Reviews of Casa Sull'Albero
Viale Penati 5-7, 23864 Malgrate, Italy
Loading
Guests also reviewed these properties:
Jennersdorf, Austria
Playa Blanca, Spain
Castellón de la Plana, Spain
Nassau, Bahamas
Nha Trang, Vietnam
Bra, Italy
Le Mans, France
Istanbul, Turkey
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewlocation, views, garden, pool, common area, comfortable bed, perfect room temperature, silence; helpful and kind staff that made us feel very welcome; great overall experience
basic room is quite small, opening a bigger suitcase presents a challenge, not enough of wall hangers for outerwear and towels bathroom gets flooded during shower no fresh vegetables or herbs for breakfast, breakfast area gets crowded when it rains and outside tables are not usable
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewWe loved everything about this place! The location is perfect-Malgrate is calm, spectacular and feels safe. The view from the hotel is just unreal- feels deep in nature and relaxing. The room is amazing- the bed is super comfy I slept well every night, has everything we need in a room. The design of the hotel is modern but functional. We love a sense of community the hotel offers- the communal area feels private and practical. Hospitality is 100/10 staff was sooo lovely and helpful, making our stay feel special.
Nothing really. But I do agree with other reviews that the wifi was quite poor, especially in our room. We didn’t bring work so it didn’t impact our stay. And no shower curtain in the bathroom which makes the bathroom floor flooded with water. We managed- but would be nice to have this sorted out for.
Gentile Chanapang, What a joy to read your words filled with such enthusiasm! We are truly delighted that you enjoyed our location, the breathtaking lake view, and the comfort of our rooms: our greatest commitment is to offer genuine moments of relaxation and make every guest feel at home. We also sincerely thank you for your constructive feedback, so we can further improve the overall experience. We look forward to welcoming you back soon for another special stay in Malgrate. With gratitude, Samantha Marchionni Guest Relation
Gentile Chanapang, What a joy to read your words filled with such enthusiasm! We are truly delighted that you enjoyed our location, the breathtaking lake view, and the comfort of our rooms: our greatest commitment is to offer genuine momen… Show more
Reviewed: 20 August 2025 · Stayed in June 2025
Verified reviewReviewed: 17 August 2025 · Stayed in July 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewStunning
N/A
Dear Mcphail, We are thrilled to hear that you found your stay at Casa sull'Albero to be stunning. It is wonderful to know that we could provide an experience that met your expectations. It would be our pleasure to welcome you back for another amazing experience in the future. Kind regards from Lake Como, Samantha Marchionni Guest Relations
Dear Mcphail, We are thrilled to hear that you found your stay at Casa sull'Albero to be stunning. It is wonderful to know that we could provide an experience that met your expectations. It would be our pleasure to welcome you back for ano… Show more
Reviewed: 10 August 2025 · Stayed in May 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 July 2025 · Stayed in May 2025
Verified reviewReviewed: 23 July 2025 · Stayed in July 2025
Verified reviewReviewed: 23 July 2025 · Stayed in June 2025
Verified reviewReviewed: 22 July 2025 · Stayed in July 2025
Verified reviewReally good place in lecco and in perfect location to go for a walk or run by the lake with few good restaurants nearby. Partnering hotel facilities specially roof top bar with amazing views are really worth it. Staff all been fantastic and great selection of breakfast too 😄
Little confused to find the property could be better I guess
Dear Piratheepan, Thank you so much for your kind words and for taking the time to share your experience with us. We are truly delighted to hear that you enjoyed your stay at Casa sull'Albero and appreciated our convenient location by the lake, as well as the nearby restaurants. It makes us very happy to know that you took advantage of our partner property facilities — especially the rooftop bar, which indeed offers a stunning view we are proud to share with our guests. Your kind words about our team and breakfast mean a great deal to us. We will be sure to pass along your compliments to everyone involved. We hope to welcome you back soon for another relaxing stay in Malgrate. Warm regards, Samantha Marchionni Guest Relation
Dear Piratheepan, Thank you so much for your kind words and for taking the time to share your experience with us. We are truly delighted to hear that you enjoyed your stay at Casa sull'Albero and appreciated our convenient location by … Show more
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewThe place and its surroundings. Transmits lot of calm and helps you disconnect from the hectic world nowadays. The view and totally different story of the typical apartment or hotel. Breakfast very nice and on my birthday they had a lovely surprise for me (champagne and a little cake).
We were missing a safe deposit box in our room. And some paper bin would help as well. There was only one little on by the toilet. We were not happy with check in system, as it’s totally illegal (in Italy as well) to photograph your IDs on the arrival. Neither signed for any accommodation contract in the hotel as a client. There are as well cameras in the hotel, which is acceptable as long as the hotel mentions that you are being watched by CCT cameras. I think some of the norms are not fulfilling it legally and it has to be revised and solved.
