1 Via Filippo Evola, 90133 Palermo, Italy
#1 of 95 hotels in Palermo
Guests' ChoiceBased on 463 hotel reviews
9.4Cleanliness
9.6
Comfort
9.7
Location
9.6
Facilities
9.5
Staff
9.8
Value for money
9.2
Free WiFi
8.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 25 August 2025
Ozden
TurkeyRoom was a little bit small but beautiful architecture.
Wonderful location with a great square in front of the hotel. It was easy to access from the train station with a 5 mn walk. Breakfast was really satisfying. The building itself had an incredible historical background.
Stayed in August 2025
Reviewed: 18 August 2025
Luke
IrelandWe stayed for the final leg of our honeymoon and the staff left us a very kind note and gift in our room. It is in an excellent location within walking distance to all the major sights. Room was very comfortable. There is also a swimming pool which was great for relaxing on hot afternoons!
Stayed in August 2025
Reviewed: 5 August 2025
Melissa
IrelandNot a huge breakfast selection
A lovely boutique hotel in a great location with a calming atmosphere.
Stayed in July 2025
Reviewed: 2 August 2025
Paul
United KingdomVery chilled hotel The pool area and gardens are fantastic All the staff were great as well
Stayed in August 2025
Reviewed: 1 August 2025
Ville
FinlandRoom really needs more power sockets. There is only one for each side of the bed and the other side was occupied for extension cord which was far also full.
It’s an oasis in the middle of the city. Staff is friendly and take good care of their customers. Breakfast was superior. Pool is great after walking in the city. Location is amazing as there are multiple good bars and restaurants right next to the hotel.
Stayed in August 2025
Reviewed: 31 July 2025
Trine
NorwayRelaxing athmosphere, nice straff, clean, good location!
Stayed in July 2025
Reviewed: 26 July 2025
Kirsti
EstoniaLovely garden and pool area, like green oasis in the city. Great rooms with a private terrace. Very friendly people and good breakfast.
Stayed in July 2025
Reviewed: 23 July 2025
Alison
IrelandDifficult to park.
Staff were super nice. It has a lovely pool. Really nice room, very different from a usual hotel room but was really comfy. Good value for money.
Stayed in April 2025
Reviewed: 19 July 2025
Lesley
AustraliaA few more things on your drink menu but no deal breaker!!!
I absolutely loved staying here !!! The staff the amenities and location were fantastic The hotel is steeped with so Much history it gave me goosebumps! We stayed in what I call a ‘ cave ‘ room It was small but very well equipped It was very hot in Palermo and the room was as perfect to sleep in Aircon was fab ,room was dark did not hear a thing from the outside world !! Breakfast was great a good start to the day! The staff were amazing ! I’d like to especially mention Paul and Alex who just made our stay even better ! Absolutely loved after a long day of seeing the sights of Palermo to come back have a swim and cocktail in this boutique oasis before heading out to one of the local restaurants and really feeling part of the local.community Absolutely fabulous 🤩 we will be back
Stayed in July 2025
Reviewed: 14 July 2025
Claudia
New ZealandWe had the most wonderful stay at Bastione Spasimo. Alex and the team went above and beyond to make us feel right at home. My only regret is that we didn't stay longer. A beautiful little oasis in the heart of Palermo
Stayed in July 2025
Reviewed: 11 July 2025
Simone
United KingdomAbsolutely nothing
The hotel was central to transport facilities, restaurants and shops but above all the hotel was a hidden gem … an oasis of calm and beauty from the hustle and bustle of busy Palermo with staff that could not do enough to make their guests comfortable.
Stayed in July 2025
Reviewed: 9 July 2025
Nicole
CanadaThere was a problem with the AC but the staff was on it and tried to fix it as fast as possible.
The outdoor space was relaxing and the pool was a great way to cool down in the afternoon. The breakfast was great and the staff was awesome.
Stayed in July 2025
Reviewed: 8 July 2025
Claire
United KingdomThe shower in the room was absolutely tiny. Other than that, no other criticisms.
