Reviews of Casa alla Vecchia Posta di Bagno Vignoni
40 Via del Gorello, 53027 Bagno Vignoni, Italy
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Reviewed: 19 April 2025 · Stayed in March 2025
Verified reviewAmazing property with charm and class , right in the centre of this amazing little town, spacious and comfortable , it had everything you can wish for
Reviewed: 5 April 2025 · Stayed in April 2025
Verified reviewReviewed: 25 October 2024 · Stayed in October 2024
Verified reviewLocation Excellent views Exceptional size of rooms Microwave provided on our request Modern bathroom Easy to find a key box Allocated free parking 2 min walk from property
- Hard bed (I read other reviews and a few customers mentioned hard bed, I understand that it depends on the personal preferences but if several people complained about that perhaps the host should listen in and not dismiss it). - Heating controlled by the host remotely, you can’t do it yourself. However the host was quick to turn it off after the message was sent as we were a bit too hot with the heating on mid October but I suppose it’s good to know that the heating is definitely working. - Online check in required pictures not only passport pages, but also pictures of the front of the passports and also images of people holding the passports open. Other places only required pictures of an open passport page. Wasn’t an issue really for us just a warning for other customers.
Dear Katrina, Thank you for your review. We would like to clarify that, as our property operates with self-check-in, we are required by law (for public safety reasons) to verify the identity of all guests staying with us, just like hotels, B&Bs, and other holiday rentals. The only reliable way to fulfill this requirement is to have a photo of the guest holding their passport, which ensures the document belongs to the individual presenting it. This added step prevents potential misuse, such as the use of a stolen passport and hosting an unknown person. Properties that request only a photo of the passport without verifying it against the guest are not fully adhering to legal guidelines. Best regards, Alessandro
Dear Katrina, Thank you for your review. We would like to clarify that, as our property operates with self-check-in, we are required by law (for public safety reasons) to verify the identity of all guests staying with us, just like hotels… Show more
Reviewed: 11 October 2024 · Stayed in October 2024
Verified reviewExceptional village and loved our location overlooking the square and people gathering for lunch and dinner. Apartment huge!! Basic kitchen but not a bother. Bathroom lovely. Could not fault.
Minor request to maybe have a full length mirror, appears more of an Italian thing. Third property without.
Reviewed: 19 September 2024 · Stayed in September 2024
Verified reviewReviewed: 6 September 2024 · Stayed in September 2024
Verified reviewPerfect location in the heart of the village and we're lucky enough to meet one of the resident cats.
Reviewed: 26 August 2024 · Stayed in August 2024
Verified reviewThe apartment is beautiful, and you have total freedom about when you should collect the keys. This allows you to organize the day as you like. Everything is clean, big, and comfortable. The location is really comfortable, with many restaurants in the surroundings.
The online check-in process is a bit clunky and could be simplified if the laws permit that.
Reviewed: 4 August 2024 · Stayed in August 2024
Verified reviewGreat place on the ground floor. Large bedrooms, nice bathroom. A quiet place during the whole day . Excellent base point for exploring nearby towns and villages. Easy communication with Alessandro who gave us complete and detailed instructions regarding our stay (parking, keys...) We hope that in some future we will be back to this place.
nothing
Reviewed: 12 July 2024 · Stayed in July 2024
Verified reviewBeautiful town, great apartment. Perfect size for family of 4. All the facilities you need (except couldn't find a clothes hose). Fully equipped kitchen.
Nothing
Reviewed: 20 June 2024 · Stayed in June 2024
Verified reviewBeautiful location would come again
That it had no air conditioning
Reviewed: 2 June 2024 · Stayed in May 2024
Verified reviewReviewed: 7 April 2024 · Stayed in April 2024
Verified reviewEverything was great: the apartment was very cozy, comfortable, clean, spacious and with the charm of the location! The best place our family stayed during the holidays.
Nothing to mention!
Reviewed: 4 April 2024 · Stayed in March 2024
Verified reviewReviewed: 4 March 2024 · Stayed in March 2024
Verified reviewBeautiful combination of classic and modern features
Reviewed: 3 January 2024 · Stayed in December 2023
Verified reviewLocation is amazing. Very clean and spacious.
The beds were too hard for me but they were fresh and clean.
