Reviews of La finestra sul Ponte by Postcardsfrom
Via Santo Stefano 13, Verona Historical Centre, 37129 Verona, Italy

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Reviewed: 3 September 2025 · Stayed in September 2025
Verified reviewExcellent location, close to the old city and many restaurants and points of interest. Lovely views of the river Adige. Comfy bed.
It was tricky to lock and unlock the apartment door as there was a lot of play in the mechanism. There were many unmarked buttons to control the lights which sometimes turned off on a motion sensor without warning.
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewExcellent location for sightseeing with a stunning view of the city. Lovely, light filled apartment. Host provided really clear directions, instructions & helpful information so we were able to find close by parking easily, despite how busy the city was.
We were in the top floor which meant we got the view but also the steep stairs - with our suitcases. I know it should have been obvious given the age of all the buildings, but it would have been good to be reminded & prepared for 3 flights of steep stairs.
Thank you, Alison, for your review and for choosing our property. We truly appreciate your kind words about our work. On Booking it is specified that the upper floors above the first are only accessible by stairs. Unfortunately, it is not possible to write “no elevator” directly — this is a limitation of the platform and sadly we cannot change it. Thank you once again, and we look forward to welcoming you next time Isabella
Thank you, Alison, for your review and for choosing our property. We truly appreciate your kind words about our work. On Booking it is specified that the upper floors above the first are only accessible by stairs. Unfortunately, it is not p… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewClean, incredibly comfortable, great location. Loved all the windows and the view
L
Thank you very much, Katrina, for your booking and for your review. We look forward to welcoming you again in Verona. Isabella
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewBeautiful location next to an imposing bridge and within just a few minutes walk of breathtaking Verona. Room rather small, but was clean and shower very good (shampoo, conditioner and shower gel included). Friendly receptionist who helped out when we needed a cushion for an opera concert at the Arena (Aida - wow wow wow). But what a lovely bolt hole to explore this stunning city - Grazie!
Would have appreciated a bit more room. I believe some have a settee/ sofa as well as a bed so if we returned here would most likely select this, if price wasn't too much higher.
Thank you, Nigel, for choosing our property and for this lovely review. There are also two apartments in the building, which are more spacious than the rooms. If you wish to come back, feel free to contact us—we’ll be happy to help you choose the accommodation that best suits your needs. Many thanks, Isabella
Thank you, Nigel, for choosing our property and for this lovely review. There are also two apartments in the building, which are more spacious than the rooms. If you wish to come back, feel free to contact us—we’ll be happy to help you choo… Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in July 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewThe location was fantastic and the views from our top floor rooms were spectacular
Nothing
Thank you very much David for your stay and your review. Kind regards Miriam
Reviewed: 5 August 2025 · Stayed in July 2025
Verified reviewLocation was perfect everything was incredible
Thank you very much Nancy for your review and your stay. Kind regards Isabella
Reviewed: 3 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewGreat apartment! Nice location. Staff helpful with travel.
No coffee for coffee maker
Good morning Tom, thank you for your stay and for the review! We always provide coffee pods and are happy to give extra ones to our guests. We’re very sorry for the inconvenience. Thank you so much, Isabella
Reviewed: 25 July 2025 · Stayed in May 2025
Verified reviewGreat location, very clean. The room was fine for a few nights stay. The room had some handy things like the steam iron! The staf were really helpful and friendly. No issues would stay again. Close to the river and short walk into the town centre.
Thank you, Sabreena, for this lovely review! We’ll be happy to welcome you again for your next stay. See you soon and enjoy the rest of your summer! Isabella
Reviewed: 20 July 2025 · Stayed in June 2025
Verified reviewLocation
No natural light
Good morning Kathy, Thank you for your stay and for the review. We found the comment about “no natural light” a bit surprising — perhaps you weren’t able to open the window? In any case, thank you again and hope to see you next time! Isabella
Good morning Kathy, Thank you for your stay and for the review. We found the comment about “no natural light” a bit surprising — perhaps you weren’t able to open the window? In any case, thank you again and hope to see you next time! Isabe… Show more
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewGreat location
Hosts should have specified to use What’s App only. They did not respond to texts or calls otherwise. Only provided towels for one guest even though there were two of us
Good morning Eugenia, and thank you for your stay. We use WhatsApp because it allows us to communicate quickly, but our phone number is always available for regular calls and messages as well. The towels were provided for one person because the reservation was made for one guest only! Thank you Isabella
Good morning Eugenia, and thank you for your stay. We use WhatsApp because it allows us to communicate quickly, but our phone number is always available for regular calls and messages as well. The towels were provided for one person becaus… Show more
Reviewed: 15 July 2025 · Stayed in July 2025
Verified reviewThe location and views were great.
The studio is designed to be self-catering, but didn't have the little things such as tea, coffee, milk, dishcloths, dishwasher tablets, etc, that make a difference. A small selection of tea bags and a couple of coffee sachets were made available, but we had to ask for refills. The stairs to the 3rd floor room were poorly lit and the bathroom was very small. Other than the size of the bathroom, these little things make a big difference and it is this attention to detail that is missing. A shame as the studio was lovely.
Thank you for your review and for appreciating the location and the view from the studio. However, we were a bit surprised by some of your comments: we provided plenty of coffee whenever requested, and we also offered a free towel change, even though this service usually comes with an extra charge, as stated in our house rules. We’d also like to clarify that: The photos of the apartment and the bathroom are clearly visible on the booking platform, allowing guests to evaluate the space before booking. A dishcloth was available in the kitchen. Dishwasher tablets were under the sink, inside a transparent container. Lastly, we kindly remind you that we are a holiday rental, not a hotel or a B&B. For legal reasons, we are not allowed to leave any food items in the apartment — including milk. We’re sorry that some details didn’t meet your expectations, but we’re glad you found the studio “lovely” and we hope to host you again in the future.
Thank you for your review and for appreciating the location and the view from the studio. However, we were a bit surprised by some of your comments: we provided plenty of coffee whenever requested, and we also offered a free towel change, … Show more
Reviewed: 15 July 2025 · Stayed in July 2025
Verified reviewSuper clean, well located
Thank you very much Antonio for your stay and your kind review. Have a wonderful summer!
Reviewed: 10 July 2025 · Stayed in June 2025
Verified reviewReviewed: 8 July 2025 · Stayed in June 2025
Verified reviewThe location was wonderful and a nice view at the river. The room was clean and comfy.
The room is a bit small, parking your car must be 3 minutes far and lifting your luggage to the second floor is a bit hard.
Reviewed: 7 July 2025 · Stayed in July 2025
Verified reviewGorgeous and excellent location
Bedroom on the second floor had very bad insulation to the apartment upstarts and the stairs, the neighbours came home late and we were woken up as then walked up the stairs and around in their apartment
Thank you for your comment. We’re very sorry that the neighbors were disturbing. We still hope you enjoyed your stay.
Reviewed: 5 July 2025 · Stayed in July 2025
Verified reviewThe location is the most convenient, right in front of Ponte Pietra, with the most stunning views of the city. The apartment is beautifully decorated and is very comfortable. There are plenty of parking lots nearby.
There is no elevator, so if you travel with luggage you have to carry it upstairs 3 floors.
Thank you for the positive comment and, yes, unfortunately there is no elevator, but we hope you enjoyed your vacations, however.
Reviewed: 4 July 2025 · Stayed in June 2025
Verified reviewReviewed: 3 July 2025 · Stayed in July 2025
Verified reviewExcellent location and view.
Thank you so much, we are happy you liked it