There isn't anything to dislike - I suppose one could say the inside rooms are a bit dark - even with a window facing the interior on sunny days it is not a place you will go to do much else than nap or sleep. So recommend getting one of the rooms with a canal view (Rooms 3-5 I think). But overall the way Venice is built, this is always going to be an issue unless you get a room in a campo with large windows or a room on a large canal.

The location of Hotel Sotoportego is fantastic - still a little too close to the main river of tourists but the mornings and evenings are blissful to explore the main sights in Venice as well as get to Fondamente Nove or Vaporetto as needed. Personally I was really hoping to get a room with a view of the canal but we didn't get that and overall the 200+ dollar a night room seemed quite steep. In retrospect, and now having experienced Venice multiple times, I would choose this hotel again but pay extra for a room with the canal view. The staff was fantastic - the room was cleaned every day and there was Prosecco, biscuits, tea and coffee on arrival. The place is really lovely - once you get over the shock of how expensive Venice is - it is totally worthwhile!

Stayed in September 2025

NA

Intimate, private and in a perfect central location.

Stayed in September 2025

Great location. Staff super helpful with plenty suggestions, where to eat and what to see that was relevant to such a short trip

Stayed in August 2025

While using showers, water comes outside from the bottom of the shower area which can be improved. An addition of microwave in the facilities would be great. Just a caution, you need to use very steep stairs with luggages. It was just one floor for us.

Everything was so neat and clean. We love the interior. It’s way more beautiful than the pictures. The location is perfect. Restaurants, supermarkets and other shops are just outside you step into the hotel. Also, the tourist spots like St Marks Square, Rialto bridge etc. are nearby in walking distance. The staffs are very helpful and responsive to every queries.. We checked in late and they arranged it smoothly. One thing I can say is that they really care about their guests. We would love to come back again for stay.

Stayed in August 2025

There was not a thing we didn't like about this hotel.

Excellent location, was great value for money considering we only booked 3 weeks before travelling. Staff couldn't do enough, room was good size for 2 parents and child aged 7. Left plenty of water in the room all complimentary. Was an excellent stay.

Stayed in August 2025

If I had to pick something it would be to have a breakfast option even if it was with a partner business nearby.

Class location, exceptional service.

Stayed in August 2025

Is over

Our host was a gem 💎! He made us a specific plan of all the things and places we had to visit. Little tricks to go and eat in places like Venice Venice hotel, etc. And the most important thing, and that's why he is great, HE LOVES HIS CITY and is able to transmit that to his guests. Thank you so much for an unbelievable holiday, the location of the place is the best in the city, waking up and go for a walk there is an actual privilege! Definitely recommend it

Stayed in June 2025

Nothing to complain about

Better than just perfect. It wasn't my first stay in Venice, but the first one to REALLY make a dream come true! A nice location very close to the main attractions, an amazing canal view, and a cozy room with a very beautiful interior and welcoming snacks & prosecco. Extraordinarily clean. The staff was always helpful and very friendly, sending a special thanks to Federica, who showed me around the hotel. It was a pleasure! Definitely coming back :)

Stayed in July 2025

Everything was just great! 👏🏼

This hotel is truly amazing. The decoration is fascinating as it makes you feel the authentic Venetian vibes. The hotel is located right next to the canal and very central. We had a double room with a balcony which we enjoyed the amazing view. The room facilities are vast which we had complimentary water, coffees, teas, milk and various delicious snacks. Above all, our host Federica is such a kind and lovely lady who made our stay even more special with her interest. We’ll be back soon. Lots of love from Cyprus, Em&Has 🙏🏼🌸💗

Stayed in July 2025

No breakfast, Hotel is lovely, Room was fantastic. Lovely balcony over a canal. Bathroom all good, Air con etc totally perfect. We travelled and it was 30 degrees outside. Host/manager Luka was great and couldn't do enough to help.

Stayed in June 2025

Everything was great

It was an amazing experience, room was nice and clean, Tizian was extremly friendly. He gave us all the tips about Venice, we were able to check in early and we even got complementary cookies. Location was amazing. Over all an amazing stay!

