommend
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 1 night

    couldnt get wi fi in the room. it was hard to find the hotel! Clearer sign would help

    comfortable, good facilities, good location

    Stayed in September 2023

  • Reviewed: 7 September 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Although the basic amenities were there, the walls and floors were quite run down, and in need of sprucing up. The breakfast was very basic, with no fruit no real juice.

    Very central location, close to the historical section of the city. There is also a wonderful, large, daily market right outside the door of the hotel that starts early morning. Has fresh fish, meat produce, housewares, clothes, used items, etc

    Stayed in September 2023

  • Reviewed: 25 August 2023

    7.0
    Jessica was extremely helpful with check in. Location for easy access from airport and walking distance to attractions.
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Kettle in room, but no cups

    Location is perfect

    Stayed in August 2023

  • Reviewed: 20 April 2023

    5.0
    Adequate and convenient for a short stay.
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night

    There were no reception staff. Fortunately a cleaner was present and was able to check me in around 2pm.

    The room was spacious, clean and comfortable.

    Stayed in April 2023

  • Reviewed: 6 February 2023

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 3 nights
    • Submitted via mobile

    the breakfast is not as advertised. it' s a rip off .. just a coffee and a croissant from a nearby cafeteria. also we were charged euro 50 for keeping our luggages from check out till our flight which was in the evening.

    location

    Stayed in February 2023

  • Reviewed: 16 October 2022

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Old furniture

    Location

    Stayed in October 2022

  • Reviewed: 25 April 2025

    10
    Exceptional
    • Leisure trip
    • Group
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing. Everything was perfect.

    The hotel was in the centre of the catania and was very clean. We will go again for next time for sure. The receptionist was very understanding and very kind.

    Stayed in April 2025

  • Reviewed: 3 April 2025

    1.0
    Disaster
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Only the location is good and i find some stuf missing when I arrived home

    Stayed in April 2025

  • Reviewed: 11 January 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Location and service

    Stayed in December 2024

  • Reviewed: 15 September 2024

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    The room was dirty, the bedsheets were smelly, and the whole "junior suite" was beaten down and old. Not like on the pictures. Also, during the night until 2 a.m. people were talking/partying/arguing, which made the proper sleep nearly impossible. The bed was awful. Even in the early morning, there were shady figures on the street. Also, you can't and should not park your car on the street because of these elements. Luckily, we only spent one night here. Never again.

    The location is literally the center of the town in the middle of the market I give them that. Also the staff was super friendly and I'm pretty sure that it's not their fault that the place is a cesspit.

    Stayed in September 2024

  • Reviewed: 14 September 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    There wasnt much water pressure in the shower

    The breakfast was delicious and also the room was quite spacious. The bed was very comfortable. It has a great location in catania close to everything

    Stayed in September 2024

  • Reviewed: 26 August 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Very comfortable and close to the centre, staff very helpful

    Stayed in August 2024

  • Reviewed: 9 July 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Very friendly and helpful staff and very clean. 👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍. Thanks for everything.

    Stayed in July 2024

  • Reviewed: 17 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights

    Breakfast good. Location very good

    Stayed in April 2024

  • Reviewed: 9 May 2024

    1.0
    Do NOT stay at this hotel.
    • Leisure trip
    • People with friends
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The door to get in was gated and locked. NO one was there to check us in. It was in a horrible neighborhood and there was NO parking. We did not stay. I am going to demand I get refunded.

    Nothing

    Stayed in May 2024

  • Reviewed: 18 December 2023

    4.0
    Disappointed as I was expecting more
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night

    I did not like the way the lady at the hotel treated us. First to give us a receipt of payment had to tell her several times and she wanted only cash payment. When asked when we wanted the breakfast and told her at around 7:30am, she told us it is not possible. It has to be after 9am. Later on she send me a message that it would not be possible to serve us breakfast after 11am. Else we can go to a nearby bar. Also the room had alot of mosquitos. Ended up with my forehead full of mosquitos bites. Had been to this hotel several times before and the personel were very friendly. So I am disappointed that we were treated like this by this lady. It is a shame because the hotel is in a good location and has a lot of potential.

    Was disappointed by the way the lady of the hotel treated us.

    Stayed in December 2023

  • Reviewed: 13 December 2023

    2.0
    Very bad hotel
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 2 nights

    Very cold during the stay, non-working air conditioner, lack of extra blankets. Have to wait a long time to have hot water. Smell of dirty sewer in the corridor and in the room. Dirty and rusty fridge, not working safe, no glasses, very noisy from the street and neighboring rooms

    Near the city center.

    Stayed in December 2023

  • Reviewed: 5 July 2023

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Staff are very rude not helpful Glasses plate are very dirty Bathroom sink block Overall experience is bad We request for late check out but they are very rude they didn't give even 10min more to pack our baggage This our very bad experience in this hotel however we change the hotel same time finally we find it

    Room is ok

    Stayed in July 2023

  • Reviewed: 21 April 2023

    1.0
    None
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 2 nights

    The sewer smell in the corridor was overwhelming. The staff was not nice and absent afternoon and night. The hair dryer did not work, etc. The shower drain was plugged so no shower possible and staff said she couldn’t do anything about it. There is a market under the windows so as of 6:00 am, there is a lot of noise under the windows.

    Breakfast was ok

    Stayed in April 2023

  • Reviewed: 5 September 2022

    8.0
    Happy with stay and room as well as location. Would recommend if u want a place to stay.
    • Business trip
    • Family with young children
    • Double or Twin Room
    • Stayed 3 nights

    The staff wanted to charge 3 euro per person, per night for the city tax, but our booking said it was only 2 euro per person per night. When we informed the staff of this, it was corrected.

    Location was in the center of the town. With very short walking distance to most of what you would want. The bazar was literally right outside the hotel, however we were never disturbed by the noise from the city around. The air-condition in the room was also nice and we had a small hotel fridge as well. All that you would need for a short or longer stay was a very short walking distance from the hotel and it was easy to find our way back to the hotel.

    Stayed in September 2022

  • Reviewed: 6 March 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in February 2025

Showing 1 – 25

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