Location central to city train & tram transfer to airport. Continental breakfast very good..Helpful staff.

Stayed in August 2025

All ok.

Name of author Bocaccio. Staff excellent.

Stayed in August 2025

We were only in Florence for one night, this hotel was perfect for what we needed. So close to the station and everything we wanted to see. The warm greeting by reception and the map of what we should focus our short stay on helped our whistle stop visit. Breakfast was great with gluten free options for my husband.

Stayed in August 2025

The room itself was rather cramped, the double bed comprised two singles joined up and not so nice.at night, there was a lot of noise from the traffic outside,

The staff are excellent, very friendly and helpful. The location of the hotel is excellent very close to the train station and within walking distance to all the main attractions. Breakfast was good. The place was very clean.

Stayed in August 2025

Great location. As a solo woman traveller I felt safe. Good shower!

Stayed in July 2025

great location, nice hotel

Stayed in July 2025

Breakfast could be slightly enhanced. Some veggies would make it more adapted to international taste.

Everything about this hotel is excellent. Staff (all of them) are nice, welcoming & professional. Rooms & bathrooms are clean. Location is excellent (very near to Santa Maria Novella- Florence main station) The price is better than most hotels around. Breakfast is very good.

Stayed in August 2025

The air conditioner was too weak for hot nights and probably does not fit the room size

Convenient location, helpful staff

Stayed in August 2025

No.

position is pretty close to trainstation, price is very good including 3 persons breakfast.

Stayed in July 2025

Location, staff and breakfast

Stayed in August 2025

Nothing, dislike.

The front desk staff was very friendly & cooperative, specially I would like to mention Cosmin. They provided freely electric kettle as well as they stored our luggage even after check-out.

Stayed in August 2025

The location is less than a 5 minute walk from the train station and 10-20 minutes from the main sites. They were happy for us to leave our bags before our room was ready and also to leave them on check out to pick up later. The breakfast was great! Help yourself style with crossaints, toast, the usual jams butter etc, yogurts, fruit, pastries, juice, coffee, cold meats, cheese and boiled eggs. The room was super clean, powerful shower and comfy beds. The staff were always happy to help and had great knowledge of the area.

Stayed in August 2025

Excellent location, Cleanness and prompt service. Also Mr Ronny, a reception executive is very knowledgeable and guide us for everything related to our city tour and informed us about good site seeing locations nearby the hotel

Stayed in July 2025

Nothing

Excellent staff extraordinary helpful!

Stayed in July 2025

The noise and the air conditioning was not great, but kept the room cool. Being close to the train station was convenient however, there was a lot of people hanging close to the train station selling things, but not in an annoying way. Did not have much concern on our safety.

The location was central and close to the train station. The staff was extremely friendly and had one of their staff members assist us to the train station, carrying all of our luggage for free, we did give him a tip. We got kisses from the front desk staff member Elby who was extremely friendly, very pleasant and very helpful. The room was spacious. It was noisy because you are an essential area but they do have a noise machine to block out the background noise. The breakfast that was included was good and the staff was available 24 hours a day.

Stayed in July 2025

Good buffet breakfast, had a room at back of building so quiet, 2 blocks from main train station & Santa Maria Novella stop for T2 tram from/to airport, easy to walk to main historic/tourist attractions, grocery stores nearby, toiletries provided, fantastic A/C. Would definitely stay here again.

Stayed in July 2025

Perhaps to the proximity of the train station, at times there were some "shady" people hanging around the hotel. We never felt unsafe, though we felt like needed to be extra cautious.

The staff were very friendly and extremely helpful. The rooms were comfortable and pleasant. The location is great for getting around (e.g., close to train station and close to pickup for tours).

Stayed in July 2025

good breakfast, very near train station, very convenient, quiet and clean room, helpful staffs

Stayed in July 2025

The optional cooked breakfast (which was an extra payment) - was not so good. No in room facility for making own coffee/tea and no mini-bar!

The included buffet breakfast was ample. Good provision for storing luggage. Friendly staff. Excellent location for all the main sightseeing in Florence within easy walking distance. Generous check-out time.

Stayed in June 2025

The staff members were kind. It has a reception office that was open all night so I didn't have to worry when my flight was delayed.

Stayed in July 2025

The staff are superb and very welcoming to the hotel, so I liked immediately. The single room is tiny but sufficient for my stay. Super strong air conditioning and the room got cooled quickly so I put on quilt even during night, a plus point for the heatwave in that week. Breakfast is simple, at the cafe downstairs, but with proper coffee so that is alright. Very close to train station.

Stayed in June 2025

Great location, near the main train station, Ronnie (staff) was very helpful and informative, places to eat and visit. Breakfast very good, quiet rooms.

Stayed in June 2025

convenient location , very close to the railway station and also not far from city center. Friendly staff and willing to help.

Stayed in June 2025

Location and good breakfast.

Stayed in June 2025