Stayed in June 2025

Nothing

It was in a very nice location. The room was so clean and aesthetic. The staff there were AMAZING. I can't stress that enough. The guy who checked us in (I'm sorry I didn't ask ur name) was sooooo lovely. He gave us the best tour and was so lovely. They had filled the fridge with lots of snacks and drinks on the house! The view of our room was SPECTACULAR. Nothing I'd seen before! It had everything you'd expect. They even gave us ear plugs in case it got noisy in the morning (again because of the fabulous location, it could get noisy) but homestly I have no issue with noise so personally it was fine for us. At the time of the check out another guy called Tiziano helped us so much with our luggage, lent us an umbrella and spent a lot of time explaining where to go and what route to take for a nice walking experience. Overall we really loved the hotel.

Stayed in June 2025

Price, however that's Venice for you!

Location was excellent. So many restaurants to choose from within a short walk. St Marks square only 10 minutes away.

Stayed in June 2025

The stairs.

The location was great. And, the help at the front desk. It was very quiet as well.

Stayed in May 2025

Nothing at all.

It is just in such an excellent location in front of a channel. They are in all the details, both check-in and check-out were great, the cleaning, the deco of the room. One of the best experiences, super recommended. Comfortable bed and bathroom. We were thrilled by the view from the window. The view from the view was epic ! The attention received was 11/10. Luca very kind from the chat. And, we loved the most was the attention of Tisane when we arrived at the hotel. Tiziano's attention is just amazing. He had prepared a map of all the paths to deep discover the city, he explained with passion where to go, to eat, to see the sunset. We walked down hidden streets, crossed many nice bridges and visited different zones of Venice. The trip idea suggested by him for visiting the islands was wonderful. Chapeau ! Grazie mille por tutti ! We hope to see you again :)

Stayed in May 2025

A little bit noisy in the morning, because small street was nearby our room (locals were working in the morning on some building stuff or smthng like this), but this didn't change our point of view about this hotel, because everything was absolutely amazing despite of this.

Staff is excellent! Overall vibe of this property is super amazing! Young man who hosted us at reception desk was full of knowledge about Venice and gave a lot of useful recommendations about our travel in this super beautiful city. The location of this hotel is also perfect - every attraction is nearby and also very good restaurant is also located exactly outside of the main entrance of this hotel. Highly recommended!

Stayed in May 2025

Nothing

Charming, comfortable, clean. The staff is very friendly, welcoming and extremely helpful.

Stayed in May 2025

The property has a flight of steps to climb with bags. Although, our host was wonderful and gave us a hand with with ours!

Location walk to many places, centrally located, plenty of good eating options walking distance from the property. Our host was fantastic, very helpful with suggestions for sights to see and places to eat. He also assisted us with baggage on the rainy morning we checked out and were headed to the Water Bus to the Train Station.

Stayed in April 2025

Great location, big clean room, very helpful staff

Stayed in May 2025

Great location. Room was clean and spacious. Tiziano is a charming host with lots of useful information and recommendations. An absolute gem. He stored our luggage after check out and left water for our onward journey

Stayed in April 2025

Little bit to much perfume in the room, but maybe it is possible to switch it off :) we just didn’t ask :)

The location of the hotel is very nice. And the hotel manager Tiziano is amazing. Very nice, helpful and polite. Thank you!

Stayed in April 2025

Great recommendations list and check-in experience from our host, the room we’ve got was charming and directly on the canal (it was the one with a terrace that made our stay even more special), unbelievable value for money. Capsule coffee machine and kettle were much appreciated! There is no breakfast, but there are tons of nice places around (e.g. bar Tiziano serves eggs and is two minutes away) Do not be concerned about the one star hotel rating.

Stayed in February 2025

The host was amazing. His welcome was so friendly. He showed us everything on the map - what is great to see, where to eat, he answered all our questions and he was very friendly.

Stayed in February 2025

Nothing

The staff was extremely kind, available and helpful. The hotel very clean Position excellent

Stayed in February 2025