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Reviews of Castello Banfi - Il Borgo - Relais et Chateaux 5 stars

Poggio alle Mura, 53024 Montalcino, Italy

#1 of 12 hotels in Montalcino

Guests' Choice

Review score

Based on 81 hotel reviews

9.6

Score breakdown

  • Cleanliness

    9.9

  • Comfort

    9.8

  • Location

    9.6

  • Facilities

    9.7

  • Staff

    9.7

  • Value for money

    8.8

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 23 August 2025

    10
    Tuscan Dream
    • Leisure trip
    • Family with young children
    • Classic Suite
    • Stayed 4 nights
    • Submitted via mobile

    Loved everything but the food in Taverna wasn’t for me.

    Exceptionally beautiful. Lovely facilities and amenities to keep you happy

    Stayed in August 2025

  • Reviewed: 18 August 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    Nothing - it’s was awesome

    Stunning, amazing food

    Stayed in August 2025

  • Reviewed: 24 July 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Suite
    • Stayed 1 night

    the whole place is very beautiful,serene and tranquil,the dinners were great ,in stunning area .

    Stayed in July 2025

  • Reviewed: 24 July 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Suite
    • Stayed 1 night

    the location was great ,most beautiful surroundings ,close to lovely villages .The rooms are spacious and lovely .Staff all very kind and welcoming ! A great experience !

    Stayed in June 2025

  • Reviewed: 7 July 2025

    9.0
    Great service and excellent quality rooms
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    We were bummed that our Junio suite did not have views of the countryside or a small loggia

    Great service. And the beds and linens weee amazing.

    Stayed in July 2025

  • Reviewed: 22 April 2025

    9.0
    Very nice spot but limited possibilities to enjoy the view from terraces or common spaces.
    • Leisure trip
    • Family with young children
    • Classic Suite
    • Stayed 2 nights

    The limited view from the terraces

    Perfect location. Very nice old building. The one thing that could be better is the view from the terraces. For instance the breakfast area has a terrace with a 100 cm high wall around it. Tis blocks the view which is really a shame because the view is very nice. Also there are not a lot of common areas to sit. The lounge of the hotel is only 4 by 6 meter and has new windows with a view

    Stayed in April 2025

  • Reviewed: 19 April 2025

    10
    A MUST!
    • Leisure trip
    • People with friends
    • Superior Suite
    • Stayed 1 night
    • Submitted via mobile

    We liked everything really.

    Everything! The rooms were pretty, comfortable and very spacious. The service is very remarkable. Staff were super friendly and very helpful. The hilltop location offers a memorable view. Had a superb stay!

    Stayed in April 2025

  • Reviewed: 13 November 2024

    10
    We wish we could have stayed longer!
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 2 nights

    The room was fantastic. Lots of space and a small bottle of wine and bag of biscotti upon arrival. The restaurants were both wonderful. The tour of the winery and wine tasting was fun and informative.

    Stayed in November 2024

  • Reviewed: 17 October 2024

    10
    Fabulous atmosphere, romantic, ancient, perfect room, great food. Fantastic!
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 2 nights

    nothing

    We loved the location, walking, winery tour, ambiance, restaurants, food, breakfast

    Stayed in September 2024

  • Reviewed: 11 October 2024

    10
    Our stay was perfection. We will come back.
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Property was stunning, winery tour and guide were amazing, and the staff delightful.

    Stayed in October 2024

  • Reviewed: 7 September 2024

    10
    Authentic castle vibe, amazing design and architecture, one of the best in Tuscany
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    not really related to the actual hotel, but the mobile signal is pretty weak to inexistent. This also causes their own Wi-Fi to be very weak

    - very professional and welcoming staff - wonderful view, especially from the pool - complimentary drinks and snacks at the pool - superb, big rooms - great museum inside the castle - offers a great reading room with books and board games and complimentary drinks

    Stayed in September 2024

  • Reviewed: 18 August 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    The location, service, and our apartment were spottless. A true 5 star hotel. Very good Michelin Star restaurant.

    Stayed in August 2024

  • Reviewed: 19 July 2024

    9.0
    Absolutely amazing place - totally worth it and very special indeed.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Incredible food at both restaurants, very helpful staff, beautiful room overlooking rose garden. Superb views. Very special place indeed. Would definitely recommend it and would stay again tomorrow! La sala do Grappoli was outstanding. Couldn’t ask for better setting or food!

