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  5. Reviews of Relais Tiffany

Reviews of Relais Tiffany

Via Guido Monaco 5, Santa Maria Novella, 50144 Florence, Italy

#129 of 719 B&Bs and Inns in Florence

Guests' Choice

Review score

Based on 164 B&B reviews

9.2

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.5

  • Location

    9.0

  • Facilities

    9.1

  • Staff

    9.7

  • Value for money

    9.2

  • Free WiFi

    10.0

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Showing 1 – 25

  • Reviewed: 3 September 2025

    10
    Quiet, convenient and welcoming
    • Leisure trip
    • Couple
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Pillows. Very large and hard. Need to have thin, squishy pillows.

    Location is so convenient for train and coach. Welcoming staff. Little extras in the lounge area. Super quiet even though so close to trains.

    Stayed in August 2025

  • Reviewed: 17 August 2025

    9.0
    Great Stay in a Convenient Location
    • Leisure trip
    • People with friends
    • Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    Traffic noise

    We had a wonderful stay at this B&B! The location was perfect—within walking distance to many attractions, and there were some excellent beef restaurants nearby. Our room was spacious, and the air conditioning worked efficiently, keeping us comfortable. The owner Martha was very friendly and gave us plenty of helpful suggestions. We also appreciated the free biscuits and coffee—a nice little treat! The only minor downside was the noise from the nearby tram line, but it didn’t spoil our overall experience. Would definitely recommend for a pleasant and convenient stay!

    Stayed in August 2025

  • Reviewed: 15 August 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double or Twin Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    The host was very nice. Nice place. Good stay experience.

    Stayed in July 2025

  • Reviewed: 8 August 2025

    10
    A wonderful stay
    • Leisure trip
    • People with friends
    • Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    The room was spacious and comfortable, the owner was super nice and helpful. We had a very pleasant stay

    Stayed in August 2025

  • Reviewed: 25 June 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Triple Room
    • Stayed 2 nights

    Spacious room and clean

    Stayed in June 2025

  • Reviewed: 26 April 2025

    10
    Very quaint and the team/owners were very kind!
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    Great location and friendly people. They even provided us with a sweet Easter treat on Sunday! It’s the small things that make the experience! Definitely would stay here again.

    Stayed in April 2025

  • Reviewed: 24 April 2025

    10
    Relax
    • Leisure trip
    • Couple
    • Triple Room
    • Stayed 3 nights

    not the best neighbourhood, it doesn't feel safe around train station at night, and garden is not in the best shape to hangout

    Real great personality, smoth checkin beside i arrive outside of the check-in hours, helped a lot with parking lot, great people and great treats. 10 minutes walking to duomo,

    Stayed in March 2025

  • Reviewed: 25 February 2025

    9.0
    Great value
    • Leisure trip
    • Family with young children
    • Triple Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    Nothing - it was a great stay.

    The staff - Franco and Marta - were incredibly responsive, proactive, and dependable.

    Stayed in February 2025

  • Reviewed: 16 February 2025

    10
    Very enjoyable stay at Relais Tiffany,
    • Leisure trip
    • Couple
    • Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Everything was very good. Comfortable and warm. Good advice from Marta about restaurants she would recommend.

    Stayed in February 2025

  • Reviewed: 1 February 2025

    10
    Exceptional
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    It was just perfect! The location was awesome, the rooms were clean and pretty, the breakfast area was very sweet too, and the host was the absolute best. I have absolutely nothing to complain about. 10 out of 10!

    Stayed in February 2025

  • Reviewed: 10 December 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    Nights were a bit noisy because a tram line is running right besides the building, but that wasn't a big issue for us.

    Central location, cozy atmosphere, a very nice and helpful host - the stay was great! Highly recommended.

    Stayed in November 2024

  • Reviewed: 9 December 2024

    10
    Wonderful stay with comfortable accommodation, and the added bonus of of free coffee and snacks
    • Business trip
    • Group
    • Triple Room with Garden View
    • Stayed 3 nights

    nothing

    Our stay was absolutely wonderful! The accommodation was spotless and comfortable. The location was perfect, because it was near the congress centre "Fortezza da basso", and the amenities provided made our experience even better. We especially loved the free coffee and snacks available all the time—it was such a nice touch! The host was incredibly welcoming and attentive, ensuring we had everything we needed. Highly recommend this place

    Stayed in December 2024

  • Reviewed: 25 November 2024

    10
    Great Find
    • Leisure trip
    • Couple
    • Triple Room with Garden View
    • Stayed 5 nights
    • Submitted via mobile

    it was clean and very close to the train station.

    Stayed in November 2024

  • Reviewed: 16 November 2024

    10
    A place to come back
    • Leisure trip
    • Couple
    • Double or Twin Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    Nothing bad to mention.

    Warm welcome from Marta. The place is really quiet. I liked the bed, the bathroom, the room,the garden.

    Stayed in November 2024

  • Reviewed: 12 November 2024

    10
    Thanks for a wonderful stay.
    • Leisure trip
    • Couple
    • Triple Room with Garden View
    • Stayed 4 nights

    Marta was lovely. Friendly and very helpful with local sightseeing and eating recommendations. Room was larger than normal, nicely decorated with garden access and a separate well equipped dining room. Would highly recommend Relais Tiffany.

    Stayed in October 2024

  • Reviewed: 9 November 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    The location was slightly out, but only a 20-30 min walk to the centre which isn’t too bad at all

    Clean, had tea and snacks available, and the heating was great.

