Breakfast was not good.....no fresh fruit no hot food , coffee was worst ive ever had in Italy ? One day tables were not cleaned i had to eat at a dirty table while staff just stood around dreadful ...

Nice clean hotel , pool was a bonus

Stayed in June 2025

Very old furniture!

Near city centre!

Stayed in June 2025

For that price excellent value and location. Staff friendly. Rooms and bathroom in very Italian style, even their best was in cca. 90s. Location great - round the corner from both therme - Redi for bathing or tettuccio for visit and drinking cure. Hotel is "slightly used" but is having nice atmosphere. Great for people on budget who are not expecting the latest design and very modern stuff.

Stayed in March 2025

We liked everything, beds were good, pool was great, room was with perfect temperature and we slept very well. Only breakfast was a little poor, we missed fruits and vegetables.

Stayed in July 2024

The food was very bad and kitchen un prepared despite small quantity of diners …

Size of room .. swimming pool

Stayed in August 2024

Jacuzzi advertised but it was not working. Breakfast has more sweet than savory food.

The pool, big bed, AC worked well, the bathroom was big.

Stayed in July 2024

The fridge in our room is max 5 degree cooler than the house, so I was not able to keep the milk of my baby with me and I had difficulties in my baby sleeping for this. The strange part is that on the first day, they sent a technician who approved it was working properly, and they are very weak by nature 🤔 The breakfast had only one type of not very good ham, and one type of cheese in Italy 🤔 The fan switch for the temperature was kind of broken, so I had only choices between 1 to 3 to set its density.

The staff are welcoming, the pool is cool and big with its relaxing chairs. As a genius member, I got a great offer and discount. The fan was good, though only 3 grades without specific choices of temperature or the density of the wind. The wardrobes were big. The room was really clean and the cleaning and breakfast staff were super nice, the same as most of the receptionists.

Stayed in July 2024

breakfast for sure needs improvement, even for Italian standards, its a bit too thin. In addition the restaurant staff had given a rather uninterested impression, I'm afraid.

the house is a hotel from gone times of spa splendour; all is slightly worn down, but that does not minimse the comfort too much. However, the owner should start some renovation quite soon, maybe. I was arriving by motorcycle and the bike was put into a locked garage, which was very kind; the friendly staff really took an effort to help. I had to sit out a rather rainy day and enjoyed a large room with a terrace (roof) at least in the short breaks in between showers. I did not use the hotel restaurant except for breakfast; hence no knowledge about that at dinner time; but there are a number of restaurants in easy walking distance;

Stayed in May 2024

Breakfast wasn’t very nutritious.

Stayed in May 2024

Breakfast could have been better.

Friendly staff. Nice view from bedroom balcony.

Stayed in May 2024

Breakfast was not really, coffee from machine was horrible

Just picked up on booking

Stayed in March 2024

Bed was VERY firm. Pillow was likewise unyielding.

Nice terrace out by the pool. Close to the park.

Stayed in October 2023

nothing

All good.

Stayed in August 2023

nothing

Staff were very helpful. Food was excellent with a good choice for evening meal and breakfast.

Stayed in May 2023

Horrible breakfast , bad quality industrial food , no bread.. Closed dark room. Unfriendly staff at bar and breakfast. Garden need to be improve.

Swimming pool, living room first floor, large confortable room with balcony

Stayed in June 2023

Swimming pool wasn’t in use., although some days it was raining. Other days it was hot. It’s a pity the hotel didn’t respond to the weather.

I was surprised how large the bedroom was. Although a little dated it was adequate. Bathroom fittings let the score down. The bathroom requires refurbishment.

Stayed in May 2023

Not cleaning ashtrays around pool. Full of cigarettes butts. Can't use pool after 19:00h.

Quiet place. Breakfast is good. The staff is very kind. Balcony of the room is also nice.

Stayed in September 2022

Nothing! This is a real gem of a place.

Everything! I cannot express how much I've loved my break here! Staff are so kind and helpful.i was a woman travelling with my two little girls and felt completely comfortable and safe in the area.lots to do in the area and pool area was always lovely and clean. Definitely be back.

Stayed in August 2025

Hotel top

Stayed in April 2025

A lovely hotel with a spacious room and 2 balconies! Friendly staff at reception and housekeeping were great.

Stayed in March 2025

The hotel is completely worn out. The beds were so bad you just fall through it. I was then separated from my family in another room. In neither of the rooms did the airco work. It made a terrible sound. There was mold in both bathrooms. I showed everything on camera and the hotel promised to fully refund me (confirmed on email) but never did. Booking.com fails to help me as the hotel is denying this, despite their email. Clearly a hotel not to go to.

The only good thing about the hotel is the location. The hotel itself is crap

Stayed in July 2024

Breakfast is correct but could be improved

Confortable

Stayed in August 2024

Nothing

Fantastic hotel in the middle of monticantini terme. The staff were soooo friendly. Will definitely return!

Stayed in July 2024

The hotel is not like in the photos at all. It’s very old, no air conditioner works well no refrigerator. Nothing was good. I and my family left the hotel after one hour. I would like booking to make a full refund for my credit card. It was terrible!!!! Thank you

Stayed in August 2024