Reviews of B&B PALAZZI
Via Giuliano Ricci 12/B, 50141 Florence, Italy
Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 7 June 2025 · Stayed in May 2025
Verified reviewbeautiful property and Mario is amazing
Reviewed: 10 May 2025 · Stayed in April 2025
Verified reviewReviewed: 5 October 2024 · Stayed in September 2024
Verified reviewBeautiful house with Super comfortable beds, we slept very well. Signore Mario was so welcoming and accommodating for us you couldn’t ask for a better host. Breakfast was delicious and the service was lovely. I have recommended B&B Palazzi to my friends planning Italy trips and we will definitely be booking again on return to Tuscany 😊 Grazie Mario and Serafina
Thank you very much for your beautiful words!! We're so happy to have met you! we hope to have you again at our b&b! Good luck for everything!! Bye Bye and see you soon!
Reviewed: 2 October 2024 · Stayed in October 2024
Verified reviewSupreme service. Very good location. Very comfortable bed, memory foam mattress, memory foam pillows, soft sheets. Hefty, tasty breakfast.
The AC performs rather poorly, even though it was quite cold outside. The rooms have also rather poor ventilation as the room temperature increased to over 26C after taking a shower, and only dropped to 23C after opening all two windows for over an hour.
Reviewed: 1 October 2024 · Stayed in September 2024
Verified reviewClean and big rooms and wonderful hospitality
Reviewed: 14 July 2024 · Stayed in July 2024
Verified reviewIncredibly well placed to visit two Medicean villas on foot, owners and staff very friendly and went out of their way to help. Excellent breakfast
Reviewed: 27 June 2024 · Stayed in June 2024
Verified reviewThe hosts were friendly and helpful. B&B was quiet and a fine country view.
Walk was a little distance from the train station and a local train ticket was needed for Rifredi station.
Reviewed: 23 June 2024 · Stayed in June 2024
Verified reviewReviewed: 18 June 2024 · Stayed in June 2024
Verified reviewHosts were very cordial and helpful. Rooms were specious with elegant amenities. Breakfast was continental and delicious.
We liked everything !
thank you very much!!!!!
Reviewed: 12 June 2024 · Stayed in May 2024
Verified reviewB&B PALAZZI was a beautiful and welcoming place to stay. The decor is lovely, the hosts are so friendly and helpful, and breakfast is delicious!! Thank you so much for your hospitality!
Thank you very much!!!!
Reviewed: 30 March 2024 · Stayed in March 2024
Verified reviewReviewed: 18 March 2024 · Stayed in March 2024
Verified reviewWarm welcome and nice breakfast!
Wifi could be better
Reviewed: 4 October 2023 · Stayed in October 2023
Verified reviewThey took my reservation at the last minute and let me in after hours. I would highly recommend them!
Reviewed: 24 September 2023 · Stayed in September 2023
Verified reviewThe property was a lovely B&B. Very clean and comfortable.
It was all good.
Reviewed: 17 September 2023 · Stayed in September 2023
Verified reviewThis is a wonderful B&B with an extremely friendly, helpful, and gracious host! My room was large, clean, and it included a sizable wardrobe to hang clothing. I was traveling for work and the location was perfect for my needs. The breakfast and coffee were also delicious!
Hi Christine Thank you very much for your nice review, we're happy you stayed well in our B&B! See you next time, bye
Reviewed: 30 July 2023 · Stayed in July 2023
Verified reviewBreakfast and staff was great and very helpful.
The area was a bit secluded, at least 10 minutes walk to more restaurants and shops.
Reviewed: 2 July 2023 · Stayed in June 2023
Verified reviewThe room was clean and the building beautifully restored. Our bedroom had a lovely view which overlooked the Tuscan countryside. Our host was friendly and accommodating
Our room had a separate bathroom,, which was spacious and exquisitely decorated, however it was across the hallway and next to another bedroom. Two rooms has separate bathrooms and 2 have en-suite It’s a little bit far to public transport having to take a bus and tram to get into the city centre, but ideal for exploring the surrounding castles and countryside
Reviewed: 21 June 2023 · Stayed in May 2023
Verified reviewVery cozy and convenient accomodation in florence with 10 min walk to bus station with a bus going to the center of the city. Very original design and helpful staff, I definitely recommend!
Reviewed: 15 June 2023 · Stayed in May 2023
Verified reviewReviewed: 13 June 2023 · Stayed in June 2023
Verified reviewThe hotel and facilities were beautiful and comfortable. True that Florence is not at your feet, but the exceptional surroundings and the quietness compensate this fact. Besides, it is easy to get and return by train or bus to the city. Mario and Serafina were very helpful and friendly all the time.
Thank you very much for your beautiful words!! See you soon!
Reviewed: 10 June 2023 · Stayed in June 2023
Verified reviewThe location is perfect, a lovely oasis and retreat from the hustle and bussel of the touristy areas. It was quiet, with beautiful gardens and views. There were always lovely fresh pastries and breads for breakfast, coffee tea and snacks available all day. We had access to a full kitchen and sitting area .Our host Mario and both Seraphinas were gracious and so helpful. It was a joy to stay here
maybe a little map to the bus stop
Thank you very much for your wonderful words!! It was a pleasure to have met you!! We are happy you stayed well at our B&B! See you next time!!
Reviewed: 8 June 2023 · Stayed in June 2023
Verified reviewThey are extremely kind and generous hosts - I could not praise them highly enough. The B&B itself is charming, clean and - for me - ideally situated. I felt very well looked after. THANK YOU B&B PALAZZI.
Thank you very much!! We are happy you came back to London! it was a great pleasure for us to have met you! We are also happy to have been helpful to you! A big kiss to Benjamin! Bye bye
Reviewed: 27 April 2023 · Stayed in April 2023
Verified reviewReviewed: 17 April 2023 · Stayed in April 2023
Verified reviewThis is a really nice place , decorated with care. Cleanliness and comfort are beyond praise. Very friendly hosts.
Everything was really fine
thank you very much Marie!!