8.1

Reviews of Casa Esvael Rooms

Corso Cavour 16 , Verona Historical Centre, 37121 Verona, Italy

  • Ian

    Reviewed: 30 August 2025 · Stayed in August 2025

    Verified review

    Very central, good price, very quiet

    Small shower (but very powerful)

  • Gary

    Reviewed: 26 August 2025 · Stayed in August 2025

    Verified review

    Excellent location, well placed for Verona Arena. Good price, comfortable and a good size room

    .

  • Desi_atanasova

    Reviewed: 11 August 2025 · Stayed in August 2025

    Verified review

    The room is very comfortable. A perfect place if you are going to an opera at La Scala. There is a coffee machine and everything you need if you have bought a bottle of wine in the evening 😉

    Just if you need to wash your hair, there was just one small shampoo

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  • Dmytro

    Reviewed: 4 August 2025 · Stayed in July 2025

    Verified review

    Great location. But unfortunately, it was pretty difficult to find parking in that area.

  • Geraldine

    Reviewed: 25 July 2025 · Stayed in July 2025

    Verified review

    Lovely central location. Clear instructions for entry to property. Giulia very helpful with transport questions. Liked having a kettle and access to tea/coffee in the communal area. Spacious room with lovely high ceilings and a comfy bed.

    Bathroom was tiny but not a problem for 2 nights

  • Richard

    Reviewed: 19 July 2025 · Stayed in July 2025

    Verified review

    Location, location, location. 5 minute walk to the Arena. Had character. Great communication from the host.

    Complementary body wash sachet not quite sufficient. Decor a little tired.

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  • Rebecca

    Reviewed: 19 July 2025 · Stayed in July 2025

    Verified review
  • Eric

    Reviewed: 13 July 2025 · Stayed in July 2025

    Verified review
  • Kangjin

    Reviewed: 11 July 2025 · Stayed in July 2025

    Verified review
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  • Susannah

    Reviewed: 2 July 2025 · Stayed in July 2025

    Verified review

    The room was stunnng - so big and airy. Fantastic location- close enough to the arena that when you didn’t realise there’s a dress code your partner has time to nip back and change. Also in Centro Attico so great for seeing the sights. Kettle was good for making the morning cuppa. Slept v well.

    Nothing

    Property response:

    Thank you for the amazing review Susannah, it was a pleasure to have you staying with us! All the best and see you soon, Giulia

    Casa Esvael Rooms
    2 July 2025
  • 3.0 Poor
    Dominik

    Reviewed: 26 June 2025 · Stayed in June 2025

    Verified review

    The room is quite nice

    Check in is impossible. Costed me 6 hours over 3 days because the owner did not stick to the conditions on booking. On top they write you that your stay is NOT confirmed, while it clearly stays confirmed on booking and start threatening they'd cancel if you don't do a bank transfer immediately...obviously to some name which is not the name of the structure...and besides, as if the money from an international bank transfer would arrive within 1 day on their account.... Got in only through the help of booking help desk

    Property response:

    Worst guest I have ever dealt with!! The reservation was made in November 2024. He was repeatedly asked to pay for the reservation: in January 2025, in March 2025 and finally a week before arrival. All these messages were ignored by Dominik. He wrote to me on Thursday, two days before arriving (expected arrival on Saturday), saying that it was now too late to make a bank transfer. I replied that all our guests have always paid via payment link (instant) or immediate bank transfer. He refused all the options that were offered and decided on his own that he wanted to pay in cash upon arrival. This option is not possible at our property and has never been offered! Dominik continued to ignore all the instructions we gave him. In the end, on the day of check-in the reservation was still pending! It would have been our right to refuse the check-in, and that's what I should have done. But in order not to leave this couple in the street, I accepted a regular bank transfer (arrived two days after the guests enjoyed their stay!!!). Dominik, if you think you got in the room because of Booking.... you have understood nothing! Honestly I regret helping them. Horrible and extremely disrespectful people.

    Worst guest I have ever dealt with!! The reservation was made in November 2024. He was repeatedly asked to pay for the reservation: in January 2025, in March 2025 and finally a week before arrival. All these messages were ignored by Dominik… Show more

    Casa Esvael Rooms
    10 July 2025
  • Maria

    Reviewed: 13 June 2025 · Stayed in May 2025

    Verified review

    Brilliant location

    The key missing on arrival, resolved but limited our time as we had nowhere to store our luggage, so forced into a couple of lovely bars for aperol spritz!

