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  5. Reviews of Casa Maya Souvenir

Reviews of Casa Maya Souvenir

Via XXVII Aprile 9, 50129 Florence, Italy

#320 of 384 hotels in Florence

Guests' Choice

Review score

Based on 144 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    7.8

  • Location

    9.0

  • Facilities

    7.4

  • Staff

    8.8

  • Value for money

    7.6

  • Free WiFi

    9.0

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Showing 1 – 25

  • Reviewed: 13 May 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The only negative thing I have to say is that the shower didn't have enough pressure.

    Stayed in May 2025

  • Reviewed: 3 November 2024

    9.0
    Perfect location and I would definitely stay here again.
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 3 nights

    Shared bathroom for too many rooms, often times had to wait to use the bathroom or toilet. Shower pressure was quite low.

    Perfect central location, so close to everything. Very friendly staff. Nice room with a comfortable bed, and very clean.

    Stayed in October 2024

  • Reviewed: 24 September 2024

    9.0
    Had a wonderful time / Florence is terrific
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 3 nights

    Nothing

    Andrea . the owner/ manager is very helpful & friendly / everything was easy , clean & comfortable ( ask him about the secret rooftop ( great views over Florence ) Btw- I had stayed there 2 years ago , and the standards and the welcome are still excellent. The location is great = a short walk to most of the northside of Florence

    Stayed in September 2024

  • Reviewed: 18 September 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Shared bathroom.

    Very nice quaint hotel just outside the crazy central area. Nice an quiet and close to everything.

    Stayed in September 2024

  • Reviewed: 14 September 2024

    9.0
    Recommended for solo travel.
    • Business trip
    • Solo traveller
    • Small Single Room
    • Stayed 7 nights

    No electronic receipt was provided for the city tax collected in cash. The table provided is a bit small.

    The room was clean, the location was convenient, the bathroom was private, and the staff were friendly. Overall, it offers good value for the price.

    Stayed in September 2024

  • Reviewed: 31 August 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The accommodation is on the third floor. There was a private lift available for use on arrival only. During my stay it was mandatory to use the stairs. At 5.45am on the day of departure I was notified by email that the lift was out of order. It should be stated in the description that the accommodation is on the third floor.

    I really liked the location, it was ideal for sightseeing and shopping. The staff was very friendly and even booked a taxi for me as requested.

    Stayed in August 2024

  • Reviewed: 26 July 2024

    9.0
    Great Value and Perfect for Exploring Florence's Wonders
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    Nothing wrong that comes to my mind.

    The location is fantastic. Very close (walking distance) to the main sightseeing destinations in Florence. Very close to the market and to the tram station. The staff was really friendly and open. We felt very comfortable.

    Stayed in May 2024

  • Reviewed: 10 July 2024

    9.0
    Florence a great City hotel very central, family run, friendly place to stay
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Stairs, initially finding the property, it’s not consistent with google, maybe try what3words

    Central location, friendly staff

    Stayed in June 2024

  • Reviewed: 9 July 2024

    9.0
    Nice location, near to metro station and buses.
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 5 nights
    • Submitted via mobile

    No elevator. No air conditioned or fan.

    Very good location, near to bus and metro station. Comfortable.

    Stayed in June 2024

  • Reviewed: 3 July 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights

    Easy to find, clean, nice place, nice view, convenient location

    Stayed in June 2024

  • Reviewed: 27 June 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights

    Accommodation is in older italian building, what I like. I had nice view from window.

    Stayed in June 2024

  • Reviewed: 25 June 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Too hot. No AC in bedroom

    Location and clean. Staff very friendly

    Stayed in June 2024

  • Reviewed: 19 June 2024

    8.0
    A reasonably-priced, no-frills stay in an excellent location.
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 5 nights

    My room was adjacent to the entrance to the hotel (which is, in fact, a large apartment in a residential building divided into separate rooms) and the loud locking mechanism meant that I heard some noise every time someone entered or exited the hotel. The noise from the street is also significant, even after midnight - but there's no air conditioning, so there's no choice but to leave the window open. Also, the refrigerator in my room did not work.