Buongiorno Petra, Thank you very much for taking the time to share your thoughtful review. We are truly delighted to hear that you enjoyed the breathtaking view of the lake and mountains, the tranquility of our location, and the special surprise for your birthday. Creating special moments for our guests is something we deeply care about, and we are happy that your stay offered you a pleasant disconnection from the busy world. Please allow us to clarify a few points: Regarding the security cameras, we can assure you that the property is regularly marked with signage indicating video surveillance, including a clearly visible notice at the reception area. As for the check-in procedure, we would like to reassure you that identity documents are not photographed. Instead, they are scanned using a secure app that communicates directly with our management system — a standard practice adopted by many hotels in Italy to ensure both compliance and efficiency. Moreover, in Italy, there is currently no legal obligation for guests to sign a lodging contract upon check-in. With our best regards, Samantha Marchionni Guest Relation
Buongiorno Petra, Thank you very much for taking the time to share your thoughtful review. We are truly delighted to hear that you enjoyed the breathtaking view of the lake and mountains, the tranquility of our location, and the special su… Show more
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewGreat view
Insufficient parking spaces
Dear Tsz, We are delighted to hear that you enjoyed the wonderful view during your stay. Regarding the parking, we understand your concern about the availability of spaces. However, we kindly note that you were able to park inside our garage, even though no prior reservation for parking had been made. We always strive to accommodate our guests as best as possible. Warm regards, Samantha Marchionni Guest Relation
Dear Tsz, We are delighted to hear that you enjoyed the wonderful view during your stay. Regarding the parking, we understand your concern about the availability of spaces. However, we kindly note that you were able to park inside our gara… Show more
Reviewed: 19 July 2025 · Stayed in April 2025
Verified reviewView, design
The fireplace is not working
Dear Zoia, Thank you very much for your kind feedback regarding the view and design of our hotel. We truly appreciate your comments. We are sorry to hear about the fireplace not working during your stay. Please allow us to mention that, upon prior request, we are happy to arrange for the fireplace to be switched on to enhance our valued guests comfort. Best regards, Samantha Marchionni Guest Relation
Dear Zoia, Thank you very much for your kind feedback regarding the view and design of our hotel. We truly appreciate your comments. We are sorry to hear about the fireplace not working during your stay. Please allow us to mention that, up… Show more
Reviewed: 18 July 2025 · Stayed in July 2025
Verified reviewAmazing view, the most stunning. You will be speechless.
Dear Oксана, Thank you so much for your wonderful words. We are truly delighted to hear that you enjoyed the spectacular view during your stay. It means a lot to us to know that it left you speechless — that is exactly the experience we hope to offer all our guests. We appreciate your kind feedback and look forward to welcoming you back for another unforgettable visit. Warm regards from Casa sull'Albero, Samantha Marchionni Guest Relation
Dear Oксана, Thank you so much for your wonderful words. We are truly delighted to hear that you enjoyed the spectacular view during your stay. It means a lot to us to know that it left you speechless — that is exactly the experience we ho… Show more
Reviewed: 7 July 2025 · Stayed in July 2025
Verified reviewReviewed: 6 July 2025 · Stayed in July 2025
Verified reviewThe location, views, the pool, and the Honesty Kitchen was all super top, beautiful and so open minded view about the Honesty Kitchen, which was fueled with premium quality products!
The breakfast could use some diversity, and some more vegetables - we are food lovers, indeed! :D
Dear Dan, Thank you from the bottom of our hearts for choosing to stay with us and for sharing such a warm and thoughtful review. It fills us with joy to know that you found our place welcoming, cozy, and wonderful. We are especially pleased that you enjoyed the location, the view, the pool, and our Honesty Kitchen. It is very gratifying to hear that you appreciated the openness of the concept and the high-quality products we carefully select. With warm regards, Samantha Marchionni Guest Relation
Dear Dan, Thank you from the bottom of our hearts for choosing to stay with us and for sharing such a warm and thoughtful review. It fills us with joy to know that you found our place welcoming, cozy, and wonderful. We are especially pleas… Show more
Reviewed: 1 July 2025 · Stayed in July 2025
Verified reviewVery modern and very clean beautiful gardens staff are very pleasant and helpful
Steep hill footpath down to lake could be a struggle for older or disabled people
Dear Guest, We are truly delighted to read your kind words — thank you from the bottom of our hearts for taking the time to share your experience with us. Knowing that you found our gardens beautiful, modern, and well-maintained, and that you appreciated the kindness and availability of our staff, fills us with genuine joy and pride. It is always our greatest reward to see our guests enjoy their stay and express the wish to return. We truly hope to have the pleasure of welcoming you back very soon. Warm regards, Samantha Marchionni Guest Relation
Dear Guest, We are truly delighted to read your kind words — thank you from the bottom of our hearts for taking the time to share your experience with us. Knowing that you found our gardens beautiful, modern, and well-maintained, and that … Show more
Reviewed: 24 June 2025 · Stayed in June 2025
Verified reviewEverything 😍
N/A
Dear Freddie, What a joy to read your kind words! We are truly delighted that your experience with us was so positive. Your enthusiasm means a lot to all of us. It is the greatest reward for the dedication and care that our entire team puts into making every guest’s stay as pleasant and special as possible. Thank you sincerely for choosing us. Warmest regards, Samantha Marchionni Guest Relation
Dear Freddie, What a joy to read your kind words! We are truly delighted that your experience with us was so positive. Your enthusiasm means a lot to all of us. It is the greatest reward for the dedication and care that our entire team puts… Show more
Reviewed: 23 June 2025 · Stayed in June 2025
Verified reviewGood location, slightly out of Lecco but a nice walk into the town. Lovely pool and rooftop bar. Enjoyed walking down the path to the sister hotel. The lady who checked us in (didn’t get here name) was super lovely and helpful - she works 3pm- 11pm.
