Room was very small especially the ensuite. The ensuite had all the facilities but it was difficult to move around - it was so tight. The bedroom was also very tight. Breakfast was OK but not exceptional. Staff were not very engaging and never checked if guests were OK or if there was something they needed.

The Wifi was reliable. The bed was very comfortable. The room and facilities were very clean. The shower was powerful. The receptionist who checked us in was very helpful and friendly - not sure of her name but she had dark hair and glasses.

Stayed in August 2025

At the entrance, you need to climb four steps to reach the elevator that takes you to the reception. Not too easy if you have very heavy luggage.

Lovely breakfast. The scrambled eggs were great. The service was wonderful. Gianfranco at the restaurant was very helpful. I loved the availability of a balcony and spacious windows. Very close to the metro and Basilica San Geovani.

Stayed in July 2025

I did find the bed and pillow to firm for my perefernces.

I found the hotel was in an excellent location relatively close to the Metro and trams (about 500m walk). The room was comfortable and as it was mid-June the A/C worked very well. I also like that this hotel is farther from the hordes of people and very touristy venues.

Stayed in June 2025

Probably not very good for customers with mobility issues. Alot of steps to front desk

Good location, breakfast was very nice with a good selection. Staff were friendly and the welcome drink with nibbles was a nice addition.

Stayed in June 2025

The housekeeping services were not good. Despite keeping the card on the pillow (mentioning to change our bedsheets), the bedsheet wasn't changed for 3 nights.

The room was decent. Location is good as well. Receptionists were really nice and helpful. Breakfast spread was disappointing, not many options. And the weirdest thing was that the waiters in the restaurant would ask everyone what coffee they wanted and serve them, but never once came to us in 3 days of our breakfast ! Not sure why.

Stayed in May 2025

N/A

Booked for a short one night stay while attending a concert at a nearby venue so did not spend very much time in the hotel as I had to leave early for an early morning flight but overall a good experience for the few hours I was there.

Stayed in April 2025

Walls of the room were very thin as could hear the other guests extra curricular activies late at night

Free coffee machine in the reception and very friendly staff

Stayed in May 2025

Breakfast was fine. No greeting when we arrived and had to work out what we had to do ourselves. No hot beverages offered, had to ask for tea towards finishing breakfast on first day. We took our own hot chocolate from the foyer machine the 2nd day

Excellent greeting by all reception staff eveytime we came in and left the building who ever was on duty. All the team were very polite and professional.

Stayed in April 2025

Aircon did not work. Small single lift was congested.

Stayed in April 2025

Staff could of been more personal.

Breakfast was good

Stayed in March 2025

Staff is very nive and helpful.

Stayed in February 2025

Although I asked for some vegan food for breakfast, they didn't have a lot of vegetables, only pastries. Since I don't eat sugar and gluten, I didn't have many options.

Location

Stayed in January 2025

The walls are a bit thin, you can hear other guests sometimes. You need to go up a half flight of stairs to reach the lift, so if you have heavy suitcases you may need assistance from the hotel team.

Lovely staff, perfectly located. Comfy, cozy bed.

Stayed in December 2024

If you don't speak Italian, you feel 'different ' when you go to breakfast or the little drinks area.

Location, staff in reception were very helpful

Stayed in January 2025

We traveled with a baby stroller and the elevator is a bit small so it gets tricky to fit everything.

Love the location, central, easy to reach, safe, lots of bars, ice cream shops, shops etc. The staff very smily and helpful.

Stayed in November 2024

The stairs going to the reception it’s not one floor and you have to take two elevators and a couple of stairs with your luggage so not comfortable

Rooms were OK

Stayed in November 2024

Lots of stairs into the reception before getting to a lift.

More Italian location. Surrounding area had friendly people and good eating facilities. Bus into central very easy to use

Stayed in October 2024

It was really nice to stay at piccadilly. Receptionists were attentive and friendly staff wery welcoming. I loved view from window while I was having breakfast. Breakfast were delicious. Definitely coming back again. Thanks for having me 🤗

Stayed in October 2024

Location is far from city but well connected It on the main road hence noisy

Small but nice hotel

Stayed in October 2024

If your room is looking on the main road than it is a noisy a little bit.

Location, staff etc...

Stayed in September 2024

Free breakfast

Breakfast was excellent but we had to pay for it. All of the BW's we've stayed at provide free breakfast and it stated this one did as well, but they said there was an 8 Euro charge per person per day.

Stayed in September 2024

The many stairs

Good location, clean and comfortable; nice staff

Stayed in September 2024

room service was perfect

Stayed in September 2024

Room interior

Location

Stayed in July 2024