    The main attraction is the location, which is excellent given the price point. The bathrooms are shared but were very clean; the room itself was large, well-appointed and serviced daily. Free tea and cookies, and a very reasonably-priced coffee machine, were a nice bonus.

    Stayed in June 2024

  • Reviewed: 18 June 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Slight dissapointment of cold water in shower

    Comfortable bed and good size room

    Stayed in June 2024

  • Reviewed: 8 June 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The location is great. They gave me a free upgrade to a double room with a private bathroom, which made me very happy. The staff is nice, he helped me carry the suitcase upstairs as they don't have a lift. There were some mosquitoes, but as long as I used the spray, it wasn't a problem at all.

    Stayed in May 2024

  • Reviewed: 5 June 2024

    9.0
    Perfect for my needs.
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 5 nights

    At first I was in a beautiful double room with a private shower. But, as I was traveling single, the owner asked me to move to a very plain single-person room. This was fine except that it cost the same amount of money.

    The owner was a delightful human being, very helpful and kind. I loved that there was a cappucchino machine for the guests, although it wasn't always working, but there was also a table with teas and hot or cold water machine always available. The building is an old renovated theater, charming and funky and authentic. The building was near a park and restaurants, and very near the Palazzo dei Congressi where my conference was being held,

    Stayed in May 2024

  • Reviewed: 3 June 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Good location within the historical district.

    Stayed in June 2024

  • Reviewed: 2 June 2024

    9.0
    Great location and a lovely host made my stay in Florence quite comfortable.
    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 7 nights

    For me it was a good time there. I have no complains or bad experience.

    The host - Andrea - is a magnificent person: friendly, welcoming, charming, ready to help if you have any questions or requests. The building and the interior are very authentic, with some history. It's not high-end or modern, but, in my opinion, that's not a downside because it's something you shouldn't expect, after all. I would say that it is particularly a great place to stay for those who travel by themselves. Also, the rooftop terrace has a magical view over the city. The location of the property is fantastic, because the entire historic city centre starts around the corner, so you can easily get from/to any place at any time on foot. Hint: of course you'll get navigational tips on how to get to the place {it's quite tricky for a first timer}, but what helped me the most was that the entrance is next to the Florence Station Rental in the same building.

    Stayed in May 2024

  • Reviewed: 21 May 2024

    7.0
    Comfortable stay and great value for money.
    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    The WiFi did not work, this is not the hotels fault, more the provider of the network. Bathroom door needs fixing as door did not lock, but it was clean.

    Location is perfect!! The bed and room was a very good size and comfortable. Sheets were changed regularly and bins emptied. Good value for money. I was very happy that I was given my own bathroom and loved the vintage style of the bedroom with all the mirrors gorgeous. The host was very nice and welcoming.

    Stayed in May 2024

  • Reviewed: 18 May 2024

    8.0
    Over all the stay was positive
    • Leisure trip
    • Group
    • Double Room with Private Bathroom
    • Stayed 4 nights
    • Submitted via mobile

    The fact that there is no lift

    I liked the style

    Stayed in May 2024

  • Reviewed: 17 May 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    This is not your standard hotel, it's fairly old but has a very authentic feel to it. The rooftop view is absolutely amazing. The host was also very nice to me, he even personally showed me all the facilities that were available and gave me a tour of the small hotel. Overall great stay, would recommend!!

    Stayed in May 2024

  • Reviewed: 3 May 2024

    9.0
    Very pleasurable
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights

    The staff is friendly and helpful and the environment is extremely comfortable, as if you were at you own home.

    Stayed in April 2024

  • Reviewed: 22 April 2024

    9.0
    Decent place, convenient location
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 5 nights
    • Submitted via mobile

    On the 3rd floor, so up quite a few steps. No screens on the windows, so plenty of mosquitoes when it was warm.

    Pretty convenient to the train station and to the attractions. The staff was very friendly.

    Stayed in April 2024

  • Reviewed: 6 April 2024

    7.0
    Good
    • Solo traveller
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Shared toilet always nice to have your own

    Location good Only saw staff on first day

    Stayed in March 2024

Showing 1 – 25

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