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  • Brianna

    Reviewed: 9 May 2025 · Stayed in April 2025

    Verified review

    Great location easy to walk everywhere. Perfect for a one night stay.

    Bathroom could be updated and arrival/check in could be smoother. Another couple were staying and removed the key from the lock box so we had to knock as they were unaware they were sharing the apartment luckily they were still in the apartment and could let us in.

  • Rachel

    Reviewed: 5 May 2025 · Stayed in April 2025

    Verified review

    Great location, beautiful room, easy check in and easy to get to by public transport. Great shower and water pressure.

    The accommodation was non responsive. We messaged multiple times with no reply which was very disappointing.

  • Sally

    Reviewed: 27 April 2025 · Stayed in April 2025

    Verified review

    Good location right in the heart of the historic district.

    Struggled initially to get in and no answer from any messages or phone calls to the owner. No WiFi information. Room was quiet noisy with road traffic.

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  • Petra

    Reviewed: 21 April 2025 · Stayed in April 2025

    Verified review

    Location, style of the room, amenities

    It smells in our room like somebody was smoking there before us, hair in the bathtube, missing soap in the bathroom

  • Deborah

    Reviewed: 20 April 2025 · Stayed in April 2025

    Verified review

    Location good, nice simple, clean. Great to have lift

    Very unhelpful host. Instructions to access are terrible- complicated and really not correct. Texted host- didn’t help- resident had to help me get in. Very upsetting at end of difficult travel day. Then no WiFi iinstructions ( network or password- NOTHING written or provided. Texted again to ask - no response. Inexcusable rude host. I wouldn’t even mention the tiny packet of liquid soap/ shampoo everything as the only thing provided, but just shows how inadequate this place is. I would never recommend this place when so many others my friends stayed in that were better for same price

  • Emilia

    Reviewed: 14 April 2025 · Stayed in April 2025

    Verified review

    Nice location, easy to find my way around. Nice classical Italian apartment, where I had a room that had a bathroom included.

    Windows were not super isolated, the bed was pretty old and noisy at times. WiFi was missing, and I asked 2 times about it on booking.com, and I did not get any message back.

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  • Angela

    Reviewed: 27 January 2025 · Stayed in January 2025

    Verified review

    Location is 5*, it was easy to follow instructions and get into the apartment. Breakfast drinks were offered for every room, it also had a kettle. Appreciated that.

    Room was cold in winter Time. They wrote we have a private bathroom which was eventually shared with other 2 rooms and some guests left it super dirty (toilets full on dirty, hair literally everywhere in the bathroom). There is a "private" sign on the bathroom door, but it's a shared bathroom! Eventually the room was stinky, old smokey smell despite the no smoking sign.

  • 3.0 Poor
    Olgamu

    Reviewed: 27 December 2024 · Stayed in December 2024

    Verified review

    We liked the location

    The bathroom that is divided from the room by a sliding door with no ventilation, the shower that didn't drain correctly and the fact that it wasn't clear if and how much we had to pay for any items related to breakfast

  • Seamus

    Reviewed: 3 December 2024 · Stayed in December 2024

    Verified review

    Location was perfect, right beside lots of the attractions such as Arco dei Gravi and the Old Castle and minutes from the central squares and the Arena. Room was spacious, full of character with old furniture and very clean. Good value for money. Although on a busy road we slept very well. Bed was large and very comfortable. Small balcony if you want to have breakfast outdoors.

    Key was a bit tricky for Romeo room. Took a few goes to see that it only goes half way in to turn. We were in the room that was not ensuite but with a private bathroom which was fine but could mean you meet people having breakfast. Didn't happen for us. Could have left more than one coffee per person per day. Not really breakfast, just pre packed cakes and crackers.

    Property response:

    grazie

    Casa Esvael Rooms
    4 December 2024
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  • Tello

    Reviewed: 20 October 2024 · Stayed in October 2024

    Verified review

    Great value

    The fact that they announced I had a PRIVATE bathroom and it turned out to be an outside bathroom with a signed that said private! The property didn’t even had a sink to rinse anything! So I can only assumed the other guests used MY PRIVATE bathroom to rinse their cups, glasses, etc

    Property response:

    grazie

    Casa Esvael Rooms
    22 October 2024
  • 7.0 Good
    Julia

    Reviewed: 11 October 2024 · Stayed in October 2024

    Verified review

    lovely room ... very central location

    not having ensuite was a tiny bit in convenient

    Property response:

    grazie

    Casa Esvael Rooms
    17 October 2024
  • Uyen

    Reviewed: 4 October 2024 · Stayed in October 2024

    Verified review
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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