We were very disappointed with our experience at the restaurant. We had a reservation, but when we arrived there was no staff at the entrance, so we sat down at a free table. Shortly after, a waitress came and, in a very rude and inappropriate manner, loudly told us in front of everyone to leave and wait at the door. This ruined the entire atmosphere and mood of the evening. In addition, the salmon steak I ordered was undercooked, and when my child asked for a burger without sauces, we were told it was impossible, and it was served with sauce anyway. Unfortunately, the restaurant left us with a very unpleasant impression.

The reception staff were very attentive and polite. We had an issue with the air conditioning, and within 10 minutes everything was fixed. Excellent service!

Stayed in August 2025

No evening atmosphere . basic breakfast

Our cruise pick up was from the hotel so made it easy . Also easy access to Vatican and Rome city centre . Clean and comfortable for a stop over

Stayed in August 2025

The breakfast buffet was nice but quite limited. All the basics you’d expect were there but nothing exciting. Also, on one evening the man supervising the pool area was very grumpy, told the kids in the pool off for laughing/generally making kid noises and then took the pool toys away from them.

The hotel was a bit dated but it was clean and functional, we were looking for budget hotel and that’s what we got. Most staff were exceptionally friendly and couldn’t do more to help. Loved the location, tucked away in a quieter area of town but still close to lots of shops, restaurants and bus routes.

Stayed in August 2025

Air con was centralised so you have to phone reception to adjust it.

Location close to a bus stop that goes straight into Rome, big room and swimming pool was nice despite being busy (understandably). The receptionists were friendly and there was a good car park.

Stayed in August 2025

Nothing we didn’t really like.

We liked the room layout. We had a family room and that was nice. Good breakfast with a lot of options. Good restaurants, close to sights. We took a taxi to the coliseum and we walked from the Vatican to the hotel.

Stayed in August 2025

Beds were terrible. Bumpy with springs. Low to the ground. Room was incredibly small for a queen size bed. Over all room was very outdated. Bathroom could have been cleaner. Hair dryer took forever to dry my hair. Paper thin walls and we heard everything. Elevator only could do two people at a time. But the biggest issue is that we were so far away from everything and the hotel is in a bad area of town. Bring bug spray because the hotel doesn't spray and you will get eaten alive.

The restaurant in the hotel was yummy! I liked the pool side snack bar and the pool area was nice. Front lobby had massage chairs for an extra cost. The front lobby employees were very sweet and helpful and the manager was very nice and helped us out with a bad issue. Our rooms were cleaned daily.

Stayed in August 2025

Blankets and sheets were strange and breakfast was the bare minimum.

Nice staff, big room with airconditioning, pool and public transportation close by.

Stayed in July 2025

The facilities needs an upgrate.

Good loacation near the Vatican. Friendly staff. Good breakfast. The room was clean.

Stayed in August 2025

Swimming pool! A god send in the Roman summer! Delicious and generous breakfast included.

Stayed in July 2025

It’s getting old and needs some TLC

Pool area and lobby bar were pleasant.

Stayed in July 2025

I wish the pool had longer opening hours. In the summer it is still 30 degrees at 7pm, still two hours of daylight,when the pool closes for the day

It had a swimming pool! Need I say more! The included breakfast was fantastic. Staff were super helpful and could speak English which made it stress free. Oh did I mention it had jacuzzis too!?

Stayed in July 2025

I didn’t like that the kitchen to get food was closed in the middle of the day. Menu was the same for lunch and dinner and very limited.

The parking was convenient. The pool area was very relaxing and liked there was a pool bar. Loved the balcony and the view. The staff was very nice and helpful.

Stayed in July 2025

What could be improved: - The washrooms could be cleaner — while the room itself was decent, the bathroom hygiene didn’t quite meet expectations. - The TV setup wasn’t great, with limited channels and an outdated system. - The breakfast spread was quite limited, especially for guests expecting a more varied selection.

What I liked: - The service was very good — staff were welcoming, professional, and always ready to help, which really enhanced the stay. - The pool and bar area were definite highlights — great spots to relax after a day of sightseeing. - The hotel is well-connected with easy access to buses and the Metro, making it convenient to explore the city.

Stayed in July 2025

The staff did not display the "hotel" hospitality that the Hotel provided. They were un informed, not helpful, and displayed an attitude of no interest. It appeared that the management did not clearly direct the staff as to the services provided. We were told to go to one bar and when we asked for service, we were told to go to another and when we went to the pool bar as directed the staff person advised that he could not serve us!

Facilities

Stayed in July 2025

There is a pool and a roof top

Near the Vatican

Stayed in June 2025

Check out in the night, the staff was quite asleep and little bit rude, but I get it.

Check in, receptionist was really helpful and kind to us.

Stayed in June 2025

The shower space is okay however the draining system is not good. Often times the water is pooling on your feet. The hair dryer gets hot but hardly has no air flow. Also there are no slip mats on the shower floor which could post a danger. The restaurant food overpriced and mediocre on taste and variety of selection. We had a problem reaching front desk through our room phone (no one picks up our calls).

The rooms size was very good, the bed was comfortable and they served an excellent buffet breakfast with wide variety of choices that my family enjoyed. The bedrooms are quiet and no outside noise. Wi Fi connection speed is adequate but could be better.

Stayed in June 2025

Towels smelt a bit of mildew - bar under staffed

Great value for money - great pool facility

Stayed in June 2025

Safe box in our room is just a sitting piece of equipment. It does not work. No batteries within !!! We had to carry our passports all the time. On the last day of our stay in Rome on 1st June our passports got stolen while in public transport. I do not intend to blame the hotel for our passports getting stolen. But would like the hotel to ensure that all the safe lockers in their hotel rooms are functional. Just so that other guests do leave their passports in a working and lockable safe and not carry Passports around in the city and have the misfortune of having their passports stolen while in a foreign country. We have returned back to Australia via Paris with an emergency passport issued by our Embassy in Paris. But our holidays were ruined.

Breakfast Dinner

Stayed in June 2025

It was dirty-ish and many things in the room were broken or not maintained well. They definitely should remove that anti-slip plastic in the bath, because that is disgusting. It feels like you are staying in someone else’s room, not a hotel room.

Walking distance to Vatican, nice breakfast, you can always find something to drink or eat anytime. Closed car parking garage.

Stayed in May 2025

The room decor seemed quite old. On pulling the curtain across, it came away because it was held up with Velcro. Perhaps there was a different way to close it but it wasn’t obvious to us.

It suited us for that night, but it was too far out of central Rome for us to stay again. The staff were very nice.

Stayed in May 2025

The breakfast was fair the location good to get to centre The staff could have been a bit more helpful

Stayed in April 2025

Breakfast was really basic. The Tv in the room was in the wrong location what means impossible to watch plus covering half of the only mirror in the room. For three of us only one small soap bar, without shower gel and shampoo ( for three night). Had to call the reception. The balkony was separate from the other balkony just by flowers in the pot. Compromissing privacy and safety.

Location is good if you don't mind being 20 min by bus from down town. Free garage was a plus too.

Stayed in April 2025

Took the room for wheelchair user with a balcony, but it was not accessible for that person. In the room there is an additional toilet for disabled person, but had to go back to reception to ask to unlock it.

No worries to find parking, a restaurant down stairs is very good, pretty spacious room. Not far from bus stop.

Stayed in April 2025