Santa Croce, 932, Santa Croce, 30135 Venice, Italy
#51 of 298 hotels in Venice
Guests' ChoiceBased on 350 hotel reviews
9.1Cleanliness
9.4
Comfort
9.4
Location
9.5
Facilities
9.1
Staff
9.7
Value for money
8.5
Free WiFi
7.7
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End of dialog contentReviewed: 6 September 2025
Jeanne
United StatesThe breakfast was wonderful! There was a variety of things to choose from.
Stayed in September 2025
Reviewed: 3 September 2025
Mohamed
EgyptIt’s a great location facing the grand canal, the stuff is more than perfect , very good breakfast with a big variety We enjoyed our stay in Canal Grande
Stayed in September 2025
Reviewed: 24 August 2025
Kate
United KingdomIt was great - nothing to grumble about.
Lovely hotel right on the canal. Away from the hussle and bussle but easy to get everywhere. The hotel was beautiful and the staff were great. Lovely views and a treat to have breakfast right on the canal outside each morning. Highly recommend it.
Stayed in August 2025
Reviewed: 22 August 2025
Daniel
AustraliaCentral location, canal views, close to train station. Beautiful furnishings. Very friendly staff
Stayed in August 2025
Reviewed: 21 August 2025
Robin
AustraliaThere is nothing I didn’t like
Beautifully presented and felt like I was in a grand palace . It’s very close to everything and views are magnificent. Staff were extremely accomodating , friendly and answered our many questions. Breakfast was a lovely dining event with a good variety of food .
Stayed in August 2025
Reviewed: 18 August 2025
Sfmom3
United StatesThis is not something the hotel can control but we did not understand why some guests do not have consideration of other guests. There was a small group of Aussie and US friends who were excruciatingly loud at breakfast, apparently believing the entire dining area of two rooms wanted to hear their conversation. It was literally unbearable sitting next to them. The lack of courtesy & consideration was astonishing and this was not a young group who were unaware of their behavior, these were older couples!
We booked two rooms here for a family stay, a junior suite and prestige room both in main building and knew in advance that the rooms are on the smaller size, esp compared to US hotel rooms. But both worked for us and not only are the rooms quite beautifully furnished in an ornate Venetian style, they are immaculate and quite functional. We loved everything about this hotel -- the friendly helpful staff at reception and in the restaurant/bar, the superb location, and that it is a small boutique hotel. Our college age kids met us there arriving via ferry from Croatia then a water bus and were able to access their room early and get some rest, while took a water taxi from the airport which is a wonderful way to arrive into Venice and to the hotel. Breakfast was excellent, bed and rooms are comfortable and hotel organized a porter to help with our luggage to the train station as the walk involves steep stairs up and down a bridge. Tourist trap restaurants abound so do your research in advance in order to avoid as there are also wonderful gems where locals dine. Hotel location right on the canal is wonderful and walkable to all the major sights but far enough away that it is quiet. Highly recommend.
Stayed in June 2025
Reviewed: 17 August 2025
Catherine
United StatesOur room was a little small.
Breakfast was good. Everyone was very friendly.
Stayed in August 2025
Reviewed: 17 August 2025
Rahjan
United StatesNothing
The staff was very friendly and helpful. They even offered to take us to different islands. They made a birthday cake for my wife (I didn't even ask for that). The beds were comfortable, the view was amazing, the breakfast was delicious, the location was perfect and it was quiet and peaceful. Definitely loved it!
Stayed in August 2025
Reviewed: 15 August 2025
Middleton
United StatesLocation was amazing
Stayed in August 2025
Reviewed: 14 August 2025
Isaykin
CyprusThe mattress on the bed is divided into two parts, which makes it a bit uncomfortable to sleep in the middle. However, the bed itself is large and comfortable.
Very quiet neighborhood, but right on the canal, with its own café, and just 5 minutes from the station. No tourists or noise — you truly feel like a local. Very cozy rooms and the best staff ever. They helped us organize our entire tour, recommended and reserved all the restaurants. My husband celebrated his birthday, and they surprised us with a cake
Stayed in August 2025
Reviewed: 13 August 2025
Melissa
United KingdomWe were delighted with our accommodation and the warmth of the welcome from the staff. It really felt like the staff wanted us to have the most wonderful time in Venice and we did!
Stayed in August 2025
Reviewed: 10 August 2025
Richard
United KingdomGreat location on the bank of the Grande Canal! We enjoyed a drink or two sat outside watching the boats, gondolas etc go up and down the canal. Room was very comfortable and staff were very helpful
Stayed in August 2025
Reviewed: 10 August 2025
Brian
United StatesBeautiful hotel. Staff has a great attention to detail, and extremely helpful with anything you ask. Good breakfast with a view of the canal as well. Private water taxi can drop off/ pick up right at the hotel.
Stayed in August 2025
Reviewed: 9 August 2025
Garry
United StatesWe were staying in the annex and while it was very nice, we would have liked to try the main building.
Breakfast was beautifully presented every morning, and coffees were made to order. We loved sitting on the canal balcony to eat breakfast and watch Venice wake up!
Stayed in July 2025
Reviewed: 5 August 2025
Terry
AustraliaWe could not fault a thing.
A beautiful place to stay. All of the staff were so welcoming, friendly and helpful on every occasion.
Stayed in August 2025
Reviewed: 4 August 2025
Jenny
United KingdomThere were a couple of times where the staff were a bit slow to respond when we waited to order a drink and particularly trying to get the bill after a drink
Excellent location, very near the train station. Room was comfortable, breakfast was delicious and staff were so helpful. Excellent place to stay - cant recommend it enough!
Stayed in July 2025
Reviewed: 31 July 2025
Tom
United StatesShower leaked.
Great people! The ladies at front desk were wonderful!
Stayed in July 2025
Reviewed: 25 July 2025
Dilawar
New ZealandEverything was perfect
Very welcoming staff. Offered all information without asking.
Stayed in July 2025
Reviewed: 18 July 2025
John
United StatesThey had a maintenance issue while we were there that resulted in a minor disturbance. But the staff was very apologetic and professional in handling the situation. Very minor disturbance.
Very nice, beautiful. Gracious staff.
Stayed in July 2025
Reviewed: 15 July 2025
Robert
United KingdomLocation was perfect. Staff were excellent. Stay was very good.
Stayed in May 2025
Reviewed: 11 July 2025
Elaine
United KingdomWe loved it from start to finish. Amazing staff welcome, delightful room, great service and fantastic view. Thank you!
Stayed in July 2025
Reviewed: 7 July 2025
Joseph
United StatesNothing the property truly was great.
Beautiful place right on the Canal. Staff was very friendly and helpful. We are definitely going to come back
Stayed in July 2025
Reviewed: 3 July 2025
Hemant
United StatesWe had a wonderful stay! Location was great - short walk from the train station, on the main canal. It was tucked away, so did not feel crowded at all. Check-in was quick, and our room was ready on time. We had a nice room on the main floor, with a small patio / garden area. Decor in the room was very nice ! Beds were comfortable. Breakfast was very nice. At checkout, the team was very happy to store our bags until our departure later in the day. Very pleasant experience!
Stayed in June 2025
Reviewed: 2 July 2025
Dan
United StatesAmazing location. Staff was superb. Breakfast was excellent.
Stayed in June 2025
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