Small room

Stayed in September 2025

Size of the room was small and the bed cover needed laundering

Location was wonderful and owners were very accommodating

Stayed in September 2025

We were up a lot of floors to get our great rooms with a view and the lift was only to be used for suitcases, so that was a bit hard on those with sore weak legs to climb often, but they allowed our worse person to get in the lift, but no one else, but that was helpful and good for this person. Also some of the staff didnt have the PR personality that someone on front greeting desks should have, they were very abrupt at times, the man was always friendly and helpful, but the 2 laides made you feel a little uncomfortable at times, no small talk for sure or friendly banter, but otherwise it was all good.

The rooms with Balcony's were fabulous, you opened the door and WAM !! the best view of the beach and ocean, straight across the road we had our own private beach.

Stayed in August 2025

Fairly pricey

Staff was very friendly. Perfect location right on the beach. Breakfast was really good.

Stayed in August 2025

A charming hotel with a great location and stunning beach views.

Stayed in August 2025

Small rooms and bathrooms- but adequate and we knew they were like this when we booked. We don’t spend much time in the hotel so it was not an issue for us. The location made up for this!

Location! Only 2 minute walk from the train station. Staff was very helpful with restaurant advice.

Stayed in September 2025

A bit pricey maybe but it's a tourist location.

Location and views

Stayed in August 2025

Excellent location, delicious breakfast & enjoyable water front bar.

Stayed in August 2025

This property was amazing. So central to everything 20 metres from train station, across the road from the beach. Cathy & Simone were wonderful could not do enough for us. Highly recommend hotel baia.

Stayed in August 2025

Very nice hotel, great location.

Stayed in August 2025

Nothing - we hope to come back one day!

Everything - the location is directly on the beach with a private area and beds for hotel guests! This is such a huge perk as the beaches are so busy and fill up quickly! The hotel was clean, staff were great, breakfast was tasty and the rooms had everything we needed including great air con and showers! The restaurants close by were great and the train stations only minutes away (which means no hills or steps to get there) the old town is also only about a 10 minute walk away meaning you get the best of everything staying here!

Stayed in August 2025

No tea or coffee making facilities in rooms.

Location location. Staff were lovely. Room was simple but comfortable bed and neat bathroom. Lovely breakfast.

Stayed in August 2025

Pillows were hard.

Close to beach, great location. Breakfast good

Stayed in August 2025

nothing about the hotel, just be ready that the 5 terre are very popular and, especially in August, the whole area, including the sea, can be quite crowded, as in most of Italy.

very nice hotel, def recommended. the building has lots of character, it's just in front of the beach, has a lovely terrace with seaview, it's furnished with good taste, well cured in all details, super clean, and offers a great breakfast buffet. they also have truly kind staff, who are always available even if very busy. we booked last min and had no view, but the owners upgraded us to a better room as soon as possible, and then suggested us what to do and where to eat locally. they have a private beach, and there as well the staff very polite. i was with my 95 y.o. mum and Tommaso the life guard was very empathic and helpful. we would def come back.

Stayed in August 2025

There isn't anything that we didn't like. We got asked to not move the chairs around outside as we had friends who joined us for a drink, one staff member allowed this to occur however another staff member was not happy the chairs were moved - this didn't impact our stay and I would recommend staying at hotel baia.

Wonderful location, quick walk to the train station. Rooms were clean and tidy, comfortable bed - would be nice to have an additional pillow. Breakfast buffet included. Private outdoor seating area. Cheap beers and water. I booked two rooms and we got the outdoor terrace where both our rooms opened up to this area, with chairs and tables and sunbeds - wish we got to make use of this area more. Elevator for bags, which was a bonus! Own private beach area with a good rate to hire out a sunbed for the day!

Stayed in August 2025

Having to leave when it was time to return home!⁷

The staff was very friendly and helpful. They were so accommodating to my husband who has mobility issues. We really enjoyed the delicious breakfast provided for 3 hours every day!

Stayed in August 2025

Right on the beach and it’s a private beach. Really great location close to a lot of restaurants and gelato places. Also close to train station. Ask for sea side view, it’s beautiful beyond words. Excellent breakfast. Owners were great, super nice and very helpful with recommendations. They were also really accommodating when we decided to stay an extra night.

Stayed in August 2025

Bathroom was very tight for space

The location was ideal for arriving by train, views from balcony were superb! Enjoyed having breakfast whilst sitting outside with ocean views. Room had everything we needed.

Stayed in July 2025

LOCATION IS GREAT. ON THE STREET, THAT IS MOSTLY A PEDESTRIAN ONLY STREET, THAT IS CLOSEST TO THE BEACH. FRONT DESK WAS AWESOME, BREAKFAST WAS VERY GOOD AND STAFF WAS FRIENDLY. HOTEL HAS LIFT (ELEVATOR). OUR ROOMS (WE RESERVED 2) DID NOT HAVE BEACH VIEW, BUT HAD PRIVATE PATIOS. VERY NICE. YES, WE NEW IN ADVANCE THAT SEA VIEWS WERE SOLD OUT. IT IS EASY TO WALK TO THE LOBBY AND OUTSIDE WHERE HOTEL HAS A PRIVATE SITTING AREA FOR GUESTS. MONTEROSSO TRAIN STATION CLOSE ENOUGH, BUT NOT SO CLOSE YOU HEAR THE NOISE. EASY WALK INTO THE TOWN CENTER BUT THERE IS ALSO MANY RESTAURANTS CLOSE TO THE HOTEL INCLUDING A MICHELIN RATED ONE WITH AWESOME FOOD AND SERVICE. WE WOULD STAY HERE AGAIN.

Stayed in May 2025

There is no tea or coffee machine in the rooms but the hotel will provide whatever drinks we required.

The location of the hotel is perfect with the beach literally on the door step. Near to restaurants and bars and a short walk to the old town. This is my favourite village in the Cinque Terra area.

Stayed in August 2025

The room was a little small and would have liked a view overseeing the water, but we made a last-minute reservation so were happy to land a room here.

The hotel was very convenient to train station, with an easy walk down the sidewalk. It was in a great location right across from the beach. We loved the covered, reserved seating for hotel guests that overlooked the water. Staff was friendly and helpful and held our bags when we arrived early. The breakfast was a nice way to start our day.

Stayed in May 2025

I liked the friendliness of the staff, and the cleanliness of the entire property

Stayed in July 2025

Loud outdoor activity till 02.00 Difficult to sleep Staff could be more engaging

Location Breakfast

Stayed in July 2025

Acoustic isolation, unfortunately you can hear the noise of other people’s rooms.

Close to the station, beautiful view from the rooms and breakfast tables.

Stayed in July 2025