    Stayed in July 2024

  • Reviewed: 17 July 2024

    10
    Beautiful, peaceful, perfect, retreat!
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Having a more efficient way to get service (drinks and food) at the pool. Perhaps having a buzzer or phone at the pool so you can ring room service or having someone waiting on the pool throughout the day. We were able to order food and drink through reception, but there's likely an easier way to do this.

    My wife and I are avid world travellers having stayed at some of the best hotels in the world. There really are no words to describe how peaceful, quiet, and perfect this hotel is. The grounds are immaculate, the rooms are extensive, the pool has an incredible view, the staff are excellent and the list goes on. It's a very quiet retreat if you're looking to relax and unwind. Absolutely loved it.

    Stayed in July 2024

  • Reviewed: 15 July 2024

    10
    The paradise on earth
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Stunning views, quiet place to relax

    Stayed in July 2024

  • Reviewed: 9 July 2024

    10
    Paradise found.
    • Leisure trip
    • Family with young children
    • Classic Suite
    • Stayed 2 nights
    • Submitted via mobile

    Leaving!!!

    Everything!!! Staff was exceptional. Accommodations were beautiful, comfortable, elegant, relaxing. Wine tour was informative. The wine tasting delicious. The dinners delightful. Mountain biking w e-bike a blast and the pool perfect.

    Stayed in July 2024

  • Reviewed: 6 July 2024

    9.0
    Highly recommend this property. It’s luxurious get laid back all at the same time. We will definitely be returning!
    • Leisure trip
    • Family with young children
    • Classic Suite
    • Stayed 4 nights
    • Submitted via mobile

    Quaint and beautiful property without feeling pretentious. The breakfast was amazing and both onsite restaurant options were great. You feel immediately relaxed when you arrive. The grounds are beautiful and rooms are spacious.

    Stayed in July 2024

  • Reviewed: 1 July 2024

    10
    Perfect location and amazing staff make it an ideal getaway for couples seeking tranquility
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights

    Perfect location, amazing staff—literally nothing to improve! I personally think it is not ideal for a stay with kids (unless your kids enjoy beautiful views, wine, food, and a quiet location). However, for a couple looking to escape the noisy world, nothing can be better than Banfi!

    Stayed in June 2024

  • Reviewed: 29 June 2024

    10
    This was an all around magical experience that I would recommend to all.
    • Leisure trip
    • Family with young children
    • Classic Suite
    • Stayed 3 nights

    Nothing

    From the room to the grounds to the service to the attention to detail, it was truly beyond expectations. The room size for a family of 4 was just perfect. There was an abundance of things to do on grounds and a couple of great restaurants in nearby towns.

    Stayed in June 2024

  • Reviewed: 24 June 2024

    9.0
    Perfect despite one.
    • Leisure trip
    • Family with young children
    • Classic Suite
    • Stayed 1 night
    • Submitted via mobile

    The only thing that I didn't like was the behaviour of Marco in the brekfast area. He as not smiley and helpful. If you will order more than one thing, I think he is getting angry. It wad rainy and I asked just for taking umbrella thr answer should be yes or no he said wait please btw umbrellas were in front of me. Then I asked what should I wait for. He spoke on his own; then I took two umbrellas on my own. He was totally not polite. If you dont have patience against these kind of behaves; try Borgo Santo or so in this area.

    Location and the ambiance of the hotel was perfect. we stayed in the suit and the view of the window was like the photo of tuscany. If you are one of Brunello fan like me Wine Shop is alsa amazing. Bed was so comfortable. Breakfast was ok. You could also choose anything like omlette from buffer breakfast selection.

    Stayed in June 2024

  • Reviewed: 14 April 2024

    10
    I WILL SURELY GO BACK AGAIN
    • Leisure trip
    • Couple
    • Superior Suite
    • Stayed 2 nights

    ITS A DREAM PLACE. THE STAFF WAS AMAZING. THE ROOMS VIEW AND THE SORROUNDINGS WERE BREATHTAKING. THE RESTARANTS ARE EXCELLENT

    Stayed in April 2024

  • Reviewed: 3 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    All was perfect

    Amazing

    Stayed in April 2024

  • Reviewed: 4 November 2023

    10
    Wonderful stay at a castle
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The staff was fantastic. The facilities and castle are first class. You felt you were in a special place. The wine tour with Paul was excellent.

    Stayed in November 2023

  • Reviewed: 11 September 2023

    10
    what a view.
    • Leisure trip
    • Group
    • Deluxe Double Room
    • Stayed 3 nights

    nothing

    Location

    Stayed in September 2023

Showing 1 – 25

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