    Stayed in November 2024

  • Reviewed: 21 October 2024

    10
    Good choice
    • Leisure trip
    • People with friends
    • Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    Very inviting rooms. Bathroom had a great shower. Our hosts were very friendly

    Stayed in October 2024

  • Reviewed: 18 October 2024

    10
    Great location and lots of different snacks!
    • Leisure trip
    • Couple
    • Double or Twin Room with Garden View
    • Stayed 3 nights
    • Submitted via mobile

    Great location - close to train station. Nice 24 hour snacks, water and hot beverages available.

    Stayed in October 2024

  • Reviewed: 7 October 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Triple Room
    • Stayed 2 nights

    Great location, near the Santa Maria Novella train station. Easy to walk everywhere. Comfortable bed and nice bathroom. Marta was so helpful and called a taxi for us to take us to the airport very early on a Sunday morning.

    Stayed in October 2024

  • Reviewed: 2 October 2024

    10
    Perfect Stay in Florence
    • Leisure trip
    • Couple
    • Double or Twin Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    Lovely quiet, clean room in a small B&B, an easy 15min walk to the Old City of Florence with all its sights, shops and historical attractions. Our host Marta was so friendly and helpful, she was happy to give us tips and suggestions on places to see and places to eat - both popular and more ‘off the beaten track’. Definitely recommended!

    Stayed in September 2024

  • Reviewed: 24 September 2024

    10
    Great location and friendly host
    • Leisure trip
    • People with friends
    • Double or Twin Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    The location was perfect, close to both the tram lines and train station and a short walk from the town centre. Marta, the host, was very helpful checking in. We arrived later than the check in desk being open but we were sent instructions on the check in process via WhatsApp and it was easy to access our rooms after this. Would love to visit again someday and would defo recommend staying here!

    Stayed in September 2024

  • Reviewed: 16 September 2024

    10
    Our shoulders dropped in relaxation as soon as we turned the key, surprise, pleasure, the antidote to the day that had g
    • Business trip
    • Family with young children
    • Double or Twin Room with Garden View
    • Stayed 3 nights
    • Submitted via mobile

    For those seeking scandi-style modern decor and twinkling fountains in expansive courtyards—then Tiffany may not be for them. It’s not a ‘corporate venue’ but it doesn’t pretend to be. It is Italy. Coming from the UK and born in rural England but living in London, there are ‘horses for courses’ and Tiffany is just great in that respect. There are lots of swanky hotels on offer in Florence, but after a hard day’s graft (sightseeing or lecturing) it’s nice hit the pillow somewhere where you aren’t just a number but feel somehow valued above that. My opinion is that Tiffany was absolutely ideal for me and my daughter. So accommodating. Maybe it’s not everyone’s Cup of Tea, but then again some people don’t like fresh tomatoes but will readily squirt ketchup until the bottle is empty.

    It is modest, but that’s its strength. We were staying (my daughter and I) to exhibit at Pitti Fragranze, nearby, so the location was perfect. The cleanliness of the room was spotless and the snack breakfast bar was modest but perfectly yummy and more so as our colleagues who spent significantly more on their hotels were not able to partake in their hotel breakfast and did not enjoy the selection of yummies and teas etc that were available at Tiffany. Tiffany are very generous in that regard. Others get just one or two teabags and coffee capsules in their rather expensive rooms, whereas we had loads (and well thought out yummies and treats) to ‘grab and go.’ So I am left with a great feeling of value and an understanding of convenience. Whether you are a tourist or a business delegate, Tiffany makes you feel ‘hi at home’ once you arrive and once upon return you take the keys from your pocket and walk over the threshold. There’s a nice little private garden outside too BTW. It may not be palatial, but when you turn the key, you relax, which may be what you crave. It’s a good, honest, well presented and very lovely place, not sterile with carp ponds, fountains and ‘sun rooms’ that are devoid of guests—but full of heart. This is no better personified than by the lovely Marta who coordinates the bookings, check ins and outs and goodness knows how much else—who looked after me and my daughter when our modest flight from London turned into a 19hr ordeal, meaning check in was after hours. She send videos to walk us through and recommended local places to eat etc. she’s ’one of life’s good ones’ as they say. She really didn’t have to, but I sense that she is the perfect lady to have taken us under her wing and enjoyed being a good soul. A difficult day suddenly changed with Martha and Tiffany into a ‘thank you’ day. Plus I got to tell my daughter (she’s a grown up btw) that we’d had ‘breakfast at Tiffany’s’ (Dad joke, sorry)!

    Stayed in September 2024

  • Reviewed: 5 September 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Garden View
    • Stayed 1 night

    We only stayed for one day in Florence, but this hotel met nearly all of our expectations. Although they do not have breakfast, snacks and coffee are provided instead. The host, Marta, is very lovely and friendly. She provided us with a lot more information that is helpful for tourists to discover the city in a short duration of stay, including the map, walk routes, the restaurants and street foods, etc. You can walk to most of the sights in 20 mins. Additionally, the railway station is also near here, within a 7-minute walk. (If you have heavy luggage with you, try to find the lifts instead of going downstairs at the nearest entrance; it was painful)

    Stayed in August 2024

  • Reviewed: 17 August 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Triple Room with Garden View
    • Stayed 3 nights
    • Submitted via mobile

    To far out..not a lot of restaurants near bye

    Marta was a great help.. air-conditioning worked well..and nice and clean

    Stayed in August 2024

Showing 1 – 25

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