22 Via Alfonso la Marmora, San Marco - Santissima Annunziata, 50121 Florence, Italy
#28 of 719 B&Bs and Inns in Florence
Guests' ChoiceBased on 226 B&B reviews
9.5Cleanliness
9.7
Comfort
9.7
Location
9.3
Facilities
9.7
Staff
9.7
Value for money
9.5
Free WiFi
9.2
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End of dialog contentReviewed: 6 September 2025
Janine
Australiahad to walk a distance to get to restaurants and cafes
comfortable, clean, good security. shared kitchen was amazing and stocked every day. walking distance to everything and the tram stopped right out the front.
Stayed in July 2025
Reviewed: 17 August 2025
Vicki
New ZealandThe communication was awesome and the food supplied was next level. By far the best accommodation we have had in Italy so far.
Stayed in August 2025
Reviewed: 27 July 2025
Milenko
CanadaShampoo bottles were so tightly closed :)
Friendly stuff, nice clean units
Stayed in July 2025
Reviewed: 26 July 2025
Suxuan
ChinaClean. With free coffee and fruits, snacks. Good location. Quiet and close to the central.
Stayed in July 2025
Reviewed: 18 July 2025
Karen
United StatesNothing…we had an excellent stay!
We had an absolutely wonderful stay at CASA IVH BNB. They have thought of everything to make your stay just perfect. We loved the ability to help ourselves to snacks/ beverages in the kitchen area and they also provided coffee, tea, juice, milk and snacks in the room. There was an iron & ironing board in the closet, which was so helpful! They also had toiletries, including shampoo, conditioner, toothbrush & small toothpaste, shower caps, hairdryer. The space was very clean and comfortable. The AC worked well and was much appreciated during our summer travels! Directions for self check-in were clear and communication was excellent before and during our stay. The location couldn’t have been better! The tram stop was a 1 minute walk from the door! It was a very easy walk to all of the sites of the city that we wanted to visit. We will definitely choose CASA IVH BNB for our future travels to Florence!
Stayed in July 2025
Reviewed: 17 July 2025
Iva
CanadaA bit farther from the centre for older people. But still very good
Everything
Stayed in July 2025
Reviewed: 13 July 2025
Christine
United KingdomNothing
Good location. Lovely clean apartment with comfortable bed. Toiletries in bathroom. Breakfast and lots of extra snacks included. Would highly recommend this accommodation.
Stayed in July 2025
Reviewed: 11 July 2025
Sabir
United StatesNA
This hotel is in a great location, very close to the city center and basically a straight road there. Everything is within walking distance and there is a Tram station right across the street that takes you straight to the SMN station. The hotel was super accommodating, had great communication, staff responded quickly and was very helpful, and had great amenities. Perfect if you are staying as a family, that may need to use the kitchen. The hotel room itself was super clean and had extra snacks and bathroom supplies inside. Overall great stay! I’d definitely recommend to anyone coming to Florence.
Stayed in July 2025
Reviewed: 8 July 2025
Shokoufe
United StatesEverything was great.
It was clean and spacious, I felt like being home. I liked location 10 minutes walk to Dumo and Tram being in front of Bnb.
Stayed in July 2025
Reviewed: 5 July 2025
Wei
AustraliaThe location and friendly staff
Stayed in July 2025
Reviewed: 3 July 2025
Marcela
United StatesEverything, very spacious, very clean, excellent customer service, 24hr service for questions. Excellent security system.
Stayed in June 2025
Reviewed: 2 July 2025
Yueling
NetherlandsA bit too much light from outside during night
Clean and cozy, friendly staff
Stayed in June 2025
Reviewed: 29 June 2025
Joneen
New ZealandNothing
Everything was wonderful
Stayed in June 2025
Reviewed: 21 June 2025
Ali
Saudi ArabiaEverything was perfect
The location is perfect and close to the historical zone in Florence. The room is clean, quiet and the staff is so supportive.