This is a lovely hotel in a great location. A nice quiet hotel within walking distance to all the main sites we wanted to see. Lovely and clean, beautiful tranquil gardens and a pool. Nice staff. Great breakfast. Would recommend.
Stayed in June 2025
Reviewed: 8 July 2025
Jean
United StatesOur room was adjacent to a storage closet frequented by staff. You can see the the photos I posted with shower outside of the bathroom (?) and staff passing by, privacy was a bit limited. Other rooms did not have the same issue however, just our rooms.
Beautiful garden setting and friendly staff, location in Kaksa for us was perfect.
Stayed in July 2025
Reviewed: 6 July 2025
Fsheehan
IrelandThe breakfast buffet was limited and a few fresher options would be appreciated. The drinks at the hotel are also very expensive.
Beautiful hotel and pool. The room was large and had great air conditioning. The pool area was well maintained. All the staff were very friendly and extremely helpful.
Stayed in July 2025
Reviewed: 29 June 2025
Anna
IrelandIt would be great for the hotel to expand their drink offerings e.g. more cocktail selection and also for some small food to be available to order during the day.
Beautifully renovated property in the centre of a very nice neighbourhood in Palermo. There are so many nice bars and restaurants near by. Our room was very clean, quiet and unique. All the staff we encountered during our stay were very friendly. The staff allowed us a late checkout due to a late flight which we were very grateful for. The pool is a great addition in the Palermo heat and the gardens are beautiful.
Stayed in June 2025
Reviewed: 29 June 2025
Eddie
United Kingdomnothing
the hotel provided a takeaway breakfast for our early checkout
Stayed in June 2025
Reviewed: 28 June 2025
Andrew
United KingdomExcellent service, beautiful garden and pool area. Delicious breakfast, lovely room and within easy walking reach of many good restaurants and the historical centre.
Stayed in June 2025
Reviewed: 25 June 2025
Iva
CroatiaThere was a special event during our stay, so we were limited with the parking space, but the Bastione Spasimo Boutique Hotel personnel made sure we had the option to park in a nearby garage (25 EUR/night).
The Bastione Spasimo Boutique Hotel personnel were amazing! We had a misfortune and missed our flight, so we weren't able to check in at the agreed time (we arrived well past midnight), but nevertheless the personnel recorded a video just for us and sent it via WhatsApp where they explained the whole procedure of how to enter the hotel using a code, find the room keys in a locker, and navigate to our rooms. While we were stranded at the airport, lol, they prepared everything for us and even asked to leave a breakfast box for us if we planned to leave early in the morning. Rooms were modern and clean, the ceiling was spectacular, and the garden was amazing! Like a botanical garden in the city center! Unfortunately we stayed for only one night and didn't have enough time to use the pool in the garden but did manage to drink the morning coffee beside it.
Stayed in June 2025
Reviewed: 25 June 2025
Kate
GermanyI would love to have been able to get a lunch or a snack.
The hotel is a an amazing space, the gardens are beautiful, the pool is wonderful, the staff are friendly and attentive and create a wonderful peaceful haven
Stayed in June 2025
Reviewed: 24 June 2025
Evgeny
United KingdomAll good
Pool with sea water, cozy atmosphere and botanic gardens , friendly staff
Stayed in June 2025
Reviewed: 24 June 2025
Liz
United KingdomThe standard room that our sons slept in was poor . Small, dark and airless with a tiny bathroom.
The staff were so helpful and lovely especially Paolo and Yasmina . Loved being able to relax in the garden by the pool after a long day in Palermo. Great location. So close to excellent restaurants and bars .
Stayed in May 2025
Reviewed: 22 June 2025
Kelly
United KingdomNothing
Amazing hotel and staff
Stayed in June 2025
Reviewed: 8 June 2025
Gary
United KingdomNothing!
Relaxed vibe, high quality and lovely staff. Great location too. A hidden gem.
Stayed in June 2025
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content