Reviews of Rigoletto Rental Rooms

The location was excellent could find parking space in front of the house

The smell of the bathroom and toilet flush half working the ground floor garden what the window was open to was dirty

Cleanliness close proximity to attractions

Air con a little cold

Only location

-The toilet seat is broken, you can get cuts if you try to use it. -They advertise a kitchen, but it has no fridge. The coffee cups were dirty. -They say they have parking. We called the day earlier to reserve, but, it wasnt available. I would not reserve it if I knew they dont have parking. -The staff made fun of my tired crying toddler -there are eletrical wires from walls, that a toddler can reach

The location

Where do i start? Communication and management is really poor, keys where not there so we had to wait to get buzzed in and had no way of going in. Room was dirty, there are so many health and safety hazards. Toilet didnt flush, and doesnt even have a cover, toilet roll was not replaced and had a half used one on the side?! “Free toiletries” was a used and opened low grade soap. Pitcures on the website are so deceiving and the price is extortionate for what the room actually is! We didnt have the keys, so we been told to call the number to get buzzed in, we went out for the evening and had to wait 10 minutes in the pouring rain to get in cause nobody answered! When they answered it was a half asleep man who had no clue of the situation, when i said we are going to go out again he asked “what time will you be back” quite rudely as he will have to wake up again!

Verona is a very nice place to spend couple days

This apartment not recomended at all Missing a lot facilities regarding the descriptionon in the booking. com

Location was great, almost directly central. Was able to check in at 1pm which was brilliant. The room was spacious and the bed was very comfy! The entrance hall was also very beautiful.

We could not get the door open! it took ages for us to figure it out. the handle was so slippy which was a bit gross. The Bathroom was quite dated and a little bit dirty.

Everything...all around about the room"camera" was perfect

La.pressa sotto nel lavandino?Doccia va giu lentamente l acqua...But were very satisfied 100% its only observation!Thanks for warm welcoming💞

What a great find! It’s really close to the old town, the room is super clean and the beds are comfortable. For the price that it is, what more could you want!?! I saw some people had an issue with the shower but my shower was fine. I’d definitely recommend this place.

I didn’t think that I booked a bunk bed so I was surprised when I got there, but it wasn’t an issue.

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Before booking, I informed the host through Booking.com that our train would arrive after 11:30 PM and asked if a late check-in would be possible. The booking was accepted, so I assumed everything was in order. Some time later, I received a WhatsApp message with registration information. There was no greeting or polite introduction — it felt quite unfriendly, but I let that slide. Then the real issue began. Our flight was significantly delayed due to a severe thunderstorm — something completely beyond our control. I informed the host immediately that we would be arriving later than expected. Unfortunately, the check-in process required us to call her to unlock the door — there was no self check-in or key box. When I explained the situation, she showed zero understanding or flexibility. After I explained the situation, she flat-out refused to complete the check-in, saying our arrival was too late for her. We were not offered any alternative, not even the option of paying a late check-in fee, even though her Booking.com listing clearly states that late check-in is available for an extra charge. We would have happily paid it — but it was never mentioned. Instead, she simply said it was our problem that we were late, and showed no empathy. I asked her to officially cancel the reservation so that we might at least receive a partial refund, but she refused and kept the full amount. We ended up having to find a new place to stay in the middle of the night — exhausted and stressed after a long travel day. What makes this worse is that I’ve traveled to Italy many times, always using Booking.com — and I’ve never had a bad experience until now. Italian hosts are usually warm and welcoming, but this woman was by far the rudest and most unhelpful person I have ever encountered on any trip. This experience was truly disappointing and unworthy of the hospitality I’ve come to expect from Italy.

Great room in the heart of Verona! The property is a short walk from the centre, with lots of shops and restaurants nearby. We only stayed for one night, but was a great stay!

We received a link to check in to the property, however the link did not work, so we were stuck outside the property trying to get in contact with the owner.

The room was very nice and clean.

I did not get a code to enter the building or any info from where to find the key. Called the number but no one picked up. Got a number from other tourists and some woman gave a code but wrong room. In the end I finally got info where to get the key and codes. Was some problem with the door. I would had recommen this place IF i would had got the info befor check in and correct number on booking.

Location was good! Water and coffee were provided.

Room is not in a very good condition. AC could not be used, it was controlled by the property. The room was hot. Check in process was not very convenient.

Perfect place for couple. The location is great, just next to the city centre so it's not noisy and near to everything. The room was clean and disinfected. 100% will stay there on our next visit

The shower tap was leaking, and the door on the balcony was hard to lock, but otherwise, the room was perfect for its price.

It is very good location

They need to do instruction how to go and to enter property more clear.

Perfect location, bed was comfy

We had apartment nr. 2. Where to start - unfinished unpainted wall, moldy shower, broken shower door, leaking shower head, broken toilet seat, weak light in bathroom, non-working light switches in bedroom, sticky dining table. It was just shabby overall.

location is the only good thing about this

Beware, the apartment is in very bad condition, smelly and the kitchen was barely useable. Basically everything else: the apartment kitchen was falling apart, kitchen doors missing, fridge handle missing, kitchen equipment missing or not functioning with the induction hob. (see photos) Smelly apartment of damp. No WiFi provided The bathroom was also falling apart: toilet seat was cracked and not sanitary, shower doors were half hanging off and covered in black mold. (see photos) Did not feel comfortable in the apartment and this should not be an approved booking.com rental. Its clearly a cash cow down to its location which you can not argue is great and the only good thing about it. Booking . com and the host are milking this cow with no care for the respect or satisfaction of the guests It's a shame, with just a little love to this rental the owner could have happy and satisfied guests but it is clear it will be booked regardless down to its location, leaving guests feeling cheated and potentially ruining their time in beautiful Verona. I've told the host and booking . com about my experience, no replies, they keep the cash coming in and that it