Stayed in June 2025
Reviewed: 9 June 2025
Patrick
AustriaOur room was facing the street which turned out to be quite noisy at times, especially the tram directly in front.
The room was spacious and nicely decorated. All neccessary facilities were provided and the two chairs next to one of the windows were a nice addition. We didn't use the common kitchen or lounge but everything looked clean and nice to us. Really nice restaurants in the area which is a little bit further from the tourist center (yet still reachable by foot).
Stayed in May 2025
Reviewed: 6 June 2025
Brian
United StatesThere were some minor maintenance issues that needed to be address. One of the towels pegs in the bathroom was loose and falling out of the wall. The safe in the room was old and one of the buttons didn't always work. The pillows were a bit lumpy and probably were at the end of the useful life. The shower door didn't move smoothly.
Great location--right next to the tram stop and a 20-minute walk to most major attractions in the city. It was also on a quiet street. the room was fairly large.
Stayed in June 2025
Reviewed: 5 June 2025
Rod
United KingdomSofa bed wasn't comfortable and could have done with extra duvet but I'm nit picking!!!...Really....The place is great!
Luv how fully equipped it was, all the little extras, the kitchen, the lovely lady who helped us! All excellent!....and for letting us stow a bag away!
Stayed in May 2025
Reviewed: 3 June 2025
Abdulrahman
OmanOne thing I didn’t like was the sounds from outside, specially the trum which is in front of the building. It was a bit annoying.
The location was perfect, just 10 minutes from the center. The place was really clean and the staff were helpful. Also the instructions of check in and check out were smooth and clear.
Stayed in May 2025
Reviewed: 2 June 2025
Kimberly
SingaporeRight by the road so could hear traffic noises and people talking as they walked past. The shower felt a bit flimsy and the shower head holder dropped when trying to attach shower back on. If you're a rather large person, manoeuvre carefully as the shower stall door can be nudged accidentally and would fold outwards which means water can then spray out to the rest of the bathroom. Bed was too soft for our taste and pillows also felt rather thin. Maybe this is our personal preference.
Literally 1 min from tram stop - so convenient! Appreciated the Aircon as air felt a little stuffy with windows were closed but turning it on made things comfortable. Glad fridge and kettle was provided as we used this to store some foodstuffs and make tea. Staff gave clear instructions on how to check in and provided cash and online option for city tax payment. Perfect for one night stay!
Stayed in May 2025
Reviewed: 29 May 2025
Jennifer
United StatesOur shower was clogged, but besides that everything was great!
Everything was perfect!
Stayed in May 2025
Reviewed: 27 May 2025
Tersialuna
South AfricaI appreciate the gesture, but I'm not a fan of all the processed sweets and snacks. Would have preferred some yougurt.
Easy, clear instructions. A neat kitchen to use, great coffee, free water, drinks & fruit. Friendly host. Also a very comfy bed. Thx
Stayed in May 2025
Reviewed: 27 May 2025
Seungyeon
South KoreaI love everything including the location, interior design, service, and even the smell of soap 🥰 My mom and I had amazing experience, thank you.
Stayed in May 2025
Reviewed: 26 May 2025
Tanya
United StatesWhile the hosts can't be faulted for the noise of the trams, it is quite noisy. They do provide ear plugs. Also, there was a lot of light that shown into the room from the street and we hadn't been aware of the blackout blinds until after our stay. The manager took note to make the signs/instructions more prominent. The issue is that you don't know it's a problem until it's a problem and trying to figure out the blinds in the middle of the night is challenging.
Location in the city was great and room was simple but had everything needed. Appreciated the snacks and drinks that were available.
Stayed in April 2025
Reviewed: 25 May 2025
John
United KingdomNothing
Great location, very close to the Duomo and other famous landmarks. The communication from the owners from start to finish was exceptional and the room and facilities were of a very high standard.
Stayed in May 2025
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