Reviews of B&B LE COCCINELLE

Dear customer, I will have the pleasure of responding point by point to all your observations. Towels and sheets are washed and sanitized at every guest change. If you had reported to me that they were not to your liking in any case, we have many others and we could have easily changed them with others that would have better reflected your tastes. You talk about a dangerous, inclined, broken bathroom, obviously it's all false because in the same period there are 10 reviews for the same room and it's not possible to fix a bathroom in a few hours, among other things you have the possibility to insert photos in the review, I I ask why you didn't put them... simply because they are lies. The washing machine is not present among the services, so you should read carefully when you book, among other things you only stayed one night, I don't understand the need to spend it doing laundry. Noisy street? Of course, get an apartment right in the city center, you could have gotten one in the open countryside so you can be alone! Balcony unusable why? Here too you could have inserted photos to demonstrate that the balcony was not accessible! If you needed to have a 24-hour live reception, you could have booked one of the many €250 per night hotels we have in the city, if you choose to pay a third of €250, it is obvious that there cannot be the same ones 5 star hotel services. For check in I send all the detailed instructions, with everything you need to know, they are very simple steps and anyone can be in the room in 2 minutes, you were the first and so far only ones to whom I had to dedicate half an hour of calls and video calls, you wouldn't even find yourself in a labyrinth... final consideration on documents. Say that you travel a lot, you should know that it is necessary and obligatory for us managers to report who is staying in the facility, anyone asks for a copy of the document even just to book, you yourself when booking from Booking enter all your data, I asked you to be able to stop by person to see your data without sending me a copy of the document and you refused, you decided to send them only when I told you that without being able to register, it would not have been possible for you to stay in the facility and that therefore I would have even reimbursed you in order to make you leave , as by law I would not have been able to keep you illegally. In conclusion, customers like you fortunately happen once in a thousand, I wish you good luck in life and to one day be able to understand the sacrifices behind people who have a business and run it amidst a thousand difficulties, sometimes I I wonder about the meaning of so many sacrifices when dealing with clients like this, but luckily there are thousands of them who are a pleasure to meet and have as my guests, and I tell myself that it is for them that I love this job. Good life.

Dear customer, I will have the pleasure of responding point by point to all your observations. Towels and sheets are washed and sanitized at every guest change. If you had reported to me that they were not to your liking in any case, we hav… Show more