Nothing
Dear Louise, We sincerely thank you for taking the time to share such a thoughtful review. It truly brings us joy to read that you appreciated our location — slightly outside the center of Lecco, yet still reachable with a pleasant walk. Knowing that you enjoyed our rooftop bar and pool, as well as the scenic path to our sister property, makes us genuinely happy. We are especially delighted to hear your kind words about Elisabetta. We will gladly share your compliments with her — it means a lot to us when the dedication of our team is recognized so warmly. Your satisfaction is our greatest reward, and we sincerely hope to welcome you again in the near future for another special stay at Casa sull'Albero. Warm regards from Lake Como, Samantha Marchionni Guest Relation
Dear Louise, We sincerely thank you for taking the time to share such a thoughtful review. It truly brings us joy to read that you appreciated our location — slightly outside the center of Lecco, yet still reachable with a pleasant walk. K… Show more
Reviewed: 23 June 2025 · Stayed in June 2025
Verified reviewBeautiful hotel with amazing views. Breakfast was outstanding with helpful service. Highly recommend
It was my birthday would have been nice to have a small smth from hotel to say happy birthday
Dear Vida, We are truly delighted to know that you appreciated the beauty and uniqueness of our property, the spectacular view of Lake Como, and the quality of our breakfast service. Your recommendation warms our hearts and means a great deal to all of us. However, we are sincerely sorry to learn that we missed the opportunity to acknowledge such a special occasion as your birthday. Please accept our most heartfelt apologies for this oversight. We genuinely appreciate your feedback, and we assure you it will help us improve the experience for our future guests — and, we hope, for you as well, should you wish to visit us again. Warmest regards from Casa sull'Albero, Samantha Marchionni Guest Relation
Dear Vida, We are truly delighted to know that you appreciated the beauty and uniqueness of our property, the spectacular view of Lake Como, and the quality of our breakfast service. Your recommendation warms our hearts and means a great de… Show more
Reviewed: 22 June 2025 · Stayed in June 2025
Verified reviewAmazing location, friendly staff, beautiful rooms, tasty breakfast.
Dear Amy, What a joy to read your wonderful review! We are truly delighted that your stay with us met — and hopefully exceeded — your expectations. Knowing that you appreciated our location, the kindness of our staff, the beauty of the rooms, and the quality of our breakfast warms our hearts. These are all aspects we deeply care about, and it is incredibly rewarding to hear that they contributed to making your experience so special. With heartfelt regards, Samantha Marchionni Guest Relation
Dear Amy, What a joy to read your wonderful review! We are truly delighted that your stay with us met — and hopefully exceeded — your expectations. Knowing that you appreciated our location, the kindness of our staff, the beauty of the ro… Show more
Reviewed: 21 June 2025 · Stayed in June 2025
Verified reviewThe accomodation was very beautiful and the view was amazing above the lake.
-
Dear Diana Maria, It brings us immense pleasure to know that you enjoyed your stay at Casa sull'Albero. Your comments about the beauty of our accommodation and the breathtaking view of Lake Como have truly brightened our day. We are committed to creating special experiences for our guests and your feedback indicates that we were successful in our endeavour. Once again, thank you for choosing us for your stay and for your positive feedback. We look forward to welcoming you back in the near future. Kind regards, Samantha Marchionni Guest Relations
Dear Diana Maria, It brings us immense pleasure to know that you enjoyed your stay at Casa sull'Albero. Your comments about the beauty of our accommodation and the breathtaking view of Lake Como have truly brightened our day. We are c… Show more