Chiasso dei Baroncelli 5, Santa Maria Novella, 50122 Florence, Italy
#280 of 719 B&Bs and Inns in Florence
Guests' ChoiceBased on 173 hotel reviews
8.8Cleanliness
8.9
Comfort
9.0
Location
9.8
Facilities
8.4
Staff
9.0
Value for money
8.7
Free WiFi
7.2
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End of dialog contentReviewed: 31 August 2025
Ľudmila
Czech RepublicCourtyard view and noise, but the overall impression of the accommodation is great.
Silvano is very pleasant and helpful. Breakfast in the Bar Rivoire was very good. The hotel is situated in the centre, right next to Palazzo Vecchio.
Stayed in August 2025
Reviewed: 26 August 2025
Trevor
AustraliaEverything perfect ✨️
Our 1st time in Florence 💖absolutely loved our accommodation, amazing location, fabulous owner, he was so helpful, kind and extremely informative of the area and history of his home. Our coffee and pastry was very enjoyable, we loved having WiFi, fridge and kettle in our room 😍
Stayed in August 2025
Reviewed: 13 August 2025
David
CanadaNothing
The hosts were exceptional and helped us with any questions we had. They were able to arrange and coordinate an early morning taxi pick up for us so that we could get to our tour on time. Location is as best as you can get - right next to the Palazzo Vecchio and the Uffizi Galleries. Would definitely return and recommend to my friends. The room we had was suitable for a couple.
Stayed in August 2025
Reviewed: 12 August 2025
I
CanadaLoved all of it.
Amazing location and customer service.
Stayed in August 2025
Reviewed: 12 August 2025
Victoria
United StatesThere was an issue with the air the first night but the owners resolved this issue first thing the next morning!
Comfortable, owners where VERY RESPONSIVE, great location
Stayed in August 2025
Reviewed: 9 August 2025
Linda
New ZealandLocation perfect central Quiet & AC for sleeping Quaint with a bit of history No physical contact but great communication & access
Stayed in August 2025
Reviewed: 7 August 2025
Francois
South AfricaOuer room was just behind a restaurant so there was some minor noise from the alley, but this was not major.
Very central to Florence and the David statue. Host was amazingly helpful and sent through a lot of helpful and interesting information about Florence and what to do. We were given breakfast tokens to enjoy a coffee and pastry at a famous, historic & very nice cafe just around the corner from the accommodation. We would stay here again.
Stayed in August 2025
Reviewed: 31 July 2025
Joanne
United KingdomCould do with a little updating of decoration however the rooms were clean. A bit noisy first thing in the morning (trash collection) but that’s to be expected given the location
Absolutely spot on location! Right in the heart & buzz of the city 😊 & an added bonus having a wine window less than a minute away! Handy to have a fridge to keep our drinks cool & nice to have tea/coffee making facilities
Stayed in July 2025
Reviewed: 30 July 2025
Qilin
ChinaNone
Great location. Very quiet
Stayed in July 2025
Reviewed: 15 July 2025
Michael
AustraliaGreat location
Stayed in July 2025
Reviewed: 14 July 2025
Deirdre
United KingdomTricky staircase to access with luggage.
It’s all about the location! Right by Uffizi and Ponte Vecchio. We arrived late so didn’t encounter any staff but their organisation and communication was excellent. I was worried when the complimentary bits included ear plugs but actually the room was very quiet.
Stayed in July 2025
Reviewed: 13 July 2025
Diana
CanadaThe location was fantastic, just 3 minutes to piazza signori. The room was confortable, clean, and very easy to get access to the building. Thank you.
Stayed in July 2025
Reviewed: 3 July 2025
Sibel
United KingdomThe regular breakfast includes a croissant and a cappuccino, which is delicious but not much. I realised later on that there is a better option, which is paid. My room, which was labelled as deluxe, was overlooking the internal courtyard of the next-door restaurant. It was a little noisy, and sometimes smelled of food.
Location is amazing! So close to everywhere you would like to go! You feel the city! The staff is so nice and caring. My room was not ready when I first arrived. When I called them, they cleaned it very quickly, and they upgraded my breakfast. This is a no-reception hotel. All the communication is via WhatsApp, and it runs smoothly (Make sure you receive the entry code before your arrival). The breakfast is in Bar Rivoire, which is on the Piazza della Signoria, with a splendid view of the Palazzo Vecchio and the whole Piazza. It is a dream to start the day there!
Stayed in June 2025
Reviewed: 2 July 2025
Amanda
United StatesThis history of the home and the family owned business was so special. We were greeted by the owner and he was so friendly and helpful. The location was perfect.
Stayed in July 2025
Reviewed: 1 July 2025
Aleksandra
SerbiaLocation is outstanding!
Stayed in June 2025
Reviewed: 26 June 2025
Ana
RomaniaOur room had the window in the back, to a trash area, not so much natural lighting, but it served our purpose, the view was just outside the building. The toilet seat doesn't fit so good with the toilet, not so comfortable to sit on.
The location is perfect, right in the middle of all atractions, you can walk towards all main squares and key points in Florence. The host was amazing, even tough you don't have direct contact with him, the communication through what's app is more than great, quick answer with recomandations, directions or whatever you need. He also shared a piece of building history with us which was great.
Stayed in June 2025
Reviewed: 20 June 2025
David
United KingdomComfortable bed plenty of fresh towels Nothing was too much for bother for the host. Even supplied new fridge.
Stayed in June 2025
Reviewed: 18 June 2025
Yuzhda
Ukrainebathroom plumbing
Best location, customer oriented and friendly sraff, rapid answer for customer requests and needs
Stayed in March 2025
Reviewed: 10 June 2025
David
United StatesRight outside the window is a large area where the restaurants collect trash and recycling, so it was very noisy into the night and again starting around 6AM. Earplugs were provided and we had white noise playing to drown it out.
Excellent location right off the square, quick access to restaurants, bars and sights of Florence! Room was clean and comfortable!
Stayed in May 2025
Reviewed: 10 June 2025
Oğulcan
TurkeyLocation is perfect. Room was clean, personal was helpful. All was good. Near to train station, by walking about 15min, if you want you can use public transportation mini-bus C2.
Stayed in June 2025
Reviewed: 25 May 2025
Linda
United StatesThe elevator was old and there wasn’t an on site manager
Our room was clean and close to everything you’d want to see and do
Stayed in May 2025
Reviewed: 12 May 2025
Andrew
MaltaNo TV in room…but who needs a TV in Florence? Get outside and see things! Some noise from street/piazza in evening, but honestly everything quietens down by 22:00 (maximum) and it’s perfect after that.
Location is first class for visiting all of Florence’s main attractions. Super clean. Super comfortable and spacious room. Remote concierge system via WhatsApp worked great, including ‘top tips’ and recommendations about places to visit. Recommended!
Stayed in May 2025
Reviewed: 4 May 2025
Ebru
GermanyThe Location is Perfect you can walk to everywhere, the Rooms are big and clean and there is everything you need like shampo, conditioner, glases, cups, hair dryer and much more…. The check in was supposed to be late but we arrived earlier and the Lady was super kind and let us check in much earlier. The communication was very good we got super fast responses when we had questions, and also the Breakfast was very good and enough. All in all I can absolutely reccommend this place it was really fun staying here.
Stayed in May 2025
Reviewed: 24 April 2025
Janet
United StatesI prefer having someone at reception desk 24/7. The owners were responsive via WhatsApp though.
Fantastic location. Plenty to see nearby.
Stayed in April 2025
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