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Reviews of Botel Inn

Via Alfredo Cappellini 46, Central Station, 00185 Rome, Italy

#3982 of 3,987 B&Bs and Inns in Rome

Guests' Choice

Review score

Based on 57 hotel reviews

3.3

Score breakdown

  • Cleanliness

    4.5

  • Comfort

    4.4

  • Location

    6.2

  • Facilities

    3.9

  • Staff

    5.2

  • Value for money

    4.6

  • Free WiFi

    4.1

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Showing 1 – 25

  • Reviewed: 16 January 2024

    3.0
    Poor
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 1 night

    NO WATER between 12 am and 6 am. Dirty blankers, they did not provide us with sheets for the 3rd bed. NO 24 hr reception. DO NOT RECCOMEND to anyone!

    Location was conveniet, as it is just across Termini station and has an excellent access to the airport, but the nighbourhood is doggy. The price for 3 ppl was ok, as we only needed the room for a few hours.

    Stayed in January 2024

  • Reviewed: 28 December 2023

    3.0
    Disappointed
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Broken TV, half broken mirror, no towels... no water during night, no elevator during night. Owner enters room and takeout trash without permission.

    Bed

    Stayed in December 2023

  • Reviewed: 26 December 2023

    3.0
    Poor
    • Business trip
    • Couple
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Just near to Roma Termini And there's a lot of restaurant around

    They forget to leave the towel in the room when I ask he give me 1 big towel I ask for 2 because we are 2 he said to me no more just 1 left The water supply is very poor and at night until 5 am totally nothing There is no heater in the room The socket for TV is very dangerous

    Stayed in December 2023

  • Reviewed: 13 October 2023

    2.0
    If your going to stay here bring your cleaning supplies and your own linens and towels; maybe pillows too. The location
    • Leisure trip
    • Family with young children
    • Classic Quadruple Room
    • Stayed 4 nights
    • Submitted via mobile

    The location was very dirty. The shower curtain had an orange color on the bottom of it. The shower wall had spots of black mold in the grout. A simple fix to this would be a spray bottle with bleach water in it. The stair well cage had dust on it that obviously had been there for years. The bed was soft but it sank. The mattress was thin. No towels were offered.

    The location of this property was great. It’s right across the street from the train station.

    Stayed in October 2023

  • Reviewed: 11 October 2023

    3.0
    In short, we spent 4 nights there with really bad experience.
    • Business trip
    • Family with young children
    • Double Room
    • Stayed 4 nights

    It doesn't look like a hotel or a proper Inn. The facilities mentioned on booking.com are not real, except for the air conditioning. No clean towels/blankets or necessary stuff were found. There was a bad smell in the washroom. We spent 4 nights there; the first room was allocated to us, and we found that the flush was not working. After contacting the staff, we were shifted to another room after a small discussion. The washroom in the new room smelled really bad, which was washed by the staff the very next day, but it didn't change the condition.

    The location is good, near to the central train station.

    Stayed in October 2023

  • Reviewed: 5 August 2023

    2.0
    Very poor
    • Leisure trip
    • Group
    • Classic Quadruple Room
    • Stayed 9 nights

    Localisation is nice. Near metro and train station.

    Stayed in June 2023

  • Reviewed: 5 July 2023

    2.0
    Very poor
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Bugs on bed and kept itching all day long

    That it is close to the train station

    Stayed in July 2023

  • Reviewed: 1 May 2023

    2.0
    Very poor
    • Leisure trip
    • People with friends
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    was left outside the property with no way to get in when we arrived. the room had a dirty towel and the bedding didn’t seem clean. there were bugs in the room. the area does have a lot of homeless people some sit outside the hotel. the decor is terrible and the walls are thin.

    location was alright - pretty close to the major attractions

    Stayed in May 2023

  • Reviewed: 25 March 2024

    6.0
    If the mattress and blanket were clean it would hage been a much better experience. Still, being one of the cheapest acc
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 4 nights
    • Submitted via mobile

    Dont look at the mattress under the sheet, also the blanket above the sheet is also full of stains, water in shower is in very poor condition. So we choose to put double sheets on mattress and cover ourselves with another set of sheets. Staff was very kind and provided us with anything when we asked.

    Cheapest option

    Stayed in March 2024

  • Reviewed: 23 March 2024

    1.0
    Avoid this Botel
    • Leisure trip
    • Family with young children
    • Classic Quadruple Room
    • Stayed 3 nights

    The worst hotel I have ever stayed in. Everything in the room is old, broken, mold in the toilet, stinks in the room. The water is turned off at night. Hot water was only in the evening and not always. I was not given all my change back after paying for the room. I came several times for my money, but each time I was promised that in half an hour will bring. Pay without change, don't let yourself be cheated. The neighborhood is terrible, a lot of homeless people, dirty, there are mountains of garbage all around, stinks. Do not want to walk in the neighborhood at all. Restaurants and stores nearby are very bad, not belong to the Italians, there only wnat to sell something cheap for a lot of money, or try to withdraw money from the card twice, hoping that you do not notice. It is better to rent a room away from the center and get to the center by metro. The subway is good. Don't use this Botel. And avoid this neighborhood. Don't spoil your Rome experience.

    Nothing

    Stayed in March 2024

  • Reviewed: 20 December 2023

    1.0
    Don’t choose this property
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    That was not clean, there was not hot water, hitting. Even there was not cold water after 12pm. There were a lot of noise. People can check in midnight (like 01:30am) and can bother you.