Reviewed: 5 December 2023 · Stayed in November 2023
Verified reviewA beautiful apartment full of character and so well located. It is a very spacious apartment with full size beds. Huge kitchen , very beautifully done up interiors with tasteful period furniture . . Lovely views of the town square of the ancient village and Tuscan country side from the other side. Just steps away from the Spas . Also a discount at the Spa Lot of Excellent restaurants near by. Would love to go back Highly recommended
Nothing negative in the apartment The check in process was extremely difficult as we were asked to upload documents online. And in expressing difficulty to do that the host suggested we cancel for free if we'd like . Not the best welcoming attitude. Other hosts were ok to receive documents by whatsapp . Uploading documents is tedious . Particularly when you are expected to upload one picture holding your passport. This is highly unusual and suggest an easier method is found. The check in is handled by a 3rd party service provider who is perhaps following these strange rules . We spent 32 days in Italy travelling thousands of kms by road . This check in was strange and only place where I had to provide our pictures online
Dear guests, Thank you for the wonderful review; we are delighted that you enjoyed your stay at our accommodation. We would like to briefly explain the check-in procedure. Firstly, please note that our home operates on a self-check-in basis. This allows guests to enter the house independently at any time from 3:00 PM onwards, retrieving the key from a combination-locked box located outside the house. This eliminates the need to feel stressed about adhering to a pre-arranged arrival time. We also remind you that in Italy, as in many other countries worldwide, it is MANDATORY (with penalties, including arrest) to collect guest information, verify their identity, and communicate these details to law enforcement for public safety reasons. To collect guest data, we use an online check-in system that involves entering document details and taking photos of both the document and the person holding it (the pictures are automatically deleted once the data is confirmed on our end). This is necessary to correctly identify the guest. We have been implementing this process for years, and it takes no more than a few minutes. The time spent discussing the need for this process via WhatsApp likely exceeded by far the time it would have taken you to complete it, potentially making the experience less positive. Regarding WhatsApp, it is not possible to use it because it is not privacy compliant, whereas our online check-in system is. If other facilities prefer to use WhatsApp to collect data, they are free to do so; we, however, prefer to handle things while respecting privacy. Warm regards, Casa alla Vecchia Posta di Bagno Vignoni, Alessandro
Dear guests, Thank you for the wonderful review; we are delighted that you enjoyed your stay at our accommodation. We would like to briefly explain the check-in procedure. Firstly, please note that our home operates on a self-check-in bas… Show more
Reviewed: 24 September 2023 · Stayed in September 2023
Verified reviewAbsolutely unique place. In the middle of ancient village. Stylish apartment, fully equipped. As a cyclist I missed only washing machine but for one week stay it’s not an issue.
I loved it.
Reviewed: 22 September 2023 · Stayed in August 2023
Verified reviewThe best apartment in Bagno Vignoni. Very spacious, clean, organized, beautifully thought out and right in the centre.
Reviewed: 6 August 2023 · Stayed in August 2023
Verified reviewGreat large location next to the termi/pools. I returned after an absence of 40 years. Still magical —especially, next door, in the pools under the stars.
Reviewed: 10 June 2023 · Stayed in June 2023
Verified reviewNice location. Quiet and rather large apartment
The check-in process was rather combersome.
Dear Florian, Thank you for your review and for choosing our apartment. We're glad to hear that you enjoyed the nice location and found the apartment to be quiet and spacious. Regarding the check-in process, we apologize for any inconvenience caused. As we offer self-check-in, the online check-in is mandatory for the verification of our guests' identity and to ensure a smooth arrival experience. The verification and registration of the guests' data is required by law. We understand that it may have seemed cumbersome, but it is an important step to maintain the security and safety of our guests. Thank you once again for your feedback and for choosing to stay with us. Best regards, Alessandro
Dear Florian, Thank you for your review and for choosing our apartment. We're glad to hear that you enjoyed the nice location and found the apartment to be quiet and spacious. Regarding the check-in process, we apologize for any inconv… Show more
Reviewed: 22 May 2023 · Stayed in May 2023
Verified reviewReviewed: 2 April 2023 · Stayed in April 2023
Verified reviewReviewed: 21 February 2023 · Stayed in February 2023
Verified reviewReviewed: 2 November 2022 · Stayed in November 2022
Verified review