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Reviews of Caroline Suite

Via Milazzo 14, Central Station, 00185 Rome, Italy

#3255 of 3,987 B&Bs and Inns in Rome

Guests' Choice

Review score

Based on 86 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.1

  • Location

    8.9

  • Facilities

    7.9

  • Staff

    8.5

  • Value for money

    8.1

  • Free WiFi

    8.0

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Showing 1 – 25

  • Reviewed: 29 May 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Lift v slow Don’t like danger of shower in bath

    Closeness to everything being near Termini station Lots restaurants nearby Breakfast (extra) was good

    Stayed in May 2025

  • Reviewed: 30 April 2025

    9.0
    For future visits, with same service & price, I'd wish to select the same venue!
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 4 nights

    Room was next to the staircase, so noise could be heard. Breakfast was ok-ish, though a bit more availability of items could have been in place.

    Excellent location, comfortable room

    Stayed in April 2025

  • Reviewed: 24 February 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Hosts were so kind and helpful. The room was very clean, it had everything you need for a short stay. The location is excellent, with Roma Termini being just outside of the building - you can get anywhere in Rome by train or subway.

    Stayed in February 2025

  • Reviewed: 24 February 2025

    7.0
    Termini stazione centrale
    • Family with young children
    • Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    Very poor windows, was very noisy could hear all traffic and people from outside. No heating, luckily the air con had heating option so i kept it on 30* to get decent room temperature.

    Large room, large bathroom. Good conectictions from termini station.

    Stayed in February 2025

  • Reviewed: 15 February 2025

    7.0
    Friendly staff and goof for what we paid
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The bed we had was very hard and it couls be noise at times .

    The staff were lovely and the area was perfect

    Stayed in February 2025

  • Reviewed: 9 February 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Noisy street at night

    Nice room and comfortable bed. Located near the train station.

    Stayed in February 2025

  • Reviewed: 7 November 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 5 nights
    • Submitted via mobile

    It was a bit noisy. Could here the room next door

    Very close to the train station. Had everything I needed .

    Stayed in November 2024

  • Reviewed: 19 September 2024

    8.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    No lift available and the small fridge didn't work properly

    Location is perfect from termini

    Stayed in August 2024

  • Reviewed: 18 September 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Location excellent breakfast good valueroom comfortable

    Stayed in September 2024

  • Reviewed: 13 August 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Since there was an electric kettle in the room, iit would be natural to get a glass or a cup too :) Think about it, Dear Hosts. But overall: grazie mille!!!

    I did a solid research before coming to Rome for the first time, so I chose wisely acc to my needs. And the place exceeded my expectations by 100%. I lived the location, where multiple public transport paths meet. I loved the staff were communicative on Booking.com before my visit. The staff was very friendly and considerate, including taking care of cleaning whenever I was out, which was a very irregular schedule. I got a beautiful, ornate room, very quiet even though in a central and busy location. There was no problem with a very early check-out (5:30 am). I felt safe, taken care of and comfortable. Very recommended for female solo travellers!

    Stayed in July 2024

  • Reviewed: 22 June 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Bed was a bit hard for sleeping

    Location and three single beds

    Stayed in June 2024

  • Reviewed: 14 May 2024

    7.0
    Good location and perfectly adequate for a place to sleep.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    The bed only had a single sheet, which made it not so comfortable. The outlets in the room were very loose so my charger would almost fall out.

    The location is excellent, right next to the train station. I didn’t have any issues with noise during the night. The mattress was comfortable and the bathroom was good and complete with shampoo, conditioner, and other soaps. Staff were all friendly and helpful.

    Stayed in May 2024

  • Reviewed: 11 February 2024

    7.0
    Convenient and comfortable
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    The only minus I'd say is that it's very easy for everyone to get into the building, and my door didn't lock properly, so if you have many valuables, this could be an issue.

    The hotel is conveniently located and the staff were friendly and helpful. It was bit complicated to find the reception at first, but all in all, it was a pleasant stay. The room was comfortable and I loved the small details like having an extra blanket. The place was also spotless!

    Stayed in February 2024

  • Reviewed: 20 December 2023

    9.0
    Just near Termini station
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    No heating in the room even outside was 8 Celsius. I find a extra duvet in the dryer and was ok.

    Very good location,nice room and staff

    Stayed in November 2023

  • Reviewed: 28 September 2023

    8.0
    Don't judge the hotel by the location - really a great find! Comfortable and clean!
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    I didn't have the full breakfast as I was on the go, but had a cafe and cake. I was a little dissapointed that the cake was a little stale BUT that could've been a once off. The rest of the breakfast (for 5 EUROS) looked pretty good and great value for money.

    When I first arrived I was unsure as the location is really dodgy. I chose this hotel as I needed to take a train early in the morning. I would not usually stay in the Termini area. Saying that when I walked into the actual property it was a world apart from what was going on outside. I was really impressed. It was clean, airconditioned, beautiful inside - I was so relieved. Once in my room (single room), I was impressed that the bed was a double (even in the small space) and the shower was great! It was clean and spacious. The check-in process was seamless.

    Stayed in September 2023

  • Reviewed: 21 June 2023

    8.0
    Good Choice For A Hotel Near Termini..
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    Location being next to the central train station is messy, with a number of homeless or drunkards lying along the stretch of walls of the station, but they're harmless. The area, though not the finest is relatively safe as there are always people walking around all hours of the day and night, catching their train, buses or Metro. Just be alert when moving around, keep your purse close to you, never let it go unattended.. However, pickpockets are everywhere even in a small, rich and safe country like ours, Austria...

    Large airconditioned rooms, spacious bathroom, fast WiFi, a stone throw away from Roma Termi for quick access to all parts of Rome and beyond. Countless eateries, pizza/pasta parlours, restaurants, coffee shops, boutiques, flea markets, HopOn/HopOff and Airport Bus Shuttle stop nearby, pharmacy, etc. The Reception is prompt and friendly, while the room is always kept tidy by the chambermaid. A good choice for those wanting to stay near Roma Termini. 👍👍👍

    Stayed in June 2023

  • Reviewed: 6 March 2023

    8.0
    Excellent location
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    None

    Location was very good.

    Stayed in March 2023

  • Reviewed: 7 January 2023

    8.0
    great value and location.
    • Leisure trip
    • Group
    • Quadruple Room
    • Stayed 1 night

    It was a little noisy, but you are in the middle of a city! All noise stopped by midnight.

    A lovely room, complete with chandelier! From the outside, it looked a bit worrying. It is a shared building. However, once inside, the room was lovely and spacious. The staff husband, wife and daughter, were absolutely lovely. They were very helpful. Breakfast was basic but very good quality. I would recommend. It is a 2 minute walk from the train station.

    Stayed in October 2022

  • Reviewed: 24 September 2022

    7.0
    Good benefit for the price!
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    The room was at the side of the reception and breakfast room, so it was not that silent bedroom, but at least at night I had no problem at all.

    The location is perfect, the staff was really friendly and the room has a good space. It fitted well for my case which was one night stay. The breakfast was great, and I could take it to my room, and the wifi worked well.

    Stayed in August 2022

  • Reviewed: 7 July 2025

    2.0
    Extremely disappointing
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    We stayed for three nights and did not have hot water the entire time. The hotel were aware of this on the first night and told us someone was fixing it the next day. This did not happen and only on departure were we told that they couldn’t get someone in over the weekend - three nights later. The staffs ‘solution’ was offering us to shower in another room which seemed bizzare when at no point did they offer us to stay in another room because no other rooms were available. Besides a verbal apology there was no attempt at compensation or resolution of the problem. This was extremely disappointing as having hot water is fairly basic. To add insult to injury the wifi is very spotty and kept kicking us out. We had two towels for three people and the towels weren’t replaced during cleaning. Also bizarrely no iron. A kettle but no cutlery and stains on the sheet. Finally despite being told on arrival that the reception was 24/hours, on the first night no one was available to help us with the hot water at the desk and no one responded to our message. As stated above - very disappointing situation and handled very poorly.

    Air conditioning was nice in 30+ degree heat and location was great

    Stayed in July 2025

  • Reviewed: 26 June 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Everything was great

    Very clean and great location. Good internet

    Stayed in June 2025

  • Reviewed: 14 June 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    Perfect location, clean and comfortable place to stay for a family or couple. Friendly and helpful staff, they speak English well. Would recommend 100%!

    Stayed in June 2025

  • Reviewed: 20 April 2025

    10
    Great location.Great value.Great service.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Nothing

    Near the train station.

    Stayed in April 2025

  • Reviewed: 18 February 2025

    10
    Amazing location and beautiful room
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    There wasn’t an iron at the hotel even at reception so bring your own. Also as the room is very large and has tiled/ marbled flooring it got cold in the evenings and nights and was hard to warm up. Bring slippers or a gown as the floor is freezing (we went in February)

    Amazing location, a stones throw from the big station in Rome ‘Termini’ which is ideal to get anywhere. The staff were brilliant and accommodating- specifically Aurora. The room itself was just beautiful. They added some beautiful decorations for us as it was a special occasion

    Stayed in February 2025

Showing 1 – 25

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