    The property was disaster. I don’t recommend to anyone. It can be the worst purchase I ever did

    Stayed in December 2023

  • Reviewed: 10 October 2023

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 5 nights

    All, there was not any thing possitive

    unwilling owner and staff, there was not a single wardrobe or shelf in the room, dirty floor, dirty corridor. This is accommodation in a house where 5 rooms are created from one apartment. We had fleas in our room. The mattress was very worn. Unwillingness of the staff to change anything. After the taxi (ordered through booking.com) didn't come for us, the staff refused to wait for us for an hour longer while we got another taxi. So we were forced to spend the night at the airport. They refused to refund us for this night. Noisy environment, reception that didn't work, loud bell right outside our door. If you are looking for Halloween accommodation, this is it. really probably the worst I've ever experienced, even compared to destinations like Nepal, India, Kazakhstan. Iran....

    Stayed in October 2023

  • Reviewed: 9 October 2023

    1.0
    Very poor
    • Leisure trip
    • People with friends
    • Family Room with Bath
    • Stayed 1 night
    • Submitted via mobile

    It is most disgusting place

    Nothing

    Stayed in October 2023

  • Reviewed: 1 October 2023

    5.0
    Passable
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 6 nights
    • Submitted via mobile

    The rooms and bathrooms need at least cosmetic repairs. Some places are very dirty (for example, the bedside table in our room). There is no air conditioning. We asked to use an iron, but unfortunately it was not available. It is difficult to find the reception (there is a sign on the facade of the building, but there is no sign in the entrance on the floor where the reception is located). I would really like to have an electric kettle and two glasses in the room. There is hot water in the shower, but it starts flowing only after 4-5 minutes of waiting, and every time you close the tap, the cycle repeats, even if warm water just flowed, if you close the tap and open it again, cold water will flow first and you have to wait a very long time until it runs hot.

    Location is very convenient, but it is near bus-train station, so it is very dirty and scary all around. There was a hot water (in other review it was written there was no water). There were no bugs (in other review it was written there were bugs)

    Stayed in September 2023

  • Reviewed: 28 September 2023

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The staff were friendly and accomodating. The sheets and the bathroom were clean. Not fancy. Basic needs were met. Pricy, but we booked late.

    Stayed in September 2023

  • Reviewed: 14 August 2023

    1.0
    Very poor
    • Leisure trip
    • Solo traveller
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Everything i didn't like.

    Nothing in this room

    Stayed in August 2023

  • Reviewed: 7 August 2023

    7.0
    For the price we paid the acommodation met our expectations.
    • Leisure trip
    • People with friends
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    We had difficulties finding the acommodation, inside the building where It’s located there were no signs. There was no hot water and the water pressure was weak. The neighborhood surrounding the building was a bit sketchy, but during the day It didn’t feel too uncomfortable. Apart from the sketchy neighborhood the location was great.

    Hosts were friendly and understanding, they were flexible about the check in and check out times, all according to our arrival and departure. It was mostly clean, apart from one towel, but when we mentioned it they immediately gave us a new one.

    Stayed in August 2023

  • Reviewed: 15 July 2023

    1.0
    Scary
    • Leisure trip
    • Family with young children
    • Family Room with Bath
    • Stayed 6 nights

    Everything

    What Breakfast?

    Stayed in July 2023

  • Reviewed: 8 July 2023

    1.0
    Worst experience ever
    • Leisure trip
    • People with friends
    • Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    Absolutely terrible. For 2 days there was no water in the room after 12 p.m. Today there is no hot water so no one is able to take shower. The room has terrible smell, and location is full of edgy people. I do not recommend at all, unless you have to sleep outside.

    nothing

    Stayed in July 2023

  • Reviewed: 27 June 2023

    1.0
    Very poor
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Everything. Most importantly NOT SAFE i repeat NOT SAFE. Imagine the creepiest ghetto in Brooklyn NYC. The location is even worse, just at the building entrance a huge flok of creepy thugs drinking and smoking grass. Neighborhood is very dirty, building smells like Asian/ desi kitchen, room smells bad, bathroom isn't that clean. The only reason i booked because i was arriving from Pisa and i had a flight to catch the next morning, so i thought to go with something thrifty and close to the train station as i was planning not to sleep anyway. I feel really unfortunate that i had to see that part of Rome after nice trip to Italy. Be careful and stay safe.

    Nothing except the cheap price.

    Stayed in June 2023

  • Reviewed: 23 June 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    All good. I get a sense the staff don't get paid a lot for their work but they're nice and do a good job.

    Very simple but reasonable accommodation. Don't expect any frills but for the price and location, great. It actually ended up being better than expected. Plenty of space in the room. I had a courtyard facing room so it was not too noisy. There is hot water but it just takes a while to get going. The neighbourhood has a vibe, great African community. Yes there are a few people sleeping rough around the building and area but that's Rome and they're just living their life. We're the visitors.

    Stayed in June 2023

  • Reviewed: 7 May 2023

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Classic Quadruple Room
    • Stayed 4 nights
    • Submitted via mobile

    I saw the worker cleaning the rooms of Botel Inn. The manager ignored us a lot of time

    There was no room at the Botel Inn so they moved us to another hotel, which was fine.

    Stayed in April 2023

  • Reviewed: 23 March 2023

    10
    Very nice
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Landlord allow us to leave our luggage for all day after check out.

    Stayed in March 2023

  • Reviewed: 13 March 2023

    1.0
    Very poor
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Everything

    Nothing

    Stayed in March 2023

Showing